CMA was wonderful with my pico laser treatment for a spot left by an old nose ring years ago…read more Professional, kind, efficient all the way around. Hope to see you all for a treat of a hydra facial or something soon. Thanks again!

I had the best experience here!!! First time getting botox so I was very nervous, but Alyssa was…read moreamazing and my experience was painless. She helped me feel more comfortable and was very educated when I asked questions. 10/10 highly recommend booking with alyssa!

My husband has been a patient here for 4-5 months and has had several procedures done for skin…read morecancer and not ONCE was he seen by the actual doctor. All procedures were performed by assistants. He hasn't been thrilled with the care he has received, but he decided to finish his treatment, rather than change to another practice at this point. He had a 4 pm appointment yesterday and when he arrived, he was told by the receptionist that his doctor had moved to another office, down the hall. This receptionist was rude and nasty and made it seem that he should have known not to come to HER office to bother her. So he went to the new location and told the receptionist there what had just happened. This lady was very nice and apologetic and explained that the doctor had changed offices, the day before, and they were remiss in sending the patients this change of location for their upcoming appointments. So my husband sat down and waited and waited and eventually was led to an exam room where he waited some more. He was there for a full hour and no one even stuck their head in the door to check on him or to apologize for the wait. After an hour, my husband got up, got dressed and walked out of the exam room, past the receptionist, and out the door. No one said one word to him. It was close to a half hour later when he received a phone call from someone in a call center, not even someone who was in the office, and she was calling to reschedule his appointment. She had NO idea that anything had happened or that he had even just been in the office waiting to be seen. She was calling to set up an appointment. My husband then told this whole story and said that he wanted a call from the office manager AND he expected the charge that they made to his credit card for the visit (yes, they charge you BEFORE your visit) to be refunded! He has yet to receive that call from the office manager nor have we received the refund! If we could give NO stars, we would!

My visit to your office on Max Leggit Blvd was a memorable one. Ms. Kaleia was at the front desk…read more She gets an A++++ from me. She was very professional, friendly, smiled and looked me in the eye when she spoke to me. We had a very nice conversation about customer service. I enjoyed speaking to her. She is an asset to your office. -Paula B

I rarely leave negative reviews, but my experience was extremely disappointing…read more I was told that this office had stopped accepting my husband's insurance because the insurance company was slow in paying claims. Concerned about this explanation, I contacted the insurance company directly. According to the representative I spoke with, that was not the case. Being given information that appears to be inaccurate is unacceptable, especially when it involves healthcare and insurance coverage. Instead of receiving clear and honest communication, I was left trying to sort out conflicting information on my own. . The overall experience created unnecessary stress and frustration during a situation that was already difficult to navigate. Patients deserve transparency, professionalism, and accurate information. Unfortunately, that was not my experience here, and I cannot recommend this practice based on how this matter was handled. Just be honest. Dont lie to create confusion with loyal patients in St Augustine!!

The waiting area is a little cozy and gets busy with patients entering and leaving. This needs to…read morebe improved. The single receptionist gets overburdened during busy times. You need two; one on the inbound side and another on the exit side. My visit was for a semi-annual full body check. Quick and efficient.

I don't think I have ever reviewed a doctors office but people need to know when there is a good…read moredoctor. Well, if you're looking for a great dermatology office, you found it at First Coast Dermatology. The office itself was very nice. The waiting room is actually very spacious which was a nice change from the small offices I've seen. Everything always clean and had an updated look. The office staff was quick and efficient. They knew what they were doing, got me checked in quickly, and were pleasant. This is a nice breath of fresh air compared to some snooty office wraps I have had to deal with before. Nothing bugs me more than bad customer service and you will not have to deal with that at first Coast dermatology. I saw Erin, a PA-C, and she was wonderful. Herself and the nurse that was assisting were very quick and efficient. There was no incessant waiting around on my visit which was appreciated. Erin really seemed to care and understood what I was telling her. Also, the staff helped me when some of the prescriptions were too high for me. A quick call back to the office and they found something just as good at a lower cost.

My step dad and I were scheduled to be soon at 9:30 and 9:45 AM. They decided to take me first even…read morethough his appointment was before mine. They told him he had to wait in the room with me because I needed an adult with me since I am a minor. After my appointment was done the took him to his room to be seen then was immediately told that his appointment was canceled and needed to be rescheduled.

Got me in and gave me exactly what was needed. No waiting at all. Always professional and rave…read moreabout this practice to everyone

Horrible experience. Requesting full refund. 70 bucks for a 10 minute visit and it was not the…read moreservice I requested for my son. Then had the nerve to tell me you don't treat his skinny type. So wht have we been wasting our time coming here.

Dr Fee and his staff are wonderful. I first had a mini face, done under local anesthesia, Then…read morebrachioplasty, done under general anesrhesia. He has his own surgery center, right there. I am very pleased with the brachioplasty it has been 3 months and I am so happy I am going sleeveless.

Type of care and quality of care along with office experience. He will say this is one sided, but…read moreI have read other negative reviews and to my surprise I experienced majority that was said. Can't be too one sided when multiple people experience the same. I had to have 2 surgeries by this man and he wanted to do a third! I had a mini neck left and breast augmentation twice and chemical peel once. My first breast surgery had gone well besides my left nipple facing outward. Within 3 months I developed two different complications that needed another surgery. That one was a "botch" job. My nipple was still facing outward along with them completely two different sizes and one was hard and other soft. My neck, instead of having one soft lose skin under my chin now I have two tight bands and the ends of the sutures stick out as a scar. I was told by one of the girls that the chemical peel which was performed 6 months ago would be pretty much healed with in 5 days. Still some Peeling and redness but should be better. I didn't start peeling until the 5 day, bright red, and could barely be recognized by the swelling. Also it was a rushed job due to complication that day with another pt and it took over an hour to get me back into surgery. Then his staff was frazzled. I felt pushed out when I woke up which the first surgery everything went smoother. The chemical was in my eye brows, in the corner of my eyes, under my eye, along my ear, and 1-2 inches into my scalp. Also a big blotch on my neck. I don't think I was properly protected. He wanted to do a third surgery, but I think that would just of been stupid of me! I came to this practice to help build confidence which instead led to misplaced confidence and depression. Please think twice about going to this group for surgery. If there are questions or concerns please email me jwaite1945.yahoo.com

Absolute scam. Will never book with them again. You can tell everything they do is based off sales…read moretactics and they don't actually care about patients, let alone new / inquiring patients.

First time at this Med Spa after seeing multiple Facebook ads for services. Great customer service…read morein person and through text. However you ask for communication they will follow through. I requested text and that's exactly what I received. Very welcoming and informative. With Tyra I felt like I was talking to a friend during my visit. Not pushy to try different things nor do they keep you waiting forever to receive service. Check them out for your self care needs.

I was greeted quickly by the receptionist. I have previous skin cancer so my provider was cautious…read moreand provided preventative removal of concerning spots. Overall, I'm very glad to have found a dermatologist that is thoughtful and thorough here at Dermatology Associates.

Not the best. Very nice location in Ponte Vedra but I just didn't feel drawn to the dermatologist…read more He wasn't mean, the staff wasn't either - I just felt like another number. I now have a new dermatologist.