Rating based on birthday party - have had my daughter's birthday here the last two years and it's been such a breeze. Kat is amazing and makes sure everything is ready for your special day. I barely had to do anything. They even had candles and a lighter. Thanks, Kat and your team! read more

LOCATION: Located in Manassas Mall, closest to IHOP or Home sign. WAIVERS: Go online ahead of time to spare yourself the trouble of doing it onsite. LOCKERS: For shoes or valuables are an extra fee if you don't have someone to watch everything. GRIP Billy Beez socks are required and is in addition to entrance fee. Unlike some play centers where you pay for a 90 minute time slot, this is ALL DAY PLAY. Facility was clean and visually appealing to little people. As the temperature today was the highest in the week, this was a better option. MILITARY DISCOUNT is available. Staff were friendly and helpful. The kids had a blast! read more

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Good thing is it's not crowded but I feel that's because the price is ridiculous. I understand paying for your child but not for every adult that doesn't participate. Probably won't be back because nothing else comes with the prices you pay. read more

This is a great place to visit when you have children varying in ages. I visited with 1.5, 5, and 10 year olds and all of them left giving it two thumbs up. For the youngest, there is a substantial size soft play area with a couple of slides. My littlest one liked the big kid multi level climbing area more than the toddler one. The older kids loved the different slides and the mini arcade. We also liked the trampolines, although the one person rule means there's often a wait. The little town area is a cool idea but they definitely need more toys and toys in working order. They had the pizza and said it was pretty good. There is plenty of parking at the mall. For $19 all day, I felt the value was good too. read more

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PLEASE LOOK INTO OTHER OPTIONS FOR PARTIES OR OTHER LOCATIONS We have been to multiple BB locations and the kids have always had a blast. However, the Manassas Virginia location has consistently disappointed in almost every way. There is almost never anyone in the food area and you have to walk around to find anyone to help. There is frequently only one person at the front desk so the check in time can be excruciating with dozens of people spilling out into the mall. Most recently we scheduled a birthday party for two months from now and when circumstances changed, they have indicated they are unable to cancel reservations or provide a refund under any circumstances. It is entirely unreasonable that any business cannot allow cancellations and provide refunds for functions two months out. read more

Place is great and kids had a blast, but the service is terrible and staff is not attentive at all.

prices are reasonable, love that they have many fun activities for younger and older kids! Would 110% recommend :)

Visiting family in Virginia. Grandchildren had a fantastic time exploring, running around, climbing, sliding and playing in the kitchen.

This place is ran by little kids who are very disrespectful and do not fulfill the duties of what is paid for by a customer. I had a birthday party there for my niece and we paid for a hostess and we seen no one the entire time. I was the host of the party. The lady that came in she made it very clear that she didn't want to be at work and it was voiced in front of my guest. Then she thought she was doing us a favor by giving us goodie bags even though we paid for them...lol. This place is a joke! They cleaned up and swept the trash in front of our room and left it there then proceeded to say that..."that's how we clean up". Wow I will never go here ever again nor will i tell anyone about this place. Horrible! The staff were all on there phone...I walked up behind one of the staff while they were on instagram and I just sat there for 10 minutes! read more

Don't listen to the haters. This place is awesome. Took my two kids (8,4) and they loved it. So much to do here for them. One of the few places you can go and actually let your kids run around while you sit and do nothing. Can't wait to come back! read more

Billy Beez - Kids Activities Near Me - Manassas, Virginia

Wow what an awesome spot for play! Took twin 1 year olds during heat wave had an amazing time. Workers were little sneaky with trying to over charge so just check each item they ring up carefully. Prices are fair and 100% a full day of fun from 6 months-12 years old I would say! read more

Great place for kids to play while you work. Kids are kept in business while you're there with door monitoring.

This place is awful in terms of business practice. I checked their website this morning and it says that it opens at 10. I packed up the grandchildren since it's a school holiday and headed to Manassas. When we arrived at 10, it was all dark. I tried to call but nobody picked up. I checked the website again and the status changed to closed. What the heck! I talked to the other parents waiting and they also expected the place to open at 10. When you can't honor your business hours, you don't deserve to be in business. read more

