2/13/2020 Over the past few days I have spoken with several…read moreRV dealerships in a couple of different cities looking to trade in my RV. Each one I spoke with was helpful and polite..........until I contacted Webb's RV. After filling out a dialogue box early this morning to express interest in a couple of RV's,  I was emails a few hours later by a representative. Typically, dealers have called me on the phone in response to my inquiries in order to introduce themselves and talk a bit about what I am looking to accomplish. Webb's chose to email me, which is perfectly fine, but the emails were short and unprofessional as if perhaps I were inconveniencing them somehow. My questions were met with curt responses and I don't think the person even told who they were. When I'd had enough, I told the person what I thought of the exchange and of course their position was that I was upset because they were trying to get information about my trade, which couldn't be further from the truth. I let them know that they were losing a sale because because of the unprofessional way the correspondence was being handled and that if that I couldn't imagine things being better throughout the deal making process. Of course the response was that it was actually me that was unprofessional, which is moronic because my profession is not buying RV's but selling them is his/hers, and that I have wasted enough of their time. It is very clear that Webb's RV collectively has no concept of friendly customer service. If a business fails so spectacularly at such a simple task as initial interaction with a potential customer, one has to assume that it can only get worse when they have your money. I will never do business with these rude people.

Over the past few days I have spoken with several RV dealerships in a couple of different cities…read morelooking to trade in my RV. Each one I spoke with was helpful and polite..........until I contacted Webb's RV. After filling out a dialogue box early this morning to express interest in a couple of RV's, I was emails a few hours later by a representative. Typically, dealers have called me on the phone in response to my inquiries in order to introduce themselves and talk a bit about what I am looking to accomplish. Webb's chose to email me, which is perfectly fine, but the emails were short and unprofessional as if perhaps I were inconveniencing them somehow. My questions were met with curt responses and I don't think the person even told who they were. When I'd had enough, I told the person what I thought of the exchange and of course their position was that I was upset because they were trying to get information about my trade, which couldn't be further from the truth. I let them know that they were losing a sale because because of the unprofessional way the correspondence was being handled and that if that I couldn't imagine things being better throughout the deal making process. Of course the response was that it was actually me that was unprofessional, which is moronic because my profession is not buying RV's but selling them is his/hers, and that I have wasted enough of their time. It is very clear that Webb's RV collectively has no concept of friendly customer service. If a business fails so spectacularly at such a simple task as initial interaction with a potential customer, one has to assume that it can only get worse when they have your money. I will never do business with these rude people.

If no stars was an option, that's what I'd give. I bought this on 2/28/21 and it's had very little…read moreuse and it's a total piece a crap. It's just sat in my driveway and it's rusted out and the paint is peeling. It's clearly not powder coated, just rattle canned from the factory. Very very disappointed, I bought this trailer brand new. Right off a local dealership. Garbage trailers. Thanks Workhorse... Taking my hard earned money for a garbage product. I'll be posting a negative review in places you can't imagine!

I cannot begin to express how amazing this rv park/outlet is! There are SO many great things, for…read moreexample; nice, spacious pull through and back in sites. There are SO many sites to choose from. We've been here for 3 weeks now and we have not had an rv on either side of us. Even if there was, each side of the site has a great amount of space. Curtis, John, and Lynn were able to help us with installing a new 15k ac unit on the same day as requested. We have a bulldog so things like that are extremely important. They also came to us! We didn't have to worry about packing the rv up and towing it to a repair shop. This will forever be our home when we decide to make our way down to Abilene. Thank you all at big country rv!!!

The only reason I'm giving this company a star is because that's the lowest rating I can give them…read more My husband and I traveled over two hours to come out and shop/hoping we would find the one! We called them and the gentleman said they closed at 4pm. It was a few min after 3pm. So he told us how to get there; the gates were closed/locked and we called them again. No answer...How annoying!!! He knew we were on the way!

I called about our water heater and they came out and fixed it the same day! Explained and showed…read moreus the problems. Very professional and friendly people! Even called the next day to make sure everything was working! Great customer service!! Highly recommend!!

