I absolutely love the staff at this facility. Everyone seems very friendly and helpful when I come,…read moreboth staff and clientele. I am a little slow sometimes to understand something being spoken to me, but they never make me feel like I shouldn't be there. The facility is clean. I feel like the flow of being checked in and on goes rather well. They go as quickly as they can while also providing you with excellent service. A+ 5 stars.

Good pay, sometime sucky staff. There are a few gems in this hell hole, but if it keeps payin, I'll…read morekeep comin.

Are you kidding me? I will always recommend this place. They are kind unlike other Plasma places,…read morepretty much everyone working there is happy, laughing and talking with each other or the donors. They do anything they can to make you comfortable, and before I moved here, California had never donated plasma before. The quality of professionalism and cleanliness is top-notch and I said just a bunch of sweethearts working here.

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate plasma today.

Let me start by saying that I have donated multiple times at The Blood Connection bloodmobile prior…read moreto this weekend's attempt. Never have I had a bad experience, which is they only reason this is more than a one star review. Everyone has been friendly, considerate and thoughtful. Sadly, this past weekend was a very different story. I arrived approx. 10 minutes prior to my appointment and was informed by 2 people waiting outside that they were full. We waited, more people arrived, one person exited, we waited some more. About 20 minutes after my appointment time, the 2 people who had been waiting when I arrived were finally called in. More people arrived. One more person exited. After nearly an hour, I was finally let in, along with 2 people after me. I filled out the registration form, and was called into the check-in 'room'. They asked me about my questionnaire, checked my driver's license and took my bp. Not sure what the issue was, but they then checked my iron via a finger monitor (this was the first time I've had this done). It was low apparently, so they tried it again. Still low. So, more than an hour after my original appointment time, I was told I would not be able to donate, I would be on a list for 28 days, I could try again after that time and was dismissed. Now, I understand there are circumstances under which they cannot allow people to donate. However, to wait over an hour, without any apologies for the delay, without any thank yous for our patience, without any sort of acknowledgment of the inconvenience, and then be told I cannot donate, is simply unacceptable. Inside is a sign that every donor receives respect for their time. This experience tells me that is not case.

Very good experience here!…read more I signed up online, did the pre-appointment ahead of time to save time and it was a very smooth experience. Emma was very friendly and kind, the phlebotomist (a lovely lady) was kind, professional and checked on me throughout the process. Planning on donating again in about two months. Very professional and clean location. Plenty of parking, too!

This is one of my favorite places to make a donation. Did you know that donating blood is actually…read morevery good for your health? It reduces your risk of a heart attack and is good for your liver! It also helps save lives. The staff and volunteers at this location of the American Red Cross are very friendly and professional. From the moment I walk through the door to when I leave the rest area (packed with complimentary snacks!), I feel cared for and appreciated. I consider it an honor to be able to donate blood to help others.

Great experience there everyone is nice and it's helping out other people so I think everyone…read moreshould donate blood. It might take up your time but it's worth it to save a life. Helping out other people is what this city is all about. My family has donated and recommended everyone do it!

This place is horrible. It has tons of customers with probably two people on the floor sticking. A…read moreyoung man told me he was very tired and exhausted from being on the floor and I asked him to get me another person and he said that he got me well he didn't get me. He ruined both of my veins. He told me in order to get paid. I had to let him stick the other arm my arms were Red blue and purple for three weeks going on for my veins was hurting. I got nauseated headaches and I had to schedule a doctors appointment so that I could see if my veins are OK. They finally went down but when I try to escalate the situation, the manager Was very unprofessional because I feel like people that donate should not lose their funds because they're doing it for a cause, and it helps financially because your staff did not stick correctly. The donor have to deal with the consequences. They are very unprofessional most people that are on the staff used to donate which that is not a problem, but they talk to you as if you are less than they have no empathy. I have no empathy. I had trauma behind what they did and they do not want to compensate you for that and wanna give you $30. They just don't understand that a person don't have to come there if they have a full-time job but they do because they work somewhere Where plasma is needed so you're helping yourself and you're helping patients . So now they have lost a customer, but do they care no because someone else will come through the door that would deal with their shenanigans very unprofessional place.. they work people too hard, which is why they're getting so many bad sticks. They do not keep staff because people that want something better in life or want to be treated professionally and with respect and dignity they will leave. I gave them a chance last year and I come back and nothing has changed. I will never go back again. I could have been in the hospital the way that my veins looked.

I tried to become a new donor, but they weren't able to find 2 good veins. The staff were all very…read morefriendly and knowledgeable. If their bedside manners are as good as reception (which I have all reason to believe that they are) then this is the best spot to try in Raleigh. They test your veins at check-in so no one ends up wasting time waiting around. I'm going to try again in the future, if this is something that I can change. Avoid Griffols like the plague!

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.