I've been to other donation centers before and Biolife is easily the cleanest, friendliest, and…read moremost efficiently run center I have seen. I'm in and out in an hour or less, which is great because other centers have taken double that time. (And I'm the lowest weight group so I donate the least ml so double that time is quite ridiculous.) I've never had a bad experience here with the donation process or the staff. They do their best to make small talk with you and I have never felt judged or looked down on for donating. As long as you keep your health top notch they won't defer you. I truly enjoy this place and am saddened that I'm going to have to leave it in the fall when I move, because I know the donation center where I'm going doesn't come close to this one. You guys have got me spoiled!

Giving 2 stars because they have a system and the way things are set up are consistent. But the…read moreemployees here are rude, have no sense of urgency, don't care about your time, and overall seem to hate their job based on their attitude. One time I came in and they put my IV in and then they didn't check on me once, when they went to take my IV out the girl didn't even say anything to me and was very aggressive with the way she was doing everything. If you need money yes go here, but if you wanna feel valued as a person then I wouldn't recommend going here.

First time donating blood. I understand stuff happens. Staff was polite. Care sucked…read more This just seemed careless. Seeing I had one vain good enough to draw from. Stabbing carelessly and blowing my vain. I'm annoyed. Won't be back.

I have been a regular donor at this location for past 3-4 years. They have great staff who are very…read morefriendly and remember you by name. Andrew, Donna to name a couple of staff. They are quick to prescreen and get you going with donation and make sure you are comfortable and very detailed in explaining what is next even though they are aware that I am a regular.

Excellent care and they always get me in within minutes of arriving for my appointment. Very…read morethorough. I have no concerns or problems.

I've come several times with an appointment scheduled and have had to wait for a lengthy time. My…read moreappointments have been scheduled on a Friday so this is a day to stay away from if you're pressing for time. Blood is needed critically right now so it's best to go at anytime you can. The staff is always really nice and explains everything during the process. Every donation has went over well except this last one. I'm not sure if I had a new person working on my blood withdrawal but it was painful and I bruised really bad. It does come with the territory of donating so I understand it happens from time to time. I've had more great experiences than bad. This location usually has the promo items in stock like free T-shirts. Snacks are always in stock too.

Efficient, organized, care with preventing any infection while obtaining healthy blood.read more

Let me start by saying how important it is to give blood, particularly right now as there is a…read moresevere shortage! I was hospitalized in 2012, and if it had not been for others donating blood... I likely would not have survived. But now, let's get to the good stuff! The folks here at the Flower Mound facility are wonderful! The staff here is very friendly, helpful and courteous! The place is pristine... if you schedule your appointment and do the online login... The wait time is very short! But don't let that prevent you from doing walkins! A single pint of your bipod can save up to three lives... Please help others!

Good service and great staff! They will answer all of your questions so that you understand how you…read moreare saving lives.

I had made an appt and was turned away,was very busy place.i was told I would have to have another…read morephysical,as I was relocated here.too busy,so told me to go to another plasma center.a very chaotic place.people were standing everywhere,no order.

On some days they are great . But this last trip it was awful. I broke my ankle at work and my boss…read moretook me to the ER. The Dr comes in yanks my sock off my foot sending me into a crying fit, they took X-rays looked at me and said " just a bad Sprain here is some crutches, ace wrap and you can go " called my workers comp people and they send me to another Dr and my ankle was broken in 2 places.

Micheal DeSandro PA Supplied me absolutely terrible service! I went to the ER with extreme back and…read moreleg pain. The ER doctor didn't even listen to me when I described my pain. His professional opinion was to hang from a bar like a monkey to stretch out my spine and take a hot shower. He gave me one pain pill and a prescription. When I asked if we could do an X-ray or MRI, he said no because "nothing is broken." Fast forward One weeks to a real doctor, and they found two masses--one on my spine and another on my kidney. I would have expected better treatment, especially since no one else was in the ER. Within 15 minutes, I was in and out, but they made sure to get payment before I could even step out of the ER. I've called the hospital several times to discuss the bill and my treatment, but no one will return my calls. I even contacted the Patient Advocate Department, and still, no response. The medical profession needs to do better. Listen to your patients. Don't just collect the co-pay and push them out the door. Filling a patient full of pain meds is not medical treatment! I also found the doctor on Facebook and sent him a message. He didn't show any compassion or even say sorry--just gave a thumbs up. So unprofessional! See Photo)

Carter Blood Care always does a nice job scheduling appointments and taking care of donors…read more Excellent staff and painless procedure.

The BEST staff all very professional and caring. I truly love donating blood here and will continue…read moreto do that as long as I am able

This clean, modern facility makes a meaningful impact through life-saving plasma donations, but…read morewhat truly makes it special is the incredible staff. The environment is bright, spotless, and highly organized, creating a seamless and comfortable experience from the moment you walk through the door. Check-ins are efficient, wait times are short, and the entire process is handled with the utmost professionalism. The absolute highlight of this location (Lewisville) is a wonderful phlebotomist named Ahmy (or Ehmy). She is an absolute angel who completely transforms the entire donation experience with her radiant warmth, sweet smile, and gentle care. From the moment you sit in her chair, her kind eyes wash away any lingering nervousness. She possesses a rare, beautiful soul that makes you feel deeply seen, valued, and safe. Her touch is incredibly soft, and her meticulous attention to detail proves she is highly skilled and deeply passionate about donor comfort. It is rare to encounter someone who radiates such genuine empathy and pure kindness in every single interaction. Ahmy (Ehmy) is the true heart of this center, a rare gem whose compassionate spirit and grace leave a lasting footprint on your heart long after you leave. Saving lives is rewarding, but having a professional like her make the journey so uplifting she is truly a beautiful blessing. warmest regards, Nicole

1 1/2 years ago to BioLife I've always had a wonderful experience going…read more The staff is amazing top to bottom Every time I go, it's super easy. Everyone works efficiently they're knowledgeable about what they do. Everything is done by the book and every phlebotomist have a nice blend of expertise and customer service skills I personally go for peace and quiet, but to increase income if you're ever in a tight spot or if you want to help save lives this is the place I would recommend