Be VERY careful that you don't push the door too hard if you are aggravated. 29F medical assistant and fellow healthcare professional. They are severely understaffed. Workers have verbalized this to patients and
are slow to respond to machines. Drove 3 different days this week from 30 mins away to be turned away for pulse. They only allow two checks. When discussing with a manager my frustrations, she was understanding in person, but banned my account without advising me. She banned me for opening the door in a frustrated manner as I was making my exit.
There was zero notification of this change in the app where appointments are made. When I arrived at the location my appointment disappeared from my app. Waited 20 minutes to be told why this happened. They advised me to wait for management to be available and that would be hours because of being understaffed and number of patients.
Extremely disappointed that I can't continue to give plasma to patients who are in need because of simple frustration. Choose another location if you have expectations. read more