Muy mal servicio, estuve un domingo ahí pero para comenzar ni pude pagar porque andaba un billete de 100$ y me Dijeron que para aceptarlo tenía que gastar más de 60$ y solo andaba con mis dos niños entonces me fui a acambiar porque mis niños de verdad les gusta pero entonces la cajera que estaba como Me vio llegar denuevo no me quiso ir a atender esperé más de 30 minutos y pasaba de frente y no fue a atender hasta la otra compañera le habló que la Necesitaba pero igual no llegò a atender, deberían de poner gente eficiente y con buen servicio al clientes ya que es con personas con las que van a trabajar... deberían de hacer mas énfasis en las clases de empleados que contratan pues de los clientes depende el Crecimiento de todo negocio read more

Went here today with my 2 year old son 5 minutes after they opened! This place was disgusting. Hair, dirt, and all sorts of nasty stuff everywhere. It looked like they haven't cleaned the place in a year. These pictures don't even do justice. If you don't want your kid to get sick do not come here. read more

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Best playground we been to. Lots of entertaining things for kids to do. Not a lot of seating for parents to rest, so be prepared to move around and actually play with the kiddos read more

Very surprised by how big this place was! This is by far the best kids play place we have been to. It was very nice and clean. It is $19 per child but we were there for 3 hours and the kids were never bored. We will be back! read more

Un Sunday the 20th i held i party at this place had the worst experience ever. Employees are rude and the manager doesn't hold her employees accountable. She said she would refund us for the inconvenience and to please write her an email with what happened. She never replied to the email I have called the place many times they always tell me she is busy. I feel like my guess and family where mistreated here. They are racist and rude Not kid friendly DONT GO OR BOOK ANY PARTIES AT THIS PLACE. SAVE YOUR SELF A PICE OF MIND ON A SPECIAL DAY. Because ours was ruined by this place!!!! I give it a negative 100% DONT GO!!!! read more

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We were the first ones in on Monday, August 28, 2023. The place was filthy. The floors had garbage on them, old water bottles left in the play areas & the bathrooms were dirty. None of the rooms with toys were picked up, so probably not sanitized. The chairs were still stacked up around the tables. For a place for young children it was disgusting. I can't even image what the kitchen was like. I would never order food here. read more

we came here to celebrate my son's birthday! as soon as we walked in it STUNK like a pissy/dirty wash cloth smell (maybe the cloth they clean the tables with idk) so that was a immediate turn off. but nevertheless we (son) still had a good time running around playing! the trampoline was my fav part lol! unfortunately the cafe they have was closed which we came hours prior to close so that was annoying bc when i askd if we can go get a outside snack and drink and bring it back the employee said no. IF YOU DNT WANT PPL BRINGING IN OUTSIDE FOOD THEN KEEP YOUR KITCHEN OPEN. lets be real when playing youre gonna get thirsty and hungry. the energy to me also gave unsanitary and my son got sick after out the blue after process of elimination we believe it was from this place. would we go back again...hmmm kinda doubt it bc theres cleaner better smelling establishments that also keep their kitchen open until close. read more

I would give this place a MASSIVE ZERO! It's practically jail! You are not allowed to bring outside food or drinks and there is never an attendant at the food area so prepare to dehydrate and starve! You have to give them all of your information as soon as you step in. They call it a "waiver" I call it a way to get customers information. Completely disorganized and chaotic! There's no where to put your belongings and hardly anywhere to sit! Parents pay to just sit there! What a waste! The bathroom and equipment looks beyond dirty yet they charge almost $20 a person! Ridiculous! Save your money and go somewhere else! read more

Amazing! I'm a stickler for clean and neat places. There are hand sanitizers just about everywhere, different things to do, kid friendly, spacious.. yes this is perfect. I needed to take my son somewhere fun, that's not at the playground mall - where germs are infested (yes, I'm that Mom).. saw lots people who suggested this place and it's fairly new. I took my son for a mommy and son play day. He loved it! - the balls area is where he struck first. He didn't want to leave after 15 mins. I got him to go around in the slide tunnel area maze for a good 10 mins, another 5 mins on the trampoline. Then into the baby zone for 5-7 mins, back to the ball area for another 5-10. This place is good to tire them out. Cons: - it's pricey per kid! But for my son's happiness, fine, I took it. We went early in the morning, left about an hour. We came back in the evening and made use of our paid entrance! - cost money for trampoline, just make it for free please! We will be back... someday! read more

