If you need RV repair, they are the best! Got our air…read moreconditioner working so good. They went out of their way.

this place and DAN the owner is a joke! I'm not sure why he wastes his time with an auto response…read moresystem, he doesn't do follow up anyways. at the end of the day Dan, you are out of your league. Go back to what ever dealership you started at and get a W2 because you cant run a business. stop taking advantage of people. anyone reading this, utilize google or RVfix or youtube, not him. seriously, think of me as a friend or family member telling you dont do it. he is a predator feeding on spring breakers and people staying at Big Bend. And dont get me started on the "side hussle" rental business. Im retired so I have time, I reached out to Camping World, Lazydays, Bishs, BlueCompass, and General, he is BLACKLISTED from all for after the sale service work. email me at imnottotense@live.com for even more stories. most RV people dont exercise but RUN from this guy!!!!!!

We rented a travel trailer from this company for the 2023 chili cookoff that we attend every year…read more This was our first time using American dream vacations out of alpine. Jenn was the one who I had called to reserve it. We had reserved a jayco trailer back in September. We called the company to ensure that we could reserve the jayco Travel trailer unit 6502 and deliver it to our spot. We were told yes and to also reserve it online. We did. We were unable to make our deposit online due to an issue with the people who process the cards. We were unaware of this. Jenn told us she would process the deposit of $200 for us and process payments weekley with the balance due 3 days before departure date. She never processed it. I reached out to Jenn a few times about the payment process because I was not seeing any payments come out of my account. 3 days before we're supposed to make a 10 hour road trip, I'm worried I don't have a trailer because jenn is unresponsive. I finally get ahold of someone at the office. Dan. He assures us that we do have a camper reserved. I then proceed to tell him that we also were paying to have it delivered. He was unaware. Dan then proceeded to tell me that the trailer we reserved isn't the trailer we will be receiving. That someone else also booked the Jayco Unit 6502. So now we have no clue what trailer we will be receiving once we get there. Finally we hear from Jenn regarding the payments that she has not processed. So now instead of making payments we pay $1,768 upfront. Not what we agreed on. As jenn and Dan are setting up our camper at our site we get a call from a friend that was helping them saying yalls camper still has all the sewage in it so they have to go take it to dump it. Jenn apparently thought it was funny that not only our camper we paid for still has bowel movements in there but also smells god awful. We get to the camper it stinks, clearly hasn't been cleaned because there is a wad of gum stuck on the bed side table. So not only do they charge you a cleaning fee, but they also aren't delivering clean trailers, nor the camper you actually reserved. My spouse has cancer so comfort was extremely important to us. That's why we reserved the jayco. The trailer we got was not comfortable, dirty and junky. The tv constantly went out. I will never rent from this company again. It was nothing but a hassle.