I have used Danny's once in the past, which is the reason why I chose to go to them a second time…read more. which was a mistake. I had a minor repair that needed to be done on my car, so minor that the estimated cost was going to be around $380. Very simple, easy fix as it was just a 3rd brake light. The man that gave me the estimate said it would be a two week wait to get in. no worries. I called after the two weeks and they said "I don't know who told you that but it's a 3-4 week wait", still no problem with that either, they also said since there was a wait that they would order the part and have it ready by the time they were ready for my car. They called me the following week that they were ready for my car, the same day I had been signed up for updates on my car through text. From the day I dropped my car off I had immediately gotten texts saying my car was "in process" not that it hadn't been started yet, to me it was not shocking just because it was such a small repair. After a week of getting the same text updates, I started to worry. I began to call, the receptionist was no help. Never got a call back from anyone and she said they tell everyone that it is a 4-6 week repair. I eventually showed up to the shop and one of the guys said he was going to "check on" my car and came back saying maybe they were going to have to order more parts which I knew was a lie and also told me I might get charged for anything they'd already done. I told him that I had been paying $100 a day on a rental and I'd rather have my car back if they haven't even started it. He told me to come back at 2 to talk to the boss. A little bit before 2, I got a call from I'm assuming the "boss" and he told me I could pick my car up. I asked for the amount I needed to pay to get it out and he said "nothing". I knew nothing had been done, hence why they couldn't charge. When I picked up my keys from the "boss", I was polite and said "thank you" which in response I got a sly "you're welcome". A week after picking up my car, I was still receiving "updates" on my car. Terrible experience as a returning customer.

My MIL dropped her suv off on 12/2/24. She was told her car would be ready in three weeks. At three…read moreweeks, she called and they told her they needed to order some brackets for her bumper.. was told that her SUV would be ready in a week and a half. She received a text saying that her car would be ready the next day.. I called the next day to make sure her car was ready. It was not ready.. I was told by a very rude woman that the entire company had gone out of town for a funeral. I was informed that her car would not be ready until at least Monday.. I called Monday and I was told the car would be ready on Tuesday.. They called her Monday afternoon (1/13/25) they told her that her SUV was ready. It took six weeks for these people to replace a bumper. No one called or sent Text or anything to update us on the progress or anything. We made all the phone calls to find out the information we needed to know.. we also find it interesting that they did not say her car was ready until the insurance company sent them the check. Save yourself a lot of grief and just go somewhere else . (I believe her bumper does not look right and that the color is off) she's so happy to have a vehicle again. She does not want to return it to get it worked on anymore..