I'd been dealing with some health issues and been brushed off by my primary care and a specialist…read moreand told that all i needed was to be consistent and I'd reach my goals. My first visit with Melissa Altman she listened, took my concerns seriously, and made sure that I got to ask any questions I had. She was very thorough in her review of my initial questionnaire and in her follow up questions based on my responses. My second visit was just as great and I was extremely satisfied with the lab results and the treatment plan prescribed. The rest of the office staff are so friendly and welcoming. I had to bring my toddler with me and he is all over the place and they were so understanding and tolerant of him. They accommodated my son and me and I am so grateful. Will definitely continue to see them. I highly recommend Merge Medical. Especially if you're struggling to get to the root cause of issues you're having and feel like you're not functioning at your best!

I think under normal circumstances I would have loved to proceed with a treatment here but when I…read morewalked in, the first worker I met there at the front desk was not wearing a mask. For a medical center that has signs posted on their front door claiming they are taking precautions against COVID, I was alarmed the office was not promoting mask use. I thought this misfortune would end at the door, yet when Melissa Altman RN then met me for my appointment and was also not wearing one at all, she told me I could take mine off if it made me feel comfortable which obviously it did not and she didn't put on a mask to meet my comfort level displayed. I can't proceed with a medical treatment by professionals that are not even taking the virus seriously. Otherwise I think I would've continued with Merge Medical.

Walk in provide your driver's license and insurance card. Easy Peasy…read more I had blood drawn today. I prefer to have blood drawn from the back of my hand due to horrible experience giving blood at Red Cross mobile location. Today went PERFECTLY ! SHAE is absolutely the BEST & so GENTLE!! Thank you.

Clean modern and efficiently managed office with great nurses and doctors. Has very short waiting…read moretime to be seen here.

I used to give plasma and one time there was an issue with a clog during the process... ever…read moresince... and a year later... I get turned down bc they claim my vein is too difficult to stick. It seems like they have me flagged now. I've tried to go elsewhere and I get evaluated and rejected and do there must be a note in the data base. Well it was fine for quite a number of visits so it's an unfair prejudice. I recommended 3 friends and a family member who still go.

CSL Plasma is conveniently located in a safe part of town with plenty of parking around the…read moreshopping center. The staff here is extremely kind and the facility is sterile. Inside the place is cold and open with plenty of machines to "hook up to" however this is where the platitudes stop. First, it's not clear that your first month of giving, the patient is rewarded roughly $100 per visit up to 5 visits (this varies based on your weight). Next you can give only twice a week but isn't clear is that if you get sick or anything that pushes any visits past the month, you'll be rewarded around half the amount per visit. Also, the amount after your first month is roughly 50% of the initial visits. Next the time to give is outrageous. When the patient walks in, there's a machine that asks roughly 30 questions. From there you'll be funneled into a health check line that can take up to an hour, depending on how many nurses are in the 4 stations (typically it's 2 or 3). After taking vitals another line awaits where it can take yet another hour while you wait for a seat at the machines. Mind you there's no chairs so you'll be standing the whole time. My personal experience isn't great with the staff which isn't a slight rather who has the expertise to help me. I'm fit for my age yet my veins are "deep and roll" which means only two of the nurses there can hit them normally. One can imagine the "fun" I have when a vein is missed and has to be re-entered or worse, they dig to find it. Out of my 7 visits I've only been able to give a whole bottle 4 times and here's where the communication wasn't clear. I was told if I wasn't able to give 3x in a row, I'd be up for review. We'll that isn't exactly true as if you cant give a certain amount per month and/or they miss a lot then you'll be under review. Honestly, I could care less now as I'm tired of being helpful. Also there are 3 rows of beds but one isle is never used, thus the long wait time. I'm not sure if there are other facilities but this branch isn't great and I won't be back. They're always behind, the average weight time is over 2.5 hours, the rules and regulations aren't clear and very few are on an expert level with a needle. After I've had over 13 operations and 8 procedures my heart desires to give back and help. However it it's too difficult I'll either stop or find other alternatives.

They just stand around talking to each other when they could easily put me in a bed and get me out…read moreof here. I hate when people don't want to do their job.

Found in error. Not disappointed. Have been trying to find a location to donate double reds…read more(plasma + blood). Called this business and there was no wait. All staff were friendly, honest, professional and compassionate. As a new participant the process took almost 3 hours. Which, I was told prior to starting the process. Refreshing honesty. All the years I have donated in the states of PA and MD, I have never been offered or a expected money. They actually paid me $75. My purpose of donation is to help those in need of blood or plasma. I will continue to donate as the end result is my donation may save a life. However, I do appreciate the money for my time. Highly recommend this place if business.

