My husband and I love donating here , the nurses are fun and always are in good spirits , they are…read moreprofessional and fast , ( the blonde manager isn't so polite and seems rude ) but no issues so far , we come very often for the past year , it's well worth it ! We recommend to a lot of our friends and they come with , thanks Biotest of Jacksonville !

This place is for people who seriously have low standards. Anyone that has given a 5* review here…read moreclearly had a good first time very doubtful it was worth anything afterwards. I've been 3x now after a custody battle and first time was decent very slow it takes me 15 - 20 mins to do the actual donation portion and was herefor 3 hours watching employees play on there phone talking while my machine was done for every bit 30 mins and everyone just continued to walk past me without a care in the world. Finally got out of there thankfully due to one employee that cared. Second donation some rude careless employee jammed the needle through my vain I literally told her she missed and it hurts she looked r8ght back at me and said " I never miss" and taped my arm and walked away not even2 minutes later my elbow had blood pouring out of it I simply put my other hand in the air and watched the clock it took 13 minutes for someone to finally acknowledge rhe pool of blood that had dripped out of the IV already. When they noticed the blood the young emotee panicked and went and grabbed 3 more employee's all 3 came over to me and left and went amd grabbed another employee till they finally got someone that knew semi whay they were doing she restuck me on the opposite arm because they told me id only get half the funds after they blew my vein out go figure. 3rd time I literally got pricked in 3 fingers 2x each because the lady clearly had never done it before, I got put in a chair at 825 didn't leave till 948 and I timed my donation it took me exactly 13 mins 48 seconds to donate i finished before 9am and sat there watching employees play on the phone passing by me numerous times to assist other patients that came in way after id already been done donating after about 30 minutes I mumbled under my breath to myself "this is a F***ing joke" someone must of been right behind me and went and told the supervisor here that I "cursed at an employee" far from the truth. So now my 4th donation is come in trying to do express kiosk it wouldn't let me sign in so I went to the front desk stood there for 15 minutes before rudely being addressed with "what you need" told the lady my issue and then I get told that I need to speak to the supervisor so I do exactly that and get threatened with not being able to donate again because "i cussed out an employee" -_- if I wasn't financially struggling rn I would not ve coming here even if my life depended on it they are highly improfessional here and there's a good reason they work here and not a hospital. They suck 1* only because there is no option for 0*

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.

Let me start by saying that I have donated multiple times at The Blood Connection bloodmobile prior…read moreto this weekend's attempt. Never have I had a bad experience, which is they only reason this is more than a one star review. Everyone has been friendly, considerate and thoughtful. Sadly, this past weekend was a very different story. I arrived approx. 10 minutes prior to my appointment and was informed by 2 people waiting outside that they were full. We waited, more people arrived, one person exited, we waited some more. About 20 minutes after my appointment time, the 2 people who had been waiting when I arrived were finally called in. More people arrived. One more person exited. After nearly an hour, I was finally let in, along with 2 people after me. I filled out the registration form, and was called into the check-in 'room'. They asked me about my questionnaire, checked my driver's license and took my bp. Not sure what the issue was, but they then checked my iron via a finger monitor (this was the first time I've had this done). It was low apparently, so they tried it again. Still low. So, more than an hour after my original appointment time, I was told I would not be able to donate, I would be on a list for 28 days, I could try again after that time and was dismissed. Now, I understand there are circumstances under which they cannot allow people to donate. However, to wait over an hour, without any apologies for the delay, without any thank yous for our patience, without any sort of acknowledgment of the inconvenience, and then be told I cannot donate, is simply unacceptable. Inside is a sign that every donor receives respect for their time. This experience tells me that is not case.

Very good experience here!…read more I signed up online, did the pre-appointment ahead of time to save time and it was a very smooth experience. Emma was very friendly and kind, the phlebotomist (a lovely lady) was kind, professional and checked on me throughout the process. Planning on donating again in about two months. Very professional and clean location. Plenty of parking, too!

I took my friend in there so she can get her plasma donated. Sat there and sat there and my friend…read moreasked was their computers down or something because no one was called yet. The lady said yes our system is down and we will be with you just be patient. She said it in a rude voice. So my friend said where's your manager. That rude lady so she was welcomed to talk to the manager she didn't care. This place is horrible. I recommend anyone to go to immunotech they may pay less but they know how to treat people nice. I will never step foot in that place ever again because the people that were waiting to be screened were laughing at my friend and agreeing with the staff person. Really.. that is sad.

From the owner: We specialize in the collection and procurement of high-quality plasma that is processed into…read morelife-saving therapies.

I went to the bottom app in jacksonville north carolina and I got Horrible customer service…read more There's a girl on there with pink hair and a pink hair clip and glasses who decides to show the entire needle of my arm for and then. She wanted things to rush faster and after I told her it's OK. I don't mind waiting. She turns the machine off such wiggling the f****** needle in my arm like that's a smart idea to do like I'm not in pain I. Said that makes like that hurting me and she just laughed continued and then no blood started coming out so she caught some guy over. He tried turning the machine on tried pumping the blood back into my arm at this point. I can feel the needle is not even in the vein feel it just sitting under my skin and you now can see a little bubble where my blood's at. which is not even inside of the vein which clearly hurts hurting me as I'm that hurt so he calls someone else over and has to try putting it in the other arm she's just incredibly rude the entire time. She did nothing but give short answers rolled eyes at me. It was just a horrible experience honestly and I definitely will not be coming back and the fact that i might now even get paid after I went through that. All they had to do was get someone who knew what they were doing. I said it was a comfortable in the 1st place. I have a horrible little blimp on my arm thats aching like crazy. I can't even move my freakin pinky or my ring finger at this moment. You litterally can see the swollen area. I can't even extend my arm.

Recently starting donating plasma and all the staff here are so fantastic! Everyone is so…read moreaccommodating, the phlebotomists always are checking on me during and after donating, and are very quick and attentive to any issues. Everything was clearly explained for my first time in too! Only downside, which is not the facility's fault at all, is how busy it gets, so there can be a decent wait even if it's not your first time. Can't wait to keep donating!