I was recommended to CarMax for selling my 2017 Kia. Fred & Drew at the Chamblee GA location were…read morefriendly, professional and explained every step of the process of selling my vehicle to them. The price offered was more than reasonable and, though I had 7 days to think over the offer, I chose to accept it same day. Within 30 minutes from the time I entered the store, I was out, check in hand. Definitely recommend CarMax for no-hassle car selling and extremely reasonable offers.

We recently sold my much-loved 2012 Prius to this place. What a simple, amazing way to sell a used…read morecar! Easy, online processing, fast scheduling, quick in and out at the store a couple of days later with a check. And they are less than a mile from marta so you can easily get home.

Bought a 2022 Kia Telluride from these guys. Put it up on the rack, did find a couple of small…read moreissues that they rectified immediatly. Ariel handled the transaction. I waited a few months to post a review to make this fair. Honestly, purchasing used cars can be a pain. I expected way more resistance with my offer. I encountered zero resistance. Lots of nice cars to choose from here. My lender was taking a while to push the wire, so they made a backup contract for me so that I could leave and NOT have to wait longer. No shadiness. Just straight forward used car purchase. I would reyurn here for another purchase. Highly reccomend.

VERY DISAPPOINTED. UNSCRUPULOUS PEOPLE. . Bought a Mercedes…read moreSUV from them. Once you drive away, they won't answer your call. I bet, no one goes there more than once. Unbelievably bad service. Left 7 messages. NO CALL BACK. BEWARE....

Service Center - smaller waiting area compared to other dealerships ... they do have a separate…read morequieter room for working. They have a Keurig machine with Starbucks coffee and teas, and some snacks. This particular location doesn't have special promos/loyalty program like Jackson Acura ... they said they do quarterly coupon mailers, and there are may be coupons on their website. Heads-up ... they tag an extra 3% "technology fee" if you pay by credit card, but no fees if you use a debit card ... boo.

Against my better judgment, I tried them again. The car I made an appointment to test drive sold…read morebut they didn't have the courtesy to text or call me. Never again.

Dealer President: A+ General Sales Mgr: A+…read moreFinance Mgr: A+ Choice of vehicle: A+ Value for Trade: A+ Service Mgr: A+ Salesman: D- Note: Referred by Dealer President and a co-worker of mine who had only nicest things to say. Unfortunately this is not our experience. He made highly questionable choices in how to speak to and treat customers and became belligerent and disrespectful. Like a switch that went between "appropriate" and "inappropriate". We look forward to future dealings but we won't be working with him.

I came in for a routine A 1 2 service (oil change, tire rotation, inspection) and was shown only a…read moretotal price at check-in with no clear itemized breakdown visible on the screen. The total was around $600, which immediately seemed high, so I specifically asked whether all services were absolutely necessary. I was told yes, so I signed based on that explanation. After signing, I was informed I had approved a bundled package that included multiple unnecessary additive services that are not part of Honda's required maintenance, described as "recommended for the Atlanta area." When I declined them, I was told they could not be removed and that I would still have to pay in order to retrieve my vehicle. I also felt pressured and spoken to as if I should have known better for questioning the cost. This process involved presenting a total without clear itemization, verbally framing optional services as necessary, and then holding the customer to the full bundled price after the fact. It is not transparent and does not reflect proper informed consent. I will not be returning.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

Absolutely horrible owner. Nut case. Called my mechanic friend who came with me to look at cars and…read moreyelled at him for talking us out of buying anything there.

So I found Cobalt Cars through Facebook market place. The thing that caught my eye is that they had…read morean old school electric car for sale. I am talking old school rare mod car. They were so kind to charge it up for me so I could take a peek. When I got there the lot was rough around the edges, and filled with odds and ends cars at good prices. This dealer specializes in odd and old and their car listing descriptions are amazing. Yea they also have attitude here, but I think they are honest and are more than honest about the stock they have. I ended buying a PT cruiser that needed some work. I was willing to invest in fixing her up because it was in decent shape with very low miles. The people here want to talk cars and will let you know when you ask a stupid question. They have only been super nice to me. I definitely recommend them.

I have been using Jim Ellis Chevy for years for my 2016 Equinox. I brought a 2021 Hyundai Tucson…read moreabout a year ago. I did not like the service department at the place where I brought it. Too much turnaround with people. So I decided to go to Jim Ellis for my service. To say that these are the nicest people is an understatement. There were some issues with my car and they took full responsibility for it. They gave me a loaner and sent me on my way and told me that they would take care of it. They were very professional about everything. I will continue to bring my cars to any of Jim Ellis' shops.

Service department was good, and time was prompt, however they now charge you the 3% credit card…read morecharge for using a credit card to pay for the service they recommend. I paid over $40,000 for the car, over $900 for service work today and well over $1,500 in prior service hours work, yet they still charge customers the credit card fee. Seems greedy to me especially when they know most people will have a large bill.

This place does not live up to the hype. Matter fact, I would venture to say that you should avoid…read morepurchasing vehicles from this place. I purchased a 2008 BMW 335i from them about a week ago. I knew that the car needed a little work, so I purchased an extended warranty through my bank. Thankfully I had the warranty, because three days after purchasing the car the serpentine belt broke, I needed pulleys, a low pressure fuel sensor, and oil filter housing seals. As a buyer, I know that it is my responsibility to have a car checked before purchasing. However, items that should have been taken care of by the dealership were obviously over looked. The tires were worn beyond bald, the car had not passed emissions, and maintenance had not been done. Also, I just had to make a loan payment on the car I traded in because they have yet to send in the check to the bank.... Yea, I am paying on a car that they now own because they haven't paid off the original loan for the trade... All in all, very in happy. *update* After calling the dealership, I will say that they have been willing to help. John, the sales Representative said he would call me back after speaking to the sales manager. Hopefully they can right this situation.

The enthusiastic reviews here and elsewhere are suspicious to me. The people there were nice, but…read morewhen we took the car we were interested in for a pre-purchase inspection there were a number of expensive basic maintenance problems wrong with it. If you find something you like from here be sure to get it checked out by a third party because they are either deliberately unethical about intake or just don't look too closely.

This dealership has taken a big step up with Ben the new manager as he mentioned . Their attention…read moreto detail, customer care, and support throughout the sales process make a real difference. You feel welcomed and respected from start to finish. Highly recommend to trust this location!

Great customer service! Best thing about buying cars from here is FREE OIL CHANGE!!. Not just free…read moreoil change, they will help you maintain the car until it's paid off.

I thought Cadillac is suppose to be luxury. I have dealt with some many issues with the specific…read morebusiness . My wheel bearing keeps going bad after Cadillac already has fixed it three times. Everytime I go to this facility it's always a bad experience. When I first got my vehicle they told me they have to fix a couple things and shouldn't take that long I ended up being there all day from the time it opened to close. Another time I went up there to get my car looked at they told me I didn't have the warranty to get it fixed so I went back up there to get my vehicle and they told me they couldn't locate my vehicle and made me come out of pocket just to get a rental car . I will never again purchase a Cadillac because Jim Ellis company has put a bad taste in my mouth .

The only good part was the sales process. Jason was great…read more Since then I bought the car 8 days ago: - all kinds of sensors started going off, car became very shaky - it's been in the shop 5 of the 7 days I've owned it. - can't get a manager to call me back. Left 4 voicemails for managers. - the replacement car is far less quality than the one I bought. Thanks goodness for the lady from the service shop - she has been nice and helpful. But it's taking too long to fix issues with a brand new car. Very frustrating.