We got to the office a little early and we're given medical forms to complete. As soon as we…read morecompleted the forms we were called back for our eye exam and eye dilation. In a few minutes we were called back by the PA for the conclusion of our exam. What I'm saying is the operation was very efficient They listened to our concerns and answered all our questions. Just a super experience

I drive over an hour to Culpeper - and sometimes farther to Fredericksburg - but feel it is worth…read moreit. I am always welcomed by personable, organized front desk staff. My wait is minimal. The assistants/technicians who do the bulk of the testing are always friendly and efficient. I have been seeing Dr. Lauren Richards fairly often for conditions relating to aging eyes. She is thorough with tests and exams and takes time to explain eye problems and to discuss concerns. She is very professional, yet warm and caring. I feel my care is in competent hands, and that's a good feeling.

I was looking for a doctor who took time to listen, educated me on my eyes and who offered options…read moreand realistic outcomes. He heard me...not 'listened', but heard!

The wait before treatment and in between exams was a bit long, but everyone I met was capable and…read moreexpeditious once engaged. I was just there to confirm that retina and lens abnormalities noted by a (very good) optometrist were not a major concern. Thankfully, they were not. Dr. Mansouri's reassurance was comforting, and he is a pleasant guy to deal with.

Front desk rude and condescending Wait time OK . Tech OK…read more Easy to get appointment. Doctor matter of fact. Numerous texts in advance about $50 fee if no show. They need to teach customer relations politeness to front desk. Corporate chain feeling . Parking hard today locate office first time. Expect template reply to this.

They stopped taking Blue Cross/Blue Shield Federal Employees. HELLO? Why would you discontinue…read morepatients on one of - if not the - dominant health providers in the biz - esp. with the number of feds in this area? Bad call. Now I need to find a new optometrist.

First time seeing Dr. Lee, easy to make appointment immediately for an impact injury (tennis). Very…read morelittle wait time, everyone was helpful and personable. I felt that I was getting best care possible. Dr Lee found a small pinpoint tear that regular eye doctor was unable to see, repaired it immediately after exam. I drove home, only issue with driving was pupils were still dilated from exam (minor inconvenience). I would recommend Dr Lee to anyone else.

The doctor was competent and agreeable. My complaint was the two hour wait (2 1/2 hr counting…read morechecking) and no "I apologize", and no explanation of why.

I have worn a mini pair of glasses, but they experience of getting the best glasses for your face…read more Depends on the Opticians and Ms.Angie at Access eyes my massaponax is the best I've ever had since wearing glasses at the age of 23. If you're looking for a great place to give you exactly what you need plus the best customer service ever. Please go there. Thank you for taking such great care of all the people that you serve!!!!

Quality experience with this location. A lot larger than it looks the location is nice and…read moreinviting. Quick check in and services rendered near the appointment time. Doctor was nice and thorough in explaining the exam and future considerations for my eye care.

Very good eye dr. Coat without insurance was $180 something out of pocket…read more Went in room he squirted some solution in my eye and had to put in a lens in my right eye like a contact. it was a bandage to cover my eye ball. Before he put the lens in he put some liquid in my eye and had me rest my chin on the chin holder and look into this area where he had a light and I think A bluish color light too and he saw where I had the injury. He wrote a prescription to get some antibiotic drops to help my eye. He gave us an RX card to help with the price when picking up the prescription. He had trouble putting the contact bandage in my eye due to me and my reflexes where going all crazy, I guess I don't like people messing with my eyes. Haha. I told the doc he has a lot of patience for me haha. I said if I was in his shoes I would have knocked me out so I could put it in with out trouble. Haha. But anyways he got the job done and my eye feels a lot better. I had to go back the next day so he could take out the bandage contact lens he put in and it was a $30 outta pocket price. He took it out and put some solution in my eye and asked me to move my eye around and tell him how I felt. Felt all better. And I was good to go. He was a very kind dr. And we had great conversation. Oh and I gotta tell y'all how I injured my eye! I was weed whacking and something flew up and hit me right in the dang eye ball! No I didn't have eye protection on. Stupid on my part. I didn't have anything, so lesson learned after the injury I said I'm going over to Home Depot to purchase some eye glasses for protection. And that's what I did. Now every time I'm working on something in the back yard I have those suckers on protecting my eyes. Had to learn the hard way, but hey lesson learned. Thank u for ur help Doc. :

Two patients in my family had eye exams here, and neither was automatically given their eyeglass…read moreprescription after the appointment. They both left with no prescriptions in hand! We only received the prescriptions after my daughter had to call and request them. When the prescriptions were finally emailed, the PD/pupillary distance was missing from both prescriptions. When I called after my daughter had called to request the PD, I was told the patient had to come back in person and sign something before the PD could be released. This is extremely inconvenient and unnecessary, especially when the patient needs glasses and cannot see clearly. Their glasses were also very expensive, the frame selection for my husband was very limited, and our insurance did not cover the glasses there, so we had to purchase glasses elsewhere. The missing prescription information and PD runaround made that process so much harder than it needed to be. Patients should leave an eye exam with their prescription without having to ask or sign anything, and they should not have to jump through extra hoops just to buy glasses somewhere else. The process felt like a lack of transparency and a barrier to shopping for glasses outside of their office. I would not recommend this office to anyone wo wants a simple, clear, and patient-friendly experience. By the way, I still do not have the PD to any of my husband's or daughter's prescription and probably won't get it. FYI - The FTC (Federal Trade Commission) says patients must receive their eyeglass prescription immediately after the exam, at no extra charge, without having to ask, so they can shop around. The FTC says suspected Eyeglass Rule violations should be reported at ReportFraud.ftc.gov

I was getting an alignment done on my daughter-in-law's car up Warrenton road and my glasses' nose…read morepiece broke while waiting for the car work to finish. I am out here in VA getting to do childcare for my 10 month old grandson from birth so I wasn't relishing the thought of finding/searching for my ugly backup glasses for the remainder of my visit. Fields Family Eye care was the closest optometrist so I went straight there for help. Not only were they THE friendliest business I've had the pleasure to have visited...they put new nose pads on, cleaned the glasses & tightened all the micro-screws too. We visited a bit and there was NO charge. I asked them what they wanted for Christmas and was on my way in just a few short moments. This staff was so wonderfully proactive, beautiful office I can only say that I've already recommended them to my son & his entire family! WOW does NOT even start to say it. THANK YOU SO MUCH!!!

I got caught in a traffic incident on I-95 and ended up arriving just one minute past the 15-minute…read moregrace period. I was on the phone with the staff while pulling into the parking lot and asked if they could still accommodate me. I genuinely hoped for a little flexibility, especially after waiting three months for this appointment. But they refused and were told to reschedule. The next available is 1.5 months out. This was already a rescheduled appointment, since my first appointment had been cancelled when the doctor suddenly became unavailable. Very frustrating experience.