Excellent troubleshooting and work on a recent repair. I found the staff to be honest , helpful,…read morefriendly and the turn around time was great. I highly recommend their services.

BUYER BEWARE ! A coworker asked me to pick up an AC unit…read morefor him in Odessa, Texas. We are working and staying in Monahans Texas about an hour away. I came to pick it up and had to wait over an hour for the RV tech to get to the storage building. He purchase a new AC non ducted unit, without a box but was assured it was new never installed. It was preciously installed , the gasket was already shrank down from being installed, and one of the four roof bolts were broken off inside, making it impossible to properly secure to the roof, preventing leaks. They also give him a AC unit that was Ducted when he specifically ordered non . When Jesse and my husband went to install the AC unit and discovered it was incorrect, Jesse contacted the company and was told he could return it first thing the next morning and they switch it out. I brought the unit back first thing in the morning and the RV tech, Jeff knew nothing about this return coming in and the representative Michelle will not answer Jesse's nor my phone calls. Attached will be the text exchanged between myself, Jesse and her. Needless to say, we are very unhappy with this company and would encourage anyone not to do business with them. UPDATE After a two wait, Jeff Found a correct unit and switch it out. Still no box but the correct unit . Save yourself a lot of trouble and go somewhere else.

Though they do have limited items..but good customer service plus They had the heated water hose I…read moreneeded at a normal price $150 like camping world, unlike some other places in Odessa that had them marked up severely.. I mean $390!! Outrageous!! Was so glad to find Webbs Rv had them..

2/13/2020 Over the past few days I have spoken with several…read moreRV dealerships in a couple of different cities looking to trade in my RV. Each one I spoke with was helpful and polite..........until I contacted Webb's RV. After filling out a dialogue box early this morning to express interest in a couple of RV's,  I was emails a few hours later by a representative. Typically, dealers have called me on the phone in response to my inquiries in order to introduce themselves and talk a bit about what I am looking to accomplish. Webb's chose to email me, which is perfectly fine, but the emails were short and unprofessional as if perhaps I were inconveniencing them somehow. My questions were met with curt responses and I don't think the person even told who they were. When I'd had enough, I told the person what I thought of the exchange and of course their position was that I was upset because they were trying to get information about my trade, which couldn't be further from the truth. I let them know that they were losing a sale because because of the unprofessional way the correspondence was being handled and that if that I couldn't imagine things being better throughout the deal making process. Of course the response was that it was actually me that was unprofessional, which is moronic because my profession is not buying RV's but selling them is his/hers, and that I have wasted enough of their time. It is very clear that Webb's RV collectively has no concept of friendly customer service. If a business fails so spectacularly at such a simple task as initial interaction with a potential customer, one has to assume that it can only get worse when they have your money. I will never do business with these rude people.

Excellent Knowledge about Trailer Parts. I struggled to find…read morea trunnion rubber bushing for a belly dump and they helped me find it. The fact is that many of the stores might have the part but they probably don't know it works for a Belly dump fifth wheel. Mr Robert very professional he knew about it and found the part for me very quickly. If you have a trailer call them

From the owner: Semi Trailer Parts- Service-Repairsread more

We just moved in and the office staff is very helpful. We choose this spot near my husband work and…read moreit has plenty of space for parking two or more vehicles.

We got so lucky to find this spot! Unbeknownst to us, many parks in this area will only rent a…read morespace for long term quests. From a business standpoint, that makes absolute zero sense. Why turn away $$$ ? During our travels, we stayed here twice! Once on the way to Quinlan and again on our way back to Northern California. The managers of this park are awesome people! During our short stays we were able to chat with them so much and learn about the area and them! Awesome family and park. I enjoyed their shower rooms and like their laundry room & lounge area. Thanks guys for your hospitality! See you again someday!

I stopped here for 1 night on my way through Texas. I was…read moreable to call when I was 5 minutes away and they placed me in a spot. The staff was very courteous and professional. The park overall is ok. There were many tenants there that had things in their lots like workout benches, junk and furniture. There was a business across the street on the back of the park that had a high pitch beep that went all day and night, I could hear it while in my trailer with the doors and windows shut. Nothing agains the park. but there were tenants there with political flags and confederate flags that I found offensive. Overall it was a nice park, due to COVID I didn't get to see any of the amenities besides the dog park. area which was very small but nice. there was one. I would. stay here again on my way through town.

We were leary of coming due to reviews. They must have improved a lot! It is very friendly, very…read moreclean, pool is very nice. Sites are all pull through and adequately spaced. We have ATT and 2 bars of service, 3 outside. The worse thing I can say is... people pick up after your dog in the dog park please! We had the breaker flip a couple of times. Called the office and maintenance was here in 15 mins to check and fix. No problem since. We are actually still here (7 day stay) so will update at the end.

The workers don't want to help and nor can they help. You ask a question and they just stare at…read moreyou. The gentleman getting his truck serviced said "what your charging me for a full service and your not going to be able to give me full service???" WOW!!! Don't go here!!

Great service and suitable price. Trusted truck shopread more

I just purchased my second Big Tex trailer. Not only are they great trailers but they hold there…read morevalue. I used my first trailer about a year and a half and sold it for $100 less than my purchase price. There trailers are solid and reliable just as there staff is. There like family and treat you as a family member. I highly recommend Big Tex Trailers out of Odessa, TX. I assure you that you will not be disappointed in your decision. Great people, Great trailers and a first place management team to take care of your needs. David Carrell

My husband went in to get parts and was the ONLY customer in the store. After standing there for 10…read moremins while the guys bs about their weekend plans, someone finally asked what he needed. He gave them the list. The guy gave it to the warehouse guy and he was gone for 30 mins. Comes back and not one part was right. They get him straight and the warehouse guy is gone for another 30 mins. Another customer came in so hubs had to stand there and wait on them to finish with this guy instead of checking my husband out who has been there for an hour and ten mins at this point. So an hour and twenty mins is what he was there for total and was the only customer for over an hour! That is ridiculous! Utter nonsense!! Big Tex fix your issues! This is why people go out of town for parts!