Got a massage here, and I definitely wouldn't recommend or even go back. While the masseuse was nice, the massage was 0 out of 5. It was a waste of money/ time. They even had a free one for any guest coming in for 10 minutes when you sign in, and I tried that it was also 0 out of 5. I've never had a massage before these times at a business, but I've had a better massage from a hand held massager. The massage didn't help anything at all. I'll have to try another place. read more

I've been a client for over 15 years and I highly recommend Skin Deep. The owner is an amazing aesthetician who completely understands my needs and helps me have healthier skin. The Salt Room is an amazing experience, and I recommend it as well. Definitely worth it! read more

I had won an award at work and redeemed it for a spafinders.com gift card. I used spafinders.com to find local spas and this one seemed nice. I made an appointment with Barbi (sp?) and LOVED her. She didn't break the simple massage rules of talking to me too much or going to light or heavy on the pressure. This was one of the most enjoyable massages I'd ever had. Groupon.com offered a deal for some $$ off of a massage and I jumped on the opportunity. I was sad to hear that Barbi had limited hours and would not be honoring groupons but was not disappointed with my massage by any means. I cannot remember the girls name but she was just as good. So, in short...I wish I still lived in Jacksonville so I could get a massage right now. (: read more

Not only are the services and the service providers top notch but this day spa is very conveniently located. I have enjoyed a variety of treatments from facials and peels to massages and Liposculpt. I have never been disappointed. The staff really love their clients and it shows in everything they do. read more

Heather changed my life, let me tell you. I went in for a 90 minutes deep tissue massage, and I have never been more relaxed. I fell asleep twice! If you're looking for a serious massage, then look no further. Ask for Heather & hang on! This is a SOLID 5 Stars. read more

I had the pleasure of enjoying a facial and massage with Tara. She is very warm, friendly and welcoming. Her spa features beautiful decor and a perfect comfortable relaxing environment. I felt at home and relaxed. I didn't want to leave! I would highly recommend Tara as she made the entire day very enjoyable. Pampering at its very best. Give it a try, you deserve this special treatment. read more

Skin Deep Day Spa is A-M-A-Z-I-N-G!!! I got a full facial yesterday (8/20/14) and what a delight it was!! Kerri was the technician and she was awesome! I was relaxed and enjoyed every second of it and OH BOY does my skin look and feel wonderful!! While my face was in a mask, she massaged my arms and hands and then after she was finished with my facial, she massaged my neck and shoulders. Ahhhhh.... The atmosphere is very relaxing with soft music playing and dim lighting. I could not have asked for a better experience. Thank you SO much! This is one lady who will be back again and soon!! Oh and military gets 20% off! Love that!! Needless to say, I am one very happy customer!!! Thank you, thank you, thank you!!! read more

Called almost a month ago to inquire about Liposculpting during business hours. No one answered so I left a voicemail. Never got a return call :( read more

Today I went in for my facial after Tara fit me in last on Saturday for an eyebrow wax when I called last minute. She was so kind and also spoke with me about my concerns that I ended up scheduling a facial for 9/30. After today I will definitely be going back to see Tara! My face looks 10 times better than I thought it would! Definitely looking forward to going back! Thanks Tara! read more

I have been going to Tara for facials for many years now, and can tell you that she is absolutely and by far the BEST aesthetician I've been to. In fact, I won't let anyone else ever touch my face! I have very sensitive skin, and I've never had a reaction, redness, or irritation after seeing Tara. I highly recommend Skin Deep Studio. It's a beautiful facility, very relaxing, friendly and inviting. read more

I just called to get information and to schedule appointments for me and my 3 friends in October. We WERE wanting to use this salon as part of a bachelorette celebration. The first lady I spoke with was very nice but then put be on hold to talk to someone else about availability in October. When the second lady came on and I asked her about the availability in October and told her that we were looking at purchasing the deal on Groupon I was very rudely told that they stayed booked on Saturdays and only excepted 2 groupon deals per each Saturday. If this IS your policy then why doesn't it say so on Groupon? And secondly why would you not want to except business regardless of if it's a coupon deal or not???? If you don't want the incontinence of coupons then DON'T PARTICIPATE IN THEM!!! I thought the lady was very rude and didn't show any polite customer service. I deal with customers daily and how she handled the situation was very unprofessional. Why would you not want to work with someone who could possible become a very valuable customer to your business? Also this groupon special was for new clients only, so we would have been bringing 4 NEW clients to your business. AND we were planning to add more services to our spa visit which would have made up for the discounted rate we WOULD have been getting for our massages!! So looks like it's Skin Deep Studios who will be missing out on OUR business!!! Don't worry we won't burden you with our business but will find somewhere else to host our SPECIAL EVENT!!!! read more

I've had the most intimate service Skin Deep provides, which is a Full Brazilian Wax (in addition to manis/pedis). If an intimate service can be provided with complete convenience, comfort and professionalism, it says a lot about the experience you get at Skin Deep. The ladies are kind, professional and knowledgeable. The prices are great, and the range of services comprehensive. Definitely try them out and enjoy! read more

I've utilized this Spa on several occasions and received pretty good service. Today, I went for a 90 minute massage and I had Susan. She never introduced herself. She showed me to the room we were going to use and that was it. I have NEVER gotten a massage that I couldn't wait until it was over with. She spent almost the entire time on my back. I almost got up and said I was done! This was the worst massage I have ever experienced in my life! And, I get massages on a regular basis! This was the first time I have experienced this at Skin Deep. I definitely will not use Susan again! read more