Best Company Ever!! So happy with their flooring and installation of whole house new flooring. Les…read morewas amazing to deal with, work was outstanding quality, closest thing I've seen to perfection. They do it as if it was their own house being done. HIGHLY RECOMMEND!!!! They pay attention to all the details and work very hard to do a spectacular job!!

Best carpet company we have ever used. Amazing customer service and quality. Used them for…read moremultiple jobs over an 8 year span. Great customer relationship building - I can't say enough about how wonderful this company is!

Website said they were open 9:00 to 4:00. We drove 40 minutes to view their products and when we…read moregot to the store (at noon) the door was locked with a sign to call. When we called, we got a recording. At that point, we turned around and headed home. This is no way to run a business!!!

I can't tell you what their service is like because I was turned down for a professional quote. I…read morewas asked when I was available and told them after 5 or weekends and his response was; Unfortunately those times don't work. You may want to try Floor N Decor as they have sales people who work odd hours. Rustin Ridenour I guess asking for different hours was out of the question or 900 sqft flooring replacement wasn't a big enough job.

The people in the store, Connie and Becca as well as Tory helped us decide what flooring met our…read moreneeds. The installation was very professional and done perfectly. Price was competitive. We prefer dealing with locally run businesses. My neighbors were blown away with the finished look and we are totally satisfied.

I am very disappointed with my experience at Scottsdale Flooring America, and recently learned they…read moreare not a BBB accredited business which explains a lot. I paid a premium for carpet with the understanding it was backed by a warranty, and I followed all care requirements, including professional cleaning, every 18 months (with receipts to prove it). When the carpet started rippling within two years, I expected the warranty to be honored. Instead, I was told the warranty was void without proper investigation, and immediately referred to pay out-of-pocket for repairs. Despite multiple attempts to resolve the issue, the service was dismissive, and Todd, the store owner showed little concern for customer satisfaction. I felt ignored and disrespected throughout the process. If you are considering purchasing from this location, I urge you to think twice. They do not stand behind their products or their promises

Cy, Howard, and the entire team were outstanding--knowledgeable, helpful, and easy to work with…read more They offered the best pricing I found in Phoenix for truly high-quality carpet and padding. Jose did a fantastic job with the installation--professional, precise, and efficient. Couldn't have asked for a better experience from start to finish.

I was able to get a piece of carpet 10x 12 ft for a real good price. I should have picked up the…read morepad when he suggested it, now I gotta go back.

We had LVP installed and the whole process was great. Kat in the office checked in often and…read moreexplained the whole process. Carlos was our installer and he did an amazing job. Even finished before the quoted timeframe was up. Worked long hours and made sure everything was to our satisfaction. Pricing was very good and reasonable for what we had done. Highly recommend!

I can't say enough good things about these guys. We had them install ledger (stack stone tile) on a…read morewall in our family room. The highlights: Finished the job in 2 days - demo to completion Incredibly conscientious - literally cleaned our floor on hands and knees both days of the project Professional in every way including great communication from the back office staff These guys are not the cheapest but I believe you get what you pay for - and they are worth every penny.

Met some of the team at Home & Garden Show to discuss what I envisioned for flooring and the…read morepreferred lay-down method. I'm on a concrete slab, they confirmed glue down is preferred and I was immediately interested in the manufactured hardwoods. Andy who manages the Surprise store happened to be at 20th St/Indian School. Very helpful and of course fell in love with materials that were a bit out of my budget. Andy called me, knowing the cost was a concern and found a comparable hardwood and I love them! Two different installation teams came, both were exceptional. Thank you.

Never, ever work with Andy Faile at the Indian School location. The service he provided was…read morehorrendous. He did not send to us or our project manager our kitchen cabinetry layout or pricing (other than a non-itemized total). He did not return phone calls or answer texts. When our cabinets arrived, several were the wrong size and missing components. The entire experience dealing with Andy was a disaster.

There aren't enough stars! My experience with this company has been beyond exceptional. I went…read moreinto their showroom for wood flooring and ended up giving them my entire remodel - all wood flooring, 3 new tiled bathrooms, plumbing, cabinet fronts, and more. They have blown me away with their great communication and attention to detail, as well as top notch workmanship. I have worked with high contractors on other builds and remodels. I can honestly say this is the best experience I have ever had.

This year we remodeled our kitchen through Huds Custom Design Floors in Fountain Hills. Huds…read moreinstalled new cabinets, stone countertops, and a tiled backsplash (we also purchased a new sink, faucet and disposal). Our kitchen is beautiful and functional. The installations were done with precision and care. At the Huds office, we dealt with Mary and Deanna. They kept us informed, answered our many questions and assisted us with design decisions. We highly recommend Huds and give them five stars. - Don & Diane

I love a great deal and I'm so glad I found this shop. I've been fretting over some new toilets for…read morethe past few months now, I know, a sad adult issue, but these toilets really were in a state of dismay. After attempting to trade internal parts out of my existing toilets I found out the manufacturer stopped building that model, they were made with non-standard sizes and I could no longer order a flapper to fit my tanks. My options were replaced the tanks or replace the toilets. So off I went, and let me tell you, making decisions on a toilet is harder than it seems. Will I go two piece, one piece, which has the better flush, least prone to clogging, which is more comfortable, easier to clean, do I spend $200 per toilet or $700 per toilet for the nicer ones, the standard big box stores are open all day every day but the plumbing supply stores are only open mon-frindurimg my work hours so looking at a higher end brand and model isn't possible. Months of back and forth fretting all these decisions and one day I ran into an ad for HIW advertising toilets, AND, they're open on Saturdays. I checked them out, I was able to see and feel the toilets I was considering, and I walked out the door with two of them. First off, their stock is overstock, so be sure to check your product for any blemishes or damages, second, the cost for their products are about half the original retail price. I'm happy because I got the $500 toilets for $300 and I now have two new one piece toilets acquired at a very reasonable cost! I checked out the rest of the store while I was there, they had some nice full length mirrors, a row of tubs, three or four sets of outdoor furniture, an aisle of toilets, sinks, cabinets, flooring and countertops. They offer installation on their flooring and cabinets here and with the prices I found, I'd seriously consider checking them out if I'm planning a kitchen or bathroom renovation. The staff was friendly, welcomed us in as and helped me carry and load the toilets in to my vehicle. I'll 100% be back again the next time I'm in the market for a home improvement product they keep in stock. The prices here are hard to beat! Somehow this shop ended up with two identical listings, so I'm posting it twice...

They don't honor prices that they post online. It's a ploy to get you to come in and buy their…read moreoverpriced cabinets. I can't recommend anyone waste their time.