Really nice workers , quick easy process. Short wait time and rewards come fast. I frequent almost…read moreevery 8 weeks - good experiences everytime

Simple process, efficient, the staff is very nice, the also offer snacks and drinks.read more

This was a very efficient process! I was in and out extremely quickly and it was super easy to make…read morean appointment. The man working was very kind and explained the process very well. I would recommend this place to anyone!

I made an appointment online understanding it was for the west Ashley office. Shortly after making…read morean appointment i got an email from a Mount Pleasant location saying my appointment wasn't confirmed. I thought it was odd, so I googled Any Lab Test now and called the office. (by the way this number gives you a west Ashley address) The owner Jennifer miller answered and I expressed to her my conflict. the conflict being that I was under the impression that I was making an appointment for the west Ashley office NOT Mt. P. She then told me I could reschedule. So I did. I was asked for an email and told I would receive a confirmation. I never received one. I called back and she said she misspelled my name but that a confirmation email wasn't needed, that I would still have my appointment. My husband and I pull into WEST ASHLEY office just to be told there is no appointment for the office. i then called the number back to express my frustration with Jennifer Miller who then decided to play back a voice recording of our conversation prior just to tell me that I MISUNDERSTOOD. I asked to speak to a manager and was told she was the OWNER. I could not believe the quality of customer service i was being given. I would not trust this office with any lab test. Nothing but confusion and no accountability.

The American Red Cross Donor Center on Sam Rittenberg Boulevard in West Ashley is a convenient…read moreplace to donate blood and much more. The staff here is very friendly and accommodating and makes the process very easy to get through. Good experience coming here.

In 2022 I donated platelets 20 times and whole blood twice. I started this year off with power red…read moreas my daughter was having implanted a left ventricle assist device and I knew she would need blood and this was a motivation for others to also donate blood to make sure we were replacing the blood she received. I will recommence platelets the middle of June when I become eligible. I am 91. This facility is outstanding but even sometimes things don't go as well as you would like. But before I become critical of any inconvenience caused to me, I think of the patient and the patient's family waiting for blood or platelets and my inconvenience pales into insignificance. My daughter would not have survived without these donations, as is the case with another 5 million or more people in this country alone. So, I appreciate the efforts of all the Red Cross personnel, and all those who donate. I give them five stars also. And to realize that age 91 I can still contribute, that because of my donation, another will be able to get out of that bed and go home and maybe live to 91 also makes this old guy feel pretty good.

The American Red Cross on City Hall Lane in North Charleston is a great place to volunteer and be…read moreable to help out so many in the area and beyond. The staff here is dedicated to service and works hard to make sure that resources are maximized and distributed. I have enjoyed being able to help this organization.

I went to the bloodmobile which really is just a leg of the Red Cross. I was able to do my Fast…read morePass in advance. Here is my question. If I bring a fast pass, why do they have to ask me my name 10 times, my date of birth 5 times. The re ask me several questions. I am trying to see the advantage of the Fast Pass for me. IT does take some to finish it before you get there. But the redundancy seems overboard. I am sure they are worried about all sorts of things and trying to be prudent/safe but really this is overkill. The actual act of giving blood took less than 10 minutes but still took around an hour. I know they can do better and hope they do. Their staff did a great job of getting the blood out once that started. I will keep giving but I hope they figure out how to streamline the process to help their staff take blood instead of doing all this paperwork that should be done with the fast pass.

This place has no interest in your donation and will happily waste your time. I have made three…read moretrips to this center, all during posted business hours. The first time I found the front door locked at about 2:00PM on a weekday. The next time, the door was locked but I could see people inside. They tried to send me away through the door, but with persistence I was finally able to get them to open the door and explain. They said they are short staffed, and will begin normal operations starting Monday. Fair enough. I returned at 6:00PM Tuesday (their posted hours are until 7:00). I walked in and was apparently in the place alone. After 10 or so minutes a woman walked in through the front door and explained that they closed at 5:00. I said their posted hours are until 7:00 and she just said they closed early. I asked who is in charge and she said "Tripp." She refused to provide Tripp's last name or a phone number. She also refused to say who owns the place. She was even a bit rude about it, as if this was my fault. Before each trip, I phoned but all that answers is a machine that takes messages. Messages are not returned. No notices of operation changes are posted on their website or even the front door.