I will never go to this Nashville Clinic again!!! My husband went there because he had a BP of…read more167/110 and because he canceled a prior appointment the doctor refused his care. They actually told him to go to the clinic if he wanted his blood pressure medicine. This was ridiculous and shows a lack of professionalism and care. Please find somewhere else to go. They placed unexplained policy over the health of his patients.

Drs and nurses are always helpful. They always seem to care and listen. In a very good location,…read moreI've been there for several different things. One being Covid. The only thing I didn't like about that was...They made you sit in 100 degree weather. Either close to an hour or over. I have air just not gas. Not blaming it all on them. UNC Health your primary care wasn't allowing us to see them for Cov.19. So Immediate Care had their hands full!

Good and friendly people and nice and clean atmosphere ,didn't take long to get to u ,handled it in…read morea timely manner

Very disappointing experience…read more My husband was genuinely sick with fever, body aches, headache, loss of appetite, and flu-like symptoms and needed a doctor's note to return to work. We attempted to come in around 7 PM one evening (they close at 8 PM) but were turned away and told they were no longer taking patients, even though they were still open. We were instead scheduled for an appointment the next morning at 8 AM. By the time he was seen, several days had passed and his symptoms were improving, which is normal. However, the doctor's note stated they could not excuse prior missed work because he "presented for work excuse" and tested negative for COVID/flu. The wording felt dismissive and implied he wasn't truly sick. The wording of the note was very disappointing and came across as dismissive, as if my husband was not truly sick or was being dishonest. Anyone who has been ill knows that by day 4-5 symptoms can improve and tests can be negative, even if you were genuinely sick earlier. We were not asking for anything unreasonable -- just documentation acknowledging that he had been ill and unable to work. Compassion and better bedside manner would have gone a long way. Unfortunately, this experience left us feeling judged rather than cared for.

Just another walk in clinic who's management cannot get their things in order. It's a wonder how…read morethey are able to keep anyone employed... As someone who has years of management experience, they need to clean house on the management level. This goes for all their facilities. Overall, the staff at the counters are excellent. But it's extremely obvious that the management requires a lot more training. Message for the management, you guys should really look into McDonald's. It would be a better suited career choice.

Excellent care always!!! All of the providers are caring, compassionate and listen to your…read moreproblems. They are quick to respond to your ailments. I love this practice!!!

Nurse called name out to come back, guessing the lady at the front wrote the name wrong on the…read morepaper and called a name that wasn't mine. I wasn't sure if she was calling out for me to come back but she stood behind the door and called my name mispronounced it and gave me hella attitude when I came up asking if it was me or not her response was "your the only one sitting out there" but she never came around the corner or nothing. She put up an argument and didn't apologize. It wasn't the point of mispronouncing the name it was the way she went about it, very unprofessional. She honestly doesn't need to be working there as a nurse and dealing with people who don't feel well. We are a military family and it was just a terrible encounter. Her Name is Gabriella (Gabby)

These folks rock. No waiting, called, got thru first ring, they are fantastic. Super pleasant…read morestaff, can't say enough. On a scale of 1-10, they are a 1,000,000 for sure. Thanks for everything. Bryce N-

I signed up for their weightloss program, so I came in for my weekly B12 liposhot. Which are only…read morewalk ins. I have been waiting in the lobby for over an hour and I still haven't been seen by the PA. they Need to figure out a better way to do business!! this is most ridiculous and not worth the hassle. they Weren't many people ahead of me. The PA was taking 30 mins between patients to do God knows what!!!! i wish I could get my money back

Well known family practice in the community & surrounding counties - caring for babies to seniors…read more Providing exceptional care - open every day of the week except major holidays. Dr Vu & his staff of highly skilled - Doctors- PA's - FNP- Nurses - receptionists- housekeepers- lab personnel- exhibit & deliver professional care. For me - the opportunity to collaborate with the provider is important & happy to say this is true at this practice. Located close a major Interstate- accommodations - YMCA - Major other routes & customer experiences -

Great practice and even better Doctors! Dr Patel is wonderful…read more They care for Kids, teens, and adults. Sick walk-ins are available. X-ray and Labs on site.

Dr. Hoa Nguyen is the most honest and genuine doctor I've ever been treated with and truly Heaven…read moresent. Before being seen by her I was dealing with chronic disease and was doing the run around, my experience with other doctors were awful. She truly cared to keep medical charges as low as possible as I was being treated every month. While treating multiple chronic diseases she was honest that stress was triggering all my issues and recommended I change my environment. It took me some time but as soon as I did all the chronic diseases disappeared. I had been on 4 rounds of antibiotics and so much more medication. It has been 2 months and I'm so grateful for my new health and the honesty, care, support and treatment from Dr. Nguyen and her team. The best of the best. Thank you!

From the moment we walked in, we felt cared about. The practice appears to be very well run. The…read moretime estimate was accurate. The medical professionals took their time to ask good questions and to also listen. Really appreciated their expert help and also the caring environment. We were worried we would be waiting forever but that was very much not the case. Many thanks.

This place made me wait outside because I refuse to wear a mask. I was not sick, but my wife was…read moresick with terrible stomach pain. I absolutely will never visit a UNC facility again even if I'm dying. I remember what the healthcare industry did to us during Covid in 2020 and it's very evident that UNC seeks to remind people.

Exellent service. Receive a Flu shot there. The nurse was amazing and helped me to better…read moreunderstand the need to stay current.

4 phone calls trying to get refill on medication no messages returned. Why bother having voicemail…read moresetup if calls won't be returned??