Miss this place for life , met & got Tayrin's business card 13 years ago, she's my favorite hairstylist & massage therapist have ever came across in my life because 2 is better then 1. Have been going to her only ever since the day of meeting her for numerous reasons read more

I absolutely love Miss Tayrin. I have family who does hair but I actually go to see her. She really listens and does what you envision! She has a kind heart, too! Amrita is amazing too. She does my 4 year olds hair and she has a very, positive spirit. I came here with a coupon to try it and they have a new regular customer. My 3rd time back! read more

Highly recommend Tayrin! Great atmosphere, service and products. Friendly and professional!

Please note: I have not physically been to this salon. This is my experience BEFORE I got there. They may actually be professional, however, I decided that I wasn't going to try them out due to my experience (or lack thereof) with them thus far. Bought a Groupon for a haircut and style. It was cheap, I need a haircut, so I purchased. Went to website (should have done this BEFORE I purchased the Groupon): Looks like a 5 year old made it. By the way - one of the two phone numbers listed on their website is for a Taxi Cab company. Called and left a voice mail on the phone number provided on the Groupon and the website. It is obviously someone's cell phone, not a professional business line. First part of it is in English (could barely understand and thought that I had an incorrect phone number, but the words "Bio Salon and Spa" were heard.) The second part of the message in Spanish. I am not sure what that part said since I don't speak Spanish. I left a voice mail for a return phone call to book an appointment. Over 24 hours later, no call back. No big deal; I'll try again. Called the number listed on the Groupon and the website again and got the same voice mail that I received the previous day. Decided to try the other phone number listed on the website, and reached a taxi company. ?? Decided to try email - I want to mention that the email listed on their website doesn't even mention Bio Salon and Spa. In fact, it was for a photography company. Decided to email anyway. Email wouldn't even send - kept getting an error message. Well, I tried. Too much effort - I'll just go somewhere else. I cancelled my Groupon. My first impression of this salon is that it is unorganized, low quality, and not customer oriented. Unfortunately, I am big on first impressions, and this first impression was not a good one. I do not plan on visiting Bio Salon and Spa. Perhaps if they get their act together; have a real phone number with a proper receptionist, a decent website with an actual way to get in touch with them, then maybe I would consider giving them another chance. read more

Went to salon for an appointment at 3:00 pm. Waited in lobby til 4:30, when I was finally taken back. Spanish barely english speaking tall woman was who my appointment was with. She was the lady who went on about being married to a 40+ yr old man because she likes older men and she was only 30 something. Person before me who was being serviced by her when we got there had taken over an hour before she took me. While I was waiting I spoke with the person next to me who was booked for a 3pm also with the same lady. She double booked. My haircut took her about 15-20 minutes, she was completely rushing thru the entire thing to get to the lady that was sitting next to me. Not only was everything she did completely unprofessional, my haircut came out horrible and wasn't anything I had asked for. There were parts of my hair longer than others and patches everywhere. These people are amateurs, I have had better haircuts from the beginner students at paul mitchell. Please avoid at all costs. read more

