I love my doctor at Eastern Nephrology in Greenville. Dr. Kristel McLawhorn is caring,…read moreknowledgeable, and pays attention to my individual health problems. I have been seeing her for years and she is always on top of my health care needs. I came to her after having a bad experience with my prior nephrologist and she has never let me down. I have polycystic kidney disease and it can be challenging in so many ways. She is the perfect doctor to help me manage everything that comes with this horrible disease. The office staff is helpful as well. All I have to do is call and they assist me with appointments, labs, questions, or anything that I need. Eastern Nephrology in Greenville is wonderful and I recommend them to anyone needing great healthcare.

I am and have been a patient of Eastern Nephrology (Paladin Drive location) for over ten (10)…read moreyears. My doctor is awesome and takes care of me as if I am family. I recommend them to anyone who needs their services wholeheartedly.

My experience with this practice has been extremely disappointing…read more I initially saw Monique Lee in urgent care following a work-related dog bite injury to my hand. At the time, I was experiencing increasing swelling, pain, and concerns about the condition of my wound. During that visit, I had to specifically ask about removing the sutures so the wound could drain. I left the visit without being referred to the emergency room despite expressing concerns about the worsening condition of my hand. Later that same day, I presented to the emergency room because my condition continued to worsen. I was ultimately admitted to the hospital for about a week, underwent two hand surgeries, and was treated for a severe bacterial infection. Following my hospitalization, I required approximately 28 days of IV ertapenem therapy through a PICC line. Given the severity of the infection and the extensive treatment that followed, I believe the seriousness of my condition was underestimated during my urgent care visit. My most recent experience was equally frustrating. I arrived for my scheduled annual primary care appointment with Dr. Shandal Emanuel and was informed that I would not be seen due to an outstanding balance related to my workers' compensation claim. The balance remains unresolved because of an ongoing workers' compensation billing issue. I have been instructed by the workers' compensation carrier not to pay anything out of pocket while the matter is being reviewed, yet I have not been provided clear guidance on how to resolve the bill or confirmation that I would be reimbursed if I paid it myself. Despite explaining this situation, I was turned away from my appointment and denied routine medical care. During my conversation with the office staff, I was told that the doctor would not receive payment unless I paid the bill myself. While I understand the office's desire to be paid, I do not believe it is appropriate to place that responsibility on a patient who is actively involved in an unresolved workers' compensation claim and has been instructed not to pay out of pocket. I understand medical offices have billing policies. However, turning away an established patient over a disputed workers' compensation balance while providing no clear path toward resolution is unacceptable. Between my experience with urgent care, a hospitalization that included two surgeries and nearly a month of IV antibiotics, and being denied a scheduled annual appointment over an unresolved workers' compensation bill, I have lost confidence in this practice and will be seeking care elsewhere.

This is one of the best urgent cares I've ever been to. Ive been here a couple times and every time…read morethey are so nice. The ladies at the front desk are really nice and caring. The nurses and doctors are amazing. I felt like they really cared about me here, they diagnosed me well and gave me medicine to get better. I will continue to go here, the only thing is they do get really busy but I guess it's because they are so great.

This year something went haywire with this clinic. I have NOT been able to schedule my mamogram…read more I was in a cool study with Dr. Schroeder. New scheduling, called Solis, cancelled my longstanding appt without talking to me first. they called cancelled and rescheduled me without talking to me. that date did not work for me. I called multiple , multiple times, left messages that the new date did not work for me. Then, I got a messge that I missed the appointment. I tried over and over again to get rescheduled. I was promised that I would get a call the next day. Never did. I call multiple more times and was told my call concern would be escallated to the top and someone would call me. No one has called me. After weeks and weeks of trying to schedule and no follow up, I GIVE UP! I'm going else where for care. I'm bummed becuase I was in a cool study.

I have been a patient at this facility for several years. I am always very pleased each time I…read morehave an appointment here. The staff is warm and professional, and make the experience a good one, always. I have no qualms in recommending this facility to family and friends.