Dr barton and staff is wonderful. They always work you in if you are sick and you don't have an…read moreappointment.

Recently visit for work! Needed a quick doctors appt while out of town- my experience was less than…read morestellar. I definitely won't be returning next time I am in town I will look for an more welcoming atmosphere! As soon as I came here the energy and attitude was off from the start.

Everyone is wonderful! You are greeted with a smile and treated carefully and respectfully. So…read morehappy with the staff here!

From the front desk, medical assistants, the doctor and everyone in-between Emergeortho has been a…read morepleasure to have my treatment at. Dr. Heineman and his staff are amazing! He is very kind and compassionate and listened to all of my concerns. His staff never minded all of the questions I had and always answered them cheerfully. I had such a good experience I went back and had a second surgery and I would not change a thing, I would do it all over again!

My experience with this practice has been extremely disappointing…read more I initially saw Monique Lee in urgent care following a work-related dog bite injury to my hand. At the time, I was experiencing increasing swelling, pain, and concerns about the condition of my wound. During that visit, I had to specifically ask about removing the sutures so the wound could drain. I left the visit without being referred to the emergency room despite expressing concerns about the worsening condition of my hand. Later that same day, I presented to the emergency room because my condition continued to worsen. I was ultimately admitted to the hospital for about a week, underwent two hand surgeries, and was treated for a severe bacterial infection. Following my hospitalization, I required approximately 28 days of IV ertapenem therapy through a PICC line. Given the severity of the infection and the extensive treatment that followed, I believe the seriousness of my condition was underestimated during my urgent care visit. My most recent experience was equally frustrating. I arrived for my scheduled annual primary care appointment with Dr. Shandal Emanuel and was informed that I would not be seen due to an outstanding balance related to my workers' compensation claim. The balance remains unresolved because of an ongoing workers' compensation billing issue. I have been instructed by the workers' compensation carrier not to pay anything out of pocket while the matter is being reviewed, yet I have not been provided clear guidance on how to resolve the bill or confirmation that I would be reimbursed if I paid it myself. Despite explaining this situation, I was turned away from my appointment and denied routine medical care. During my conversation with the office staff, I was told that the doctor would not receive payment unless I paid the bill myself. While I understand the office's desire to be paid, I do not believe it is appropriate to place that responsibility on a patient who is actively involved in an unresolved workers' compensation claim and has been instructed not to pay out of pocket. I understand medical offices have billing policies. However, turning away an established patient over a disputed workers' compensation balance while providing no clear path toward resolution is unacceptable. Between my experience with urgent care, a hospitalization that included two surgeries and nearly a month of IV antibiotics, and being denied a scheduled annual appointment over an unresolved workers' compensation bill, I have lost confidence in this practice and will be seeking care elsewhere.

This is one of the best urgent cares I've ever been to. Ive been here a couple times and every time…read morethey are so nice. The ladies at the front desk are really nice and caring. The nurses and doctors are amazing. I felt like they really cared about me here, they diagnosed me well and gave me medicine to get better. I will continue to go here, the only thing is they do get really busy but I guess it's because they are so great.

Changing my review from 4 to 5 stars, this place is consistently great and short wait times!read more

after being with Dr Clayton for over 10 years, I can say he is the best primary physician. he takes…read morethe time to listen and is open to suggestions from the patient. Kim is a nurse that is kind and considerate. Melissa takes care of the paperwork. Juliette is a great asset to Acts Medical as a PA. if I could give them a higher grade I would certainly do that.

I highly recommend this office with state of the art tools. They were on time with personalized…read morethorough care that was pain free and not rushed.

I have been using Dr Fraser for several years. the staff is friendly and caring. always a smile and…read morelistening to my concerns. when I was having Chemo Dr Fraser made my dental health was good. I did get a cracked tooth pulled before treatment started and then I learned that was an excellent decision. thank you Dr Fraser.

I was excited to have a doctor's office close by home and was looking for a primary care doctor…read more.. so I called 3 months ago and made a primary care doctor appointment with Dr. Russell. Today I got a call with only saying the doctor you Scheduled with (this Friday) after waiting 3 months is now out of the office. I got absolutely NO great reasoning why my appointment was canceled and they did not have any appointments until the END of August to reschedule.. even with another doctor at this location! I was shocked ... there was no real apology or suggesting being put on the wait list. It was simple... your appointment is canceled and you can get an appointment in August!? I am definitely NOT happy with this doctor's office and especially since I have been waiting for months and need to be seen! I would definitely NOT recommend this office to anyone especially if you are a new patient ... they didn't seem to care at all if you get in there or not!! Will absolutely be contacting someone higher up, leaving a review and warning others how this place is run. It's so sad ... I'm looking into going elsewhere now due to this!

Dr. Lori and staff there are the most caring and professIonal medical care team I've ever…read moreencountered! They are through and prompt!! They were committed to my well being and gave me their undivided attention. I am now a patient of Dr. Lori's for life. She has the bedside manner and genuine concern for her patient's that would a angel would feel soothed!!!

This office has my highest recommendation. The doctor and his receptionist are amazing people!!read more

Meh, nice guy, awesome receptionist. But had to ask for a complete adjustment. Like come on crack…read morethe neck for me guy!!

I can't say enough good things about this office. First of all, I thank God for putting people in…read moremy path just like this staff. I was helped by several staff members starting with the receptionist which welcomed me and acknowledged me when I walked into the building and that is a big plus to me to be recognized and not ignored. Latonya, Tameka, Jesika and Julia are some of the staff that made my visit there enjoyable. These ladies are a prime example of good customer service at its best. I appreciate every one of you. Brittney Wurst, PA is a perfect example of delivering awesome customer service and she helped me so much by helping me to have the confidence and trust so that I could get through these visits to the office. She was always so informative, so professional and kind. I really appreciate her. And now, Dr. Amy Stinson, words cannot express how much I appreciate you taking very good care of me during and after surgery. I didn't know what to expect, I was really concerned because I had no idea that the nodule had grown so large. You sit me down and you went over everything with me and why it was important to get it removed. You put me at ease with your knowledge, your expertise and your ability to deliver the detailed message to me in a way that helped me to calm down and know that I was going to be just fine. I felt very comfortable with you and your staff. I would recommend you to anyone that need your expertise and your abilities. I appreciate all of you and pray God's blessings upon you. One Happy Patient Jacqueline Parker Rocky Mount, NC

Fast, friendly and thorough service. Very professional and knowledgeable. Definitely recommend.read more