The absolute worst experience ever with these wackjobs. I paid for him to get on the roof and take…read morepics for me. mind you they told me they don't insurance claims and I'm okay with that. The photos were for me only! I also needed a 50 amp cord and I said I could buy one but the assured me they could get me a better one cheaper! This man was on the phone with some woman the entire visit. He made fun of the campground, the people in it and said were poor so he'd "cut" me a deal. He was there for 15 minutes, insulted every person he spoke with. I could go on but here's the facts: * I paid $433.23 for cheapest 25' 50amp cord I've ever seen. * I paid $100 for the roof pics... NEVER gave me a single damn pic I paid for! * They accused myself and all the people in the campground of being under over and wanted our badge numbers and real names! Can't make this stuff up people! Read the scres of the texts!I could go on but it's not worth it! They need HELP of some sort but I promise NO ONE NEEDS their kind of help! Wondering if there really is undercover dealers in the campground and if so, how do they know!! lol

I was having problems with my camper refrigerator so Brandon in Service had me bring it by on…read moreFriday afternoon. As busy as they are, I assumed I would need to leave it and pay a lot in labor hours later. The Service Manager Jeremy had his Techs Ray and Brian go ahead and take a look at it. After checking several things out, they found that there was only a bad electrical connection and so they fixed it and the fridge came right on. Jeremy did not charge me for service and I was on my way. These guys have helped me out in the past and they are true professionals and I will keep doing business with them and always give them a good reference!

my husband and I have been looking for motor home to pull our trailer. William in Stanton has been…read morea big help and explained which model and size would work for what we needed.

They are going to charge 400-500 bucks up front and you will never hear from them again. Tech is…read moreterrible, office response none; absolute trash. Keep looking for another group. Zero stars; had to put 1 to post

Came to us on the way to another job. Fixed our AC quickly, so we could continue our trip. Very…read moregood price.

Horrible Service!!! Brought my Toyota for oil change and…read more tire rotation (I've been doing that for years). I received text that my vehicle was ready. 6/13/25. I picked up 2 hours later and it rode rough. Pulled over and all lug nuts on passenger front were completely loose (tire was wobbly). Young guy said it was an error, that it wasn't ready. That (1) lug nut was stripped. Took back in, 6/14/25, now they're saying all (20) lug nuts swelled up and need replaced.... They quoted almost $600.00 for parts and labor. I drove to 3 different O'Reilly's to buy them myse Heading to Midland next time... Sorry but not sorry....

We bought two Toyota's from this dealership, had tire coverage, took one of the Tundra's in to…read moreclaim tire damage, and they said that I had driven on it flat, which I had not. The sensor was bad evidently. But they wouldn't check the sensor. Next, I was dealing with George A. before and found a red 1794 Tundra I wanted online. Talked with a different salesman, had a test drive, loved it, took it by to have my hubby look at it, and when we got back to the dealership we waited and waited. Suddenly, the truck was sold out from under me, or/and George A. cancelled the sale because I didn't go through him. I don't know about you, but I spend my money with who, and where I want. No business has the right to tell me I have to use a certain salesperson or else. They continue to bother me with phone calls, text messages, and mail from their dealership. I've told them several times, in person, and over the phone I would never walk through their doors again. Yet they persist. I cannot express enough, to buy your Toyota from Midland TX Toyota!!! They are so much better than this.

This RV park is amazing! Highly recommended! The spots are very spacious, the park is…read moreexceptionally clean, has beautiful views, is pet friendly and it's close to anything needed. The owner, Klass, is super friendly and accommodating. We traveled all over and are so happy we found this spot. Love this place! We will definitely be back.

We recently stayed here for about two months for work and it was very pleasant. RV park was always…read morevery quiet, owners are laid back. The young lady working the office is very sweet and willing to help in anyway she can. WiFi worked GREAT for streaming Netflix/Hulu! Only complaints we had was with the laundromat there, but it's not necessarily the rv parks fault, they rent the machines out and we had many problems with the company not fixing the machines, everytime we tried using the laundromat we dealt with (taken money, washer quit before the spin cycle leaving the clothes soaked in water, dryers not working, etc) so we just used the laundromat down the road. One thing that really needs work is the poor entrance way! We even drive two trucks and it was hard on them because the driveway is rough!! I couldn't imagine it in a little car! They REALLY need to fill the holes in because the entrance to the rv park is right off the highway and people will run you over when you are having to slow down to 5mph to turn in and not destroy your vehicle because the rough driveway! Overall a good little quiet RV park! Would give 5 stars but the driveway and laundromat could really use some maintenance!