I write this with a HEAVY heart. Please do your RESEARCH prior to stepping in the door. It all began when I called Monday, Sept 30 for an appointment. I left a message with Tayrin on her cell phone (there is no salon phone). I got a call back from Tay within 5 minutes. Scheduled my appointment Wed. October 2, 11 am. Alicia, "the stylist" with 30 years of experience, was on time. I had a great time talking to Sra. Alicia my first 10 minutes sitting in the chair. We spoke Spanish and English. No problem with the language. She also did an up sell of a full color because she suggested my color was in need (I had previously had a salon do dark color in June) she talked me into re coloring. I was fine with paying the additional $40. I should have DECLINED. The next 5 hours were my worst NIGHTMARE.... Should have just stuck with the hair cut & style and full highlights $60 Groupon. I might have been happy walking out that long day. NOTE: 3 colors (base, highlights and a redo of the highlights because they were orange) 3 sittings on the heat salon dryer, 5 haircuts later, 6 inches shorter, I'm wondering why ALICIA is a licensed expert stylist. PLEASE NOTE: at every stylist station they have the following: "NOTICE TO CUSTOMERS- Each stylist is an independent licensed sole proprietorship and rents this station. BIO SALON is not responsible or liable for any disputes, refunds or damages between you and your stylist". Must have been up there for a different reason as I'm reading more NEGATIVE experiences about the Bio Salon & Spa (not the owner). Well, now I'm EMBARRASSED to walk out my door, drive anywhere without a scarf, headband or hat. I wish I could post pictures here, but needless to say: my hair is orange, yellow, light brown, brown, with patches of BALD spots and SCABS from the CHEMICAL BURNS and OVERHEATING done to my hair on top and back of my head. My dermatologist recommend me to AVOID heat & sun (in Florida?!) and prescribed me some medicines for the itchiness, burning, hot feeling on my scalp. I can't sleep without my pillow scratching my head. I'm UNCOMFORTABLE. In addition, my hair feels like someone sprayed me with a can of hairspray and feels like hay straw. My hair is RUINED, DRY, and high maintenance. I should have questioned the 3rd color the same day, but I felt a 30 year old experienced cosmetologist such as Alicia knew what she was doing. SHE NEEDS to be RETRAINED or have her license taken away. or SUSPENDED or FINED. That NIGHT, I contacted Tay & Alicia. No answer. I called again next day,Tay, was very, very sorry. Booked me in within a 1/2 hour of talking to her and tried to condition my hair, cut it properly, and suggested to leave alone for awhile - at no charge of course. She apologized and unfortunately she can only do so much to fix my bad experience. According to Tay, I must take my DISPUTE with the stylist Alicia - who refuses to call me back and acknowledge her GRAVE MISTAKES - I've had no call backs and Tay has ignored my calls for HELP. I'm now reporting them to the BBB & the state of Florida. Which they track for this kind of business behavior. Its been 11 days: no contact, no return calls, no refund from Bio Salon. I'm still upset. Still applying scalp medicine from the doctor. On October 3, 2013, Ms. Tay has agreed for my full refund (relief!) but why am I still waiting? NOTICE, on October 4, 2013 review Justin J raved about Kelsey who is a stylist but also raved about BS & S. I want to make it clear, its the stylist Alicia, NOT the salon, It is the stylist who is associated with the salon and has a contract with the salon and therefore the salon should take some RESPONSIBILITY. I paid the salon, the receipt shows the salon, and not the stylist. The salon is not refunding my money for a reason. I've requested for my refund on Thursday October 3 and today I'm still waiting from both BS & S. Groupon returned my refund within 24hrs of the complaint. I'm using the money used for the cut & highlights to cover some of my medical costs, headbands and scarves. I will be looking at MORE out of pocket EXPENSES due to NEGLIGENCE from Alicia & Bio Salon & Spa. I do not recommend going to the salon or the stylists.POOR customer service, follow up, communication, PROMISES and experience. *UNHAPPY* My hair will grow back....I will have to be PATIENT for a few months. read more

AWFUL, AWFUL,AWFUL very unorganized!! Made an appointment after purchasing a groupon. Made my appt with a spanish speaking lady and thought I was all set.. I thought wrong! Showed up for my 3 appt a few minutes early to be gawked at by 2 other girls in the salon like "why is this chick here". They had NO idea I had an appt and told me to call the owner whos number was on the front door. I called 3 different times and left 2 messages. I waited for close to 40 minues and left. I will NOT being using my groupon these people are a bumch of incompetent jokes! DO NOT GO HERE!!! read more

I would like to start by saying that I cannot imagine the experiences the other reviewers had at this salon! For one, I have only ever been treated in the most professional way, and will keep coming back because of it! Also, the salon feels upscale without being pretentious. I believe the prices are very fare, even cheap for the quality of service you receive! Every time I walk into the salon I immediately feel relaxed. It isn't the fanciest salon, but it sure is the best one I've ever been to in the Jax area, and I've been to quite a few! Now onto the hair, because that's what's it's really about! I have been with Kelsey for years, and she has always done an absolutely incredible job! I've had short hair, long hair, brown hair, blonde hair, and it always looks absolutely fantastic. I never leave the salon unhappy!!! My entire family and several friends also get their hair cut by Kelsey! She is truly just the best! However, Millie has also cut my hair before, and she does a stellar job every time too! Like I said before, I have had my hair bleached and dyed, and bleached again! Many times! The quality of this service is always top notch as well! Never had a problem. My good friend also has a keratin treatment by Kelsey one time when I was there, and it looked incredible! Well worth the money for anyone!!! As far as the other services go, facials, massages, etc. I cannot yet comment, but I have had a consultation with the facialist and plan to have some done in the future! I've never once had a bad experience at this salon and never one with Kelsey even when she worked at another salon. I know I will keep coming here for years to come along with my entire family! If you want a competitively priced salon or spa service that will make you happy and keep you coming back, check out Bio Salon and Spa! In regards to the reviewers who said they felt the stylists spoke poor English, I find that every person who works in the salon speaks perfectly fluent English, and are quite personable as well! I also have always been treated in the most professional manner over the phone as well. read more

I know what you're thinking - a guy going to a salon to get his hair styled. Well, men do get their hair styled and I always let Tayrin cut and style my hair. She takes her time and makes sure the cut and style is perfect. The hair wash and scalp massage is to die for - very relaxing. Excellent price. When on a tight schedule, Tayrin has fit me in. I have always had a great experience at Bio Salon. All the stylists there are very nice and they also habla espanol. And if you need your nails done, Bio Salon is located next to a nail salon - very convenient! read more

There are hairdressers and there are ARTISTS. I just had my hair colored by Tayrin and she is an artist. I had no appointment I just walked in and did it on a whim. If you have black hair and want to lighten the base color and add highlights she is your girl! Just did it today. I am so happy that I wanted to tell EVERYONE but when I went online to do so I was shocked by some negative reviews. I can only speak from my experience and I can tell you that she will take her time with you and create a look for you that is pinterist worthy. By the way, she will also give you the BEST BLOW OUT of your life! read more

I read all the reviews and I decided to call anyway. The Spanish speaking lady (Tayrin) was really nice, and told me to be there at certain time but she wasn't sure if I have to wait. I got there, Sheena took care of me right away. She was so nice and did a very good job. read more

i have been going to Bio Salon for 2 years now and use Tayrin! I love her and there is nothing that she can't do! I have been reading these reviews and can't believe it! i am very picky and Tayrin can do no wrong! She can color, highlights, cut and blow dry! you can get all your needs there like a great facial and a massage! after finding Tayrin I would never go anywhere else!!! read more

I bought a groupon for this place because it was an incredible deal. However, my experience was not great. Although Tay was very sweet, her employees were very unprofessional - they bad mouthed other customers, used cuss words, etc. In addition, she did not let me pick the color of my highlights, but just mixed up a blonde color for me. I have brown hair, so the white blonde highlights she put in my hair look awful. They look streaky, white against my brown hair, chunky, and uneven. They are far from the "natural, golden highlights" that I requested. Furthermore, my haircut is uneven, has random short pieces, etc. Would not recommend this place to anyone. read more

I went to have my hair done a little over a month ago at BIO SALON AND SPA. The women that was doing it dyed my hair twice and neither color was what I asked for, in the process she burnt my scalp with the color and then continued to burn my head with a blow dryer so I told her I was leaving and that I was not going to pay until I spoke with the owner. I called a number of times that week and never got ahold of the owner, nor did anyone call me, so I just left it be. But for the past two days I have been getting harassing calls from the salon saying there going to kick my ass if I don't pay, and many other rude things. This is incredibly unprofessional and I don't believe this is how a business should treat customers. I've contacted the BBB and the sheriff's office as well. read more

interesting review to write. I recently started working at Bio Salon and spa. I was tooling around the web today and read some of the negative reviews about the shop. i wanted to write about my experience so far. i have been doing hair for 17+ yrs and worked in a few salons. i have witnessed several different types of behaviors in salons. i will say i truly have never worked at a shop that is filled with so many kind and genuine people. Everyone at the shop is an independent stylists and to be an independent stylist you must have a loyal following to be able to pay your weekly rent. If you walk in on a Saturday you will see everyone working and busy. It's been a long time since i was greeted with open arms at a shop. Every shop that is booth rental is affected by the stylists hired and the work that is done. Bio has been in business for a long time and that should be a good indication that they also have a dedicated following. i am hopeful that when the reviews r read that the reader looks at the yr it was posted and understands that changes r made due to them. i suggest you come in and check us out! you may find your experience is as great as my clients has been! read more

Have had several haircuts from Bio Salon an have been pleased.The ladys there have always been very nice an my girl freind goes there ofton for facial's an is well satisfied.Have been there several time's an have never heard the women useing cuss words like i have read.I will go back:) read more

Great people very professional, I will recommend this salon to all my friends and family.

I am a regular customer, Tayrin does my hair for over a year now... I am beyond satisfied with the service, personal attention, dedication and her experience in what she does! She is absolutely great! If you are looking for hair styling, color, high lights or keratin, this is the place where you have to go! read more