They were very nice and super honest about the issues with my car. I have gone to mechanics over…read morethe past two years for my car pulling right and none of them found the issue with my suspension. They even showed me where the problems are, and were super straight forward and honest about them. I ran into a snowbank from black ice, and they also shared some similar stories, very down to earth.

Not only were they very nice. They were honest about the issues I had with my car when multiple…read moreother shops lied about the work I needed on my hoopty accord 97. I was told I needed repairs that cost more than the car itself if I was to get it in good enough condition to drive it on the highway (issues that didn't exist) and had one mechanic say he wouldn't work on my car because of rust. These guys got it done and they got it done faster than anyone else said they would be able to.. for cheaper. I went back after I tried to get an alignment and was told I needed my ball joint and something else changed and was told I had to wait a week. I called them, brought it the next day and they told me that it wasn't the ball joint found the problem and fixed it and aligned my car that day. great service I highly recommend!

I've been taking my cars to these guys for a few years now and they always do a great job. A bit…read moreoverpriced but who isnt these days.

I was in area for my daughter's graduation and got a flat late on a Friday night. I needed to get…read moreto her graduation Saturday afternoon and thankfully when I got to this location first thing Saturday morning gentleman at desk was so helpful and was able to replace my tire and have me on the road by 9:00am. I honestly would have paid any amount to just get tire so I wouldn't miss graduation but I did compare tire I purchased with other local companies and this was the best price around. Thank you for saving the day.

if it's anyone other than Danilo , don't get your car fixed there . they've left my oil cap loose…read moreafter an oil change , and did the same thing to my sister . when we called to speak to the owner , he denied the accusation and said "sh!t happens "

From the owner: Family owned for 20 years loving what we do in a safe And professional way rooted in our…read morecommunities. Our work is always guaranteed.

New to the area…read more When check engine light came on, I brought it to Felix's, which is up the road, from us and open 7 days a week. They admitted they did not have equipment to work on thermostat for Chevy Cruze. Though, I had a very reasonably priced oil change and I appreciated their being up front, just seems odd, they could not work on a Cruze. Wound up taking car to former mechanic in West Hartford.

Not a good place to take your car. I was charge $96 for nothing. My passenger side front window…read morecouldn't go down and I drop my car off for a diagnostic and possible fixing. After a few hours I got a call from one of the mechanic saying; his exact words " 1. My driver side power window switch was no good, 2. He has to fix the switch first before he can tell if there's going to be another problem ". What? I thought you diagnosed a car as a mechanic and recommend what need to be fix. Long story short it wasn't my driver side power window switch, it was my front passenger side window motor that needed to be replaced. He lie to me. Now! don't get me wrong I believe the owner is a good and honest person, but as you know some employees will always steal. I have attached a pic of what needed to be changed.

It is so hard to find a place where you can bring your car to and not feel like they are trying to…read moreRIP you off. Marc (the manager) is amazing, he tells me what I should do now and what can wait. If you question your mechanic go here. You will not be disappointed. Just ask for Marc.

When I first moved to Springfield, Harry and crew at Springfield Tire came highly recommended to me…read moreby my fiance. He had taken his truck here many a-time for oil changes, and even mechanic-type work. After my car broke down within a few weeks of arriving (I guess cross-country driving can do that to a 10 year old car), I decided Springfield Tire was the best bet. They weren't cheap, but I felt confident that they'd do the best job. They fixed my car, and about $600 later, I was back on the road. They had warned me that the starter was about to go out on my car, but thought I had a few months to save up some cash before repairing. The very next day, the starter died and I was left stranded at a gas station in Chicopee. I called up Harry, asked him if they could get a tow-truck to bring me down to the shop. Not only did a tow truck come, but I never even was asked to pay the driver (I guess Springfield Tire graciously took care of it, since my car was just in the shop a day before). That right there is world-class service, folks. I continued to get my oil changed there dutifully every 3 months ($29.50). When I needed my Massachusetts emissions testing and inspection, of course I went to Springfield Tire. But wouldn't you believe, I needed almost $1000 in repairs to make my car "safe" to drive in MA per the inspection, most of it replacing parts of the front end, getting an alignment, etc. They quoted me about $950 or so, and I called around to verify this was a "fair price". Although Springfield Tire and Auto was not the cheapest, they were right on target in terms of price (unfortunately). I dropped my car off in the morning, and by the late afternoon, everything was fixed. Just last week, I took my car in for it's regular oil change and it took only about 20 minutes! When I went to leave, my car wouldn't start. Even though it was very near closing time, Steve and one of his mechanics stayed to replace the starter that they had replaced in October. They did so FOR FREE because it was still under warranty. I'm so grateful to have a mechanic shop that I can trust with costly and important repairs, who I can count on in an emergency, and who doesn't unfairly gouge their prices or sell you things you don't need. I won't go anywhere else!

They were absolutely incredible repairing all 4 brakes on my husband's 2016 Canyon! We will go…read moreback to them for everything, automotively... Patty is wonderful to deal with, too.

Brought my 2021 Sentra to dealer for recall items. They did full diagnostics on car and gave me a…read morelist of needed repairs (including brakes) that totaled $2,200. I brought the list to Patty at Frank's Auto. Complete list of repairs completed for under $1, 200. Great professional work and service and I SAVED ONE THOUSAND DOLLARS! Thanks Patty!!!

Always the best!!! The staff is so friendly. The mechanics always do a great job! Never have ever…read morehad an issue. Pricing is always fair or the best price for great service. 5 star plus plus!!!

I arrived at 10:45 a.m. this morning for a state inspection at Brad's, which lists its hours as…read moreopen until noon on both its website and on the service door entrance. There was no sign on the door or at the counter about closing early or stopping inspections. I waited about 15 minutes before being told by the inspector that he wasn't doing any more inspections for the day because he was tired after being there since 8 a.m. He said he told the customer before me that he would be his last inspection -- but another customer wouldn't be responsible for telling me that, and he did not. If there's a cutoff time for inspections, it really needs to be clearly posted so people don't waste their time showing up well before closing and being turned away. Very poor customer service. I do wonder whether the owner or manager is aware of this decision to stop inspections early and the impact it has on customers.

Do not recommend. Tyre trak gave me back my car after an oil change and to completely check out the…read morecar and figure out where the leak was coming from. They told me I needed a new radiator but it was "safe" to drive. Fast forward two hours and my car isn't moving in a dangerous intersection of Springfield. Brought it back and got a new radiator but of course no apology for putting a young woman in danger. Fast forward two months I take my car to another mechanic for a separate issue and they diagnose my car with a grocery list of things wrong with it that tyre trak has not mentioned for the past few times I've taken my car there. Save yourself the $$ and go to an honest place. WOULD GIVE 0 STARS

My wife was staying at the MGM hotel for business and found her car to have a flat tire in the…read moreparking garage. AAA flipped the donut on the rim and she took the tire to Tyre Trak for repair. After a short wait, they came into the lobby and explained that there was nothing wrong with her tire. The only thing we could consider is that some kids let the air out of her tires as joke or something. Anyway, service was fast, diagnosis truthful with a very small charge. Thanks!

My friend had her car break down right next to Precision Auto and the owner could not have been…read morenicer. He was so considerate of her being anxious because her car broke down on the way to her doctors appointment, which of course she missed. He had a lot of cars to work on but because she needed her car for a number of appointments he made hers a priority. I highly recommend his shop as he couldn't have been more accommodating for someone he never met. Thanks James! Your new client, Sheila.

The precision auto team did a flawless job with repairing my jeep. With every light popping up on…read moremy dash, would have thought it was ready to just call it there. After the team worked on all the sensors and repair, it genuinely feels like a new car. Could not be any more appreciative of the care and value of services this team provided. If you want a genuine team that cares for you vehicle. I only recommend them.

Rodger and employees are all great and friendly. Job always done right and at the right price :-)read more

Roger and his wife are awesome people although Roger is a little rough around the edges. He really…read morea nice guy prices are very reasonable and very efficient very knowledgeable and I wish him well and his wife can't forget her.