I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

This place cannot be trusted Please do not take your car…read morehere They are not honest mechanics and take advantage of people and their money which is not good business Shame on you!

Brought the car in for a water-related issue and had a quick and easy experience. The front desk…read moreemployee was so friendly and helpful. They identified the problem and had it fixed in just a few hours, and only charged the initial diagnostic fee for the repair. Would recommend and will return.

Dave is an honest mechanic. Quick quality work. Explained to me thoroughly what was wrong and…read moreshowed me why it needed to be repaired. I'll definitely be back for work that needs to be done on my car.

Dave always does an excellent job for a very reasonable price. He is also very responsive and…read morenormally gets us in within a day or two.

I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

I reserved a U-Haul with Ogden Automotive Center weeks in advance of my move. When reserving, they…read morelet me know that the store would be closed on Saturday but that I could do a fully online truck pickup process. That was fine with me. When I got there, the U-Haul was in the parking lot and Ogden Automotive Center was closed (as expected). However, when I opened the app, it let me know that Ogden Automotive Center had not left any instructions at all on how to pick up the keys to the truck. After contacting U-Haul customer support, they let me know that there was nothing they could do to get me a truck from this location. It was an expensive, hours long process to find a new truck for my move that day. Would not recommend this store to anyone

I had been going here for years. Last night (April 2026) while watching my truck via GPS, I saw…read morethey were driving my truck after hours (10-11pm CST) for their personal use at 32nd & Halsted. When confronted with screenshots, Wayne stated multiple times that it was not him [personally] and he did not care. Never getting my funds or service again. Trash. I encourage you all to use an AirTag or other tracking device to see for yourselves. Be best.

I hate to leave such a poor review because I really like Wayne. I have been a customer 10+ years…read morebut I'll never go back. Last time I got my brake pads replaced. After Driving off my dash lights up like a christmas tree. Check Abs, check brakes, power steering, plus a few others. All these lights came on at the same time. This had NEVER happened before and just so happened to start RIGHT after they did the work. I brought it back immediately. Wayne's guy in the garage proceeds to gaslight me and say these lights have NOTHING to do with the work that they did and that it was a computer issue. Lies. These lights have lit up my dash for months. They come and go. Another mechanic verified that this was the result of poor work when changing my brakes and now it is really expensive to fix. And now that the sensor for my abs is messed up, getting other work done on my car triggers more related sensors. Now tmps is going nuts as well. My car had ZERO computer issues and ZERO abs issues before theh did my brakes this last time. They should be responsible for these repairs! But they proved to be dishonest! If you make a mistake, OWN UP TO IT! I can respect that and have been loyal for years. Wayne is great but the guys in the garage really screwed me this time and tried to make it seem like they didn't. For this I will NEVER patronize them again and don't recommend that anyone else do.

I've come here a number of times and always had a great experience. Orlando and the team are…read morehonest, reliable, fair and quick. Whether my car needs regularly scheduled maintenance or just an oil change, I come here for everything. I appreciate how honest they are, once telling me "you drive so little, you could probably skip the next maintenance alert and wait until you hit a mile threshold." My suggestion on process is: 1) Call ahead and schedule an appointment 2) Leave a few minutes early to find nearby street parking 3) Walk up to the door, which is a bit hidden, and ring the doorbell

I had difficulty with my heat blowing in my Nissan Sentra. I needed a new blower fan. Orlando got…read moreit done in one hour and I was out. On point.

This place is a good local auto repair shop, But felt betrayed when I came in to test My Ac and the…read moremechanic told me I had a bad Compressor and it was going to be $700 for parts and labor. Whole time it was just the battery and the fuse that was worn out.

I initially went for repairs with my parts and received good service. I returned for periodic…read moremaintenance with my parts and realized later that they kept my quality parts and used their generic walmart parts instead. There was also one time were they disconnected a vacuum hose which disabled my cruise control. I'm sure they were expecting me to bring it to them so that they could overcharge me. I will never return nor would I recommend this business. I only gave one star because I had to.

I've tried to get my oil changed here a few times. Usually they are too busy and aren't taking any…read morenew cars or don't have room in their lot to fit another car. Recently I tried again and luckily was able to drop my car off. The staff is nice enough and communicative with next steps. The price for my car (synthetic oil) was on par with other auto shops in the neighborhood. Our car was ready quickly and they called to let me know. Nothing crazy. I'd definitely go here again, as it's close by and walkable for me. I just hope the next time I need an oil change they have the room for my car!

Did you know these folks are driving your cars you have left for service down alleys at speeds…read moreclicked at 40mph? Employees have been recorded driving in the neighborhood using excessive speed. NOTE This locationis very near to schools. Multiple requests by residents of the neighborhood to slow down have been met by increased speed and flipping off. All levels of management have refused to speak to residents who have attempted to meet. District management refuses to address the dangerous situation. It seems the only way to get a response is to ask customers to find a safer, more responsible garage.

I'm going on a road trip soon and needed an oil change ASAP so I called around to inquire prices…read morefor a lexus RX 330. Eric answered the phone, he was very polite and honest. He told me it was kind of busy but if I came in the next hour he could get me for HALF THE PRICE everyone else was asking for. ($30) The shop was clean, cool, and spacious. Thank you Eric for being so professional and hospitable. I'm bringing everyone to your shop!

Came in yesterday because my car was making noise. George put my car on a lift, explained what the…read moreproblem was in detail, made a quick fix and sent me on my way. I would have paid hundreds of dollars for a new part, but he told me that there was no need and refused to charge me for his time. Honest, kind and professional. Suffice it to say, I think I've found my mechanic for life.