I'd rate 0 stars if it was possible. I'm going to start off with how unorganized this place is when it comes to party room to celebrate a birthday. SAVE YOUR MONEY. We had a birthday party scheduled on a weekend we were told to get there a little early to check in and do our final payment before our room time started. We did as we were told and got there early. Our party room was booked for 5:45pm - 7:45pm we arrived to start check in around 5pm-5:15pm. There was a huge line going through the mall went to ask if that was the line for parties or just a regular check in line. They told us to wait at the computer all the way to the left because that was the party check in for anyone that is in your party to go to the LEFT CORNER COMPUTER. We waited and waited. Nobody came up to help in the "Party line" till 5:40pm to start the process - mind you were already supposed to be in our party room AT 5:45PM to get our full two hours. We did not get into our party room till 6:10pm. I spoke to one of the ladies in the front who I believe is the "Party Coordinator" to talk about how we were waiting in the "party line" for about 35-40 minutes for somebody to actually come up and help with our check in process and we lost time for our party room because of it I asked if we'd get the party room time extended all she did was look at me and said "we close at 8pm" with attitude and no apologies what so ever about having us wait so long and they had it cut into our party room time. You can tell she just didn't care about it at all. I mean at least apologize for the inconvenience, but no nothing she just didn't care. There was no point arriving SO early for nobody to help us and just made us wait while the other person checking in people in the regular line just watched us wait for 35-40 minutes knowing we were waiting to get checked in for our party room. As people for our party came to get checked in for the party they were waiting 15 minutes or more just to get checked in because AGAIN nobody was at the party check in line and this happened WITH EVERY ONE OF OUR GUEST FOR THE BIRTHDAY PARTY. Just waiting. I had to ask multiple people to try to get someone to get to the front to help my guest in the party line because that also had them miss the time in the party room and play time for the kids that we paid for. Instead our guest just spent most of the time waiting for someone to show up at the "party line" to get checked in. This is the most unorganized place to have a party, so save your money and go somewhere else. Some where they will actually take care of you and be organized. This was so disappointing and frustrating just knowing they didn't care at all and how they really have party rooms when they can't get it together to have things run smoothly. If you can't have things organized well enough for a party to go well for us that pay for it don't offer party rooms. If you can't handle how busy it gets and don't have enough people don't offer party rooms to just have people pay for crap service. So at the end of all this just book your parties somewhere else trust me don't waste your money here for a party room. read more

Ummmm, just ok. Nothing to really write home about, so I decided that I would write yelp instead. I have this indoor playground 2 stars, but it's more like 2.5 stars, because it was halfway decent. I will start with the good news, and then move on to where things can improve. Pros: - LARGE, colorful, and engaging play equipment, lots of space to play. - Smaller toddler play area; though the town play area was a disheveled mess. - Concessions with kid favs (chicken tenders, pizza, etc) - Bright and clean Cons: - SUPER slow staff, paying the admission took almost 25 minutes. We only had two families in front of us. I am not sure why it took so long, there are no waivers to sign or any extra steps that one could expect at other indoor playgrounds. - Super stank bathrooms! not necessarily dirty, but maybe a sewage problem or racks on racks of dirty diapers in the trash...which brings me to the next point. - Trash was consistently overflowing or absolutely STUFFED to the point one could not put anything in it. So trash piled up on top or around the trash. Ewwww - Tables were yucky too. My family was there for close to 4 hours and I never saw one person come to wipe down the tables or sweep around the table areas. So be ready for grease stains, rouge French fries, and a cornucopia of germs on or around your table. - EXPENSIVE!! the fee to get in is about $17/1 adult free per paying child. $7 for any extra adults. This price would be reasonable if they had staff periodically cleaning and attending to the patrons to ensure safety and proper use of space/equipment. When you have 12 year old running around full blast with 4 year olds...what could go wrong?! One thing was clear to me, the management was no where in sight, if they were they did not appear managerial. The place seem to run by teenagers, which is not entirely terrible, but it was clear their management lacks organization and executive functioning. I won't be back anytime soon, Scramble is wayyyyyy more enjoyable. read more

Billy Beez - Play area - Kids Activities Near Me - Manassas, Virginia

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AT&T 4G reception is terrible in here, so be prepared to not receive phone calls for a while. Free Wi-Fi helps make up for it though. Great location, inside the Manassas Mall. Some think $15 for all day fun with in-and-out privileges is a bit too expensive but I think its pretty fair especially considering that $15 anywhere else probably wouldn't be adequate to keep your kids sufficiently entertained for hours on end much less the whole day. No outside food, since they have their own snack bar. If you are looking for other options, you can use you in-and-out privilege to eat a snack or meal at another place at the mall or even nearby area. You get a wristband and a Billy Beez card to get back in. Come to think of it...they made us relinquish the wristband when we left...so that doesn't make sense. Best to clarify that before actually doing that. 2nd adult price is for additional adults per kid. So if you have 2 kids, 2 adults pay the lower adult rate. 2 adults and 1 kid, then the second adult pays the higher rate. The Ballistics Area with the air cannons didn't work properly. The tubes that feed the foam balls from the 1st to 2nd floor weren't working so the 2nd floor was pretty useless. Still a lot of fun though. The trampoline area which is supposed to be an additional charge was a free for all though so that made up for it. My son was completely tired out afterwards. Totally worth it! We will be back. read more

I was apart of a party that was treated horribly. The part was let into the establishment 45 minutes late. The food that the host requested was brought out 30 mins late the manager and other staff members expect 3-4 year old to eat their food within 15. Security was called ro ask us to leave. The manager Sasha wouldn't even explain to us what the issue was. She was calling members of our party racial slurs. It was horrible. One of the cleaning staff hit another member of the party. It was awful! I will not be returning. FOR ANY REASON! Just awful. read more

It was ok - Not great for toddlers. They toted a toddler area for younger kids, but didn't monitor or put any limit on what age was allowed in. Lots of older kids (8+) kept coming into the area, they were taking all the blocks from the toddlers and running up the slides, overall making it difficult for the little ones to play safely. Not worth the money for my toddler to be knocked over or scared in the only section that was supposed to be safe for him. We won't be back. read more

Great place for kids but a couple cons. Everything seems to be repetitive. The obstacles are typically the same. Also, i would have loved to see all locations have head room. For a 6 foot parent. Good luck. Its prettty difficult to run around. Finally, no one was at the deli for 30mins and everything i wanted was "out of stock". Also, to have to pay for the trampoline and house area is kinda ridiculous. Should be included in the purchase. Overall. For 3ppl under $30, not too bad. would love to see more variety but its pretty clean for being ran by kids read more

My grandkids LOVE this place. We came ALL the time before the pandemic. However, service is WAY down and I doubt it will stay open. I watched two families just walk away as no one was manning the front desk. They are holed up in the back somewhere and we were yelled at when we searched for someone in the office to help us at the concessions. Check before you come. If this is standard procedure, I do not expect them to stay open. This was spring break, so they should anticipate people coming. We plan to go to the similar activity at Fair Lakes Mall next time. SUCH a disappointment as they LOVE this place, but management of it is awful. I sure would like to come back but am very cautious about doing so---may try one more time‍ Also make sure you check re-entry. There was a sign, but I guess I was oblivious and just remembered what we did before. We ALWAYS left and came back but you can do that any longer. They told us after we paid, so they made an "exception" and let us eat outside the entry door. That was the one thing that I felt positive about. read more

Payed 18 $ for my son and I on Sunday. You can't bring your own food , to bring your own drinks is okay . Also you can take a break walk in the mall , eat and come back in . My 3 year old enjoyed it a lot . read more

Billy Beez - Kids Activities Near Me - Manassas, Virginia

BAD CUSTOMER SERVICES I took my kids there at noon before I bought the ticket, I asked the employee there "how many hours for $17.95 per kid?" She told me all day, and she didn't mention anything like: If i get out of that place I can't go inside again. So I let my kids play there for 30 minutes and take them out, and come back after an hour, but they wouldn't let us come back in. If I know they won't let us re-entry I wouldn't have took my kids there. read more

Went for a visit today. It was $76 for my family of 6. The girls were rude behind the desk. I had to fill out a waiver because of COVID which asked for my driver's license. Totally ridiculous and long. The bathroom had no toilet paper. We told them it needed to be attended to. They were walking around telling people to keep their masks on even though the mall says fully vaccinated people didn't have to wear one. Stop worrying about people wearing masks and keep your facility running without invasions of privacy and keeping the bathroom stocked with toilet paper. Giving 2 stars because my kids had fun but hated wearing their masks. read more

My daughter loves this place but the staff is unbearably lazy. Every time I come hear at night the say we are closing in one hour. Yeah well you're not closed yet useless. Seriously if the had different staff I'd give them 5 stars. read more

I just returned home and am so frustrated with the lack of service. $400. For a birthday party and one very slow getting us in, once in no one greeted us and showed us our party room. I had to ask for the socks then ask about the free shirt, I was told would be given in the room and we never received the shirt. I was told the other kids, did not come due to an illness in the family, were not going to get their socks because they did not come to the party. We never received the free admission for my granddaughter to come back, I had to ask for the gift bags and now I'm told I can drive the 35 min back to get the shirt I asked for. This should have already been in the party room. If I paid for ten pairs of socks and 10 gift bags I should get all 10. Not sure about everyone else but $400. Was a save in this family as that is where my granddaughter wanted her party. I am so very very disappointed with Billy Beez they need to do better. read more

Fun place for the family. Reminds me of Discovery Zone, from when I was a kid, just not as overwhelming. The tunnels are pretty simple, so it's good for the kids. Billy Beez has 3 faults (1) the imagination town area is never organized(2) there are sprinklers in areas accessible to the children(3) the games in the arcade are mostly out of order. Even with the 3 faults the experience the children have balances out the negatives. read more

Billy Beez - Kids Activities Near Me - Manassas, Virginia

I wish I could do 0 stars , the staff there are not kid friendly at all , if they don't want to work might as well stay home and not ruin a kids day. read more

Hands down this has to be the best indoor play for children. BillyBeez may be a bit pricey for entry ($18.95+tax) but the price is worth it when you have numerous attractions under one roof and there is no re-entry fee. Attractions includes several slides, trampolines, ball blaster arena, cafe, toddler soft play area, mini arcades games, basketball hoops, and party rooms. But the thing that struck me the most, was how clean they keep the place. From the restrooms, to the floors, to the countless benches and cafe tables/chairs. The two young men who where on cleaning duty took their jobs very serious, by ensuring trash was never over flowing, sanitizing tables/chairs/benches immediately after guest leave (that was very comforting), constantly picking up balls, toys, trash to ensure the floor were always clear and hand sanitizer stations were full; and doing all of this with urgency and a smile. Now that is very rare these days. I commend the supervisor on duty because this is a testament of her leadership. All of the young kids working here were very welcoming, attentive, professional and worked as a team at the registers. That speaks volume . Therefore, I highly recommend BillyBeez Manassas, VA for their outstanding staff, stellar customer service, & exceptional cleaning crew/standards. read more

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Terrible birthday party experience. I forgot to write this review a year ago. This year as I was planning my little ones birthday party I can"t help but remember the terrible experience I had here. 1. When entering I went to the side table as directed on the phone with the planner stood there for 20 minutes without being acknowledged. I had minor set up to do and was told to come 30 minutes early. 2. once told my assigned party room. upon going into the assigned party room it was filthy and still had the peoples from before shoes and trash on the floor. It took 10 minutes to track someone down to see if someone could take care of this, then i was informed that my party was moved to another room. By this time it was time for me to greet my guest so i had no time to make sure the room was ready. 3. Guest started showing up and they was stuck in the line that was out the door and wrapping around the corner. Since the guy at the table went missing again no one was there to give them bands and let them in. Mind you there's a fee for every 15 minutes the party goes over and the party was suppose to be started 20minutes ago. 4. The party coordinator who was suppose to keep everything on time was no where to be found So I couldn't notify her that my people were stuck outside and the guy with my folder with the bands in it was not at the table. 5. I suffer from anxiety so i normally pay for party room events so it's less stress for me and I can just focus on enjoying my sons birthday. I ended up having a full panic attack and had to go out to the car and cry so I didn't do it in front of my guest. Needless to say if you're looking for a stress free party this is not the place to plan a birthday at. With all the chaos I'm literately terrified for this years birthday party and scarred for life. And apparently I'm not the only one with a bad birthday experience google reviews is plastered with bad birthday reviews. read more

At first, I was excited for my 3 year old twins and 1.5 yr old niece to come here. We are from out of town, and this place seemed great. Prices were a little steep, especially paying extra for other areas to play in. I lost all faith as the high school kids started filling into the space after school hours. They were big kids to be running at full sprints through the toddler area, mazes, slides and open areas. Best part is, none of them seemed to have wrist bands. Just a group of 8-10 high school kids hanging out, running full speed trying to catch each other and nearly hitting my daughters. It got even more fun when they went into the toddler area and started throwing blocks at each other and across the room. My 9 month old and 1.5 year old niece were quickly evacuated. The singular employee never checked anyone's wrist bands, so my advice is to buy the basic package and let your kids go anywhere in the space. I think my kids are the only ones running around with 3 different wrist bands, next to a bunch