I like the eye doctor I see, but it should not take 1.5 hours to complete a straightforward annual…read moreeye checkup that involves about 10 minutes of contact time and zero complications. the checkin process is excessive and repetitive, even if you use online precheck. everything at this practice is just harder to accomplish than it should be. seriously considering changing just due to that, even though I am happy with Dr. Hayes.

If you value your eyes stay away from this place. I went there having trouble seeing out of my…read moreright eye. Sent to their cornea specialist. She prescribed 2 medicines. 8 days later they still hadnt gotten my medicine authorized. So i went to a better clinic, turned out not only could they not get my medicine called in the medicine would not have solved my problem. Eye consultants of nova are doing a procedure. This place is garbage stay away if you value your sight​

I have never been treated so rudely by any medical establishment in my life! I questioned what they…read morewere asking me to pay and I was told I couldn't because it was disrespectful towards Dr Brock? Not to mention the rude receptionist she mispronounced my name and when I corrected her she said "whatever ". I'm still in disbelief that people in a doctors office would be so unprofessional.

Very good eye dr. Coat without insurance was $180 something out of pocket…read more Went in room he squirted some solution in my eye and had to put in a lens in my right eye like a contact. it was a bandage to cover my eye ball. Before he put the lens in he put some liquid in my eye and had me rest my chin on the chin holder and look into this area where he had a light and I think A bluish color light too and he saw where I had the injury. He wrote a prescription to get some antibiotic drops to help my eye. He gave us an RX card to help with the price when picking up the prescription. He had trouble putting the contact bandage in my eye due to me and my reflexes where going all crazy, I guess I don't like people messing with my eyes. Haha. I told the doc he has a lot of patience for me haha. I said if I was in his shoes I would have knocked me out so I could put it in with out trouble. Haha. But anyways he got the job done and my eye feels a lot better. I had to go back the next day so he could take out the bandage contact lens he put in and it was a $30 outta pocket price. He took it out and put some solution in my eye and asked me to move my eye around and tell him how I felt. Felt all better. And I was good to go. He was a very kind dr. And we had great conversation. Oh and I gotta tell y'all how I injured my eye! I was weed whacking and something flew up and hit me right in the dang eye ball! No I didn't have eye protection on. Stupid on my part. I didn't have anything, so lesson learned after the injury I said I'm going over to Home Depot to purchase some eye glasses for protection. And that's what I did. Now every time I'm working on something in the back yard I have those suckers on protecting my eyes. Had to learn the hard way, but hey lesson learned. Thank u for ur help Doc. :

I have worn a mini pair of glasses, but they experience of getting the best glasses for your face…read more Depends on the Opticians and Ms.Angie at Access eyes my massaponax is the best I've ever had since wearing glasses at the age of 23. If you're looking for a great place to give you exactly what you need plus the best customer service ever. Please go there. Thank you for taking such great care of all the people that you serve!!!!

Quality experience with this location. A lot larger than it looks the location is nice and…read moreinviting. Quick check in and services rendered near the appointment time. Doctor was nice and thorough in explaining the exam and future considerations for my eye care.

I have been with Vista Eye Specialist for about two years and find both Dr Jani and Dr Bradshaw to…read morebe very patient and helpful in explaining what's happening with my eyes. Although they are clearly very busy they always take time to answer my questions and explain things to help me understand, I have never felt rushed by either of them. My experience with the staff has always been professional and very positive as well. Getting an appointment can be a challenge sometimes, but they will get you booked. I would recommend them to others.

It was proven yet again to me how circumspect Dr. Jani is with us patients! When I mentioned I was…read morea research librarian, he advised me to try 1.5 reading glasses for very small print. I saw a pair I liked and tried them but they were not as clear as I need. Then I saw that they were 2.5 magnification At first I thought, oh no, I need stronger! But my husband suggested I try the strength recommended by Dr. Jani, 1.5, so I did. PERFECT!! I just cannot advise you strongly enough to utilize this outstanding doctor for eye surgeries. I am walking around in a daze of happiness -- NO GLASSES after a lifetime of myopia and astigmatism. A dream come true, truly.

We got to the office a little early and we're given medical forms to complete. As soon as we…read morecompleted the forms we were called back for our eye exam and eye dilation. In a few minutes we were called back by the PA for the conclusion of our exam. What I'm saying is the operation was very efficient They listened to our concerns and answered all our questions. Just a super experience

I drive over an hour to Culpeper - and sometimes farther to Fredericksburg - but feel it is worth…read moreit. I am always welcomed by personable, organized front desk staff. My wait is minimal. The assistants/technicians who do the bulk of the testing are always friendly and efficient. I have been seeing Dr. Lauren Richards fairly often for conditions relating to aging eyes. She is thorough with tests and exams and takes time to explain eye problems and to discuss concerns. She is very professional, yet warm and caring. I feel my care is in competent hands, and that's a good feeling.

I was looking for a doctor who took time to listen, educated me on my eyes and who offered options…read moreand realistic outcomes. He heard me...not 'listened', but heard!

The wait before treatment and in between exams was a bit long, but everyone I met was capable and…read moreexpeditious once engaged. I was just there to confirm that retina and lens abnormalities noted by a (very good) optometrist were not a major concern. Thankfully, they were not. Dr. Mansouri's reassurance was comforting, and he is a pleasant guy to deal with.

My 80-year-old mother, who lives solely on Social Security, went to the Retina Group of Washington…read more(under Prism Vision Group) for a routine retina injection. They gave her a top-of-the-line injection that cost over $15,000 -- and never disclosed the price beforehand. No estimate. No financial discussion. No explanation of what her insurance would cover. Just a surprise bill and a "hardship form" handed to me after the fact. When I confronted the office, they claimed she signed a disclosure form. Let's be clear: she was at a retina clinic being treated for an eye disease. Expecting an elderly, visually impaired patient to fully understand a dense billing release without someone walking her through the costs is disgraceful. This is not informed consent -- it's financial ambush. It is absolutely unethical to take advantage of vulnerable seniors this way. Shame on Prism Vision Group and any physician who allows this to happen in their office. If you have elderly parents, demand full cost transparency up front -- or go somewhere else. Seniors deserve better than being treated like billing targets.

I have had an awesome experience with both Drs. Huang and Lee. So thankful for their knowledge and…read moreprofessionalism. The office staff and nurses are also excellent. I have experienced very reasonable wait times. This office offers a very valuable expertise to our area!

Dr. Weiler is rude! He doesn't tell Me anything about my diagnosis, I'm never going back. I'm…read morelooking for a new eye doctor!

Upon receiving an appointment notification for testing at another company (Access Eye) that I did…read morenot make but that was made FOR me (by RIV Fredericksburg location) instead but without my knowledge or consent and without even checking to see if I am available - they just scheduled it. When I called to find out what this was about, in the course of discussion I was just informed that Dr. Jenkins diagnosed me with Cataracts. NEWS FLASH - I DO NOT HAVE CATARACTS!!! Wrong diagnosis. Wrong appointment scheduled. Wrong testing scheduled. In fairness, I was asked if anyone in my family had cataracts which my late Grandmother did but I do not have them. Not at all. This level of confusion and scheduling mistakes are just not acceptable. If you decide to go there.. Best of luck.

Front desk rude and condescending Wait time OK . Tech OK…read more Easy to get appointment. Doctor matter of fact. Numerous texts in advance about $50 fee if no show. They need to teach customer relations politeness to front desk. Corporate chain feeling . Parking hard today locate office first time. Expect template reply to this.

They stopped taking Blue Cross/Blue Shield Federal Employees. HELLO? Why would you discontinue…read morepatients on one of - if not the - dominant health providers in the biz - esp. with the number of feds in this area? Bad call. Now I need to find a new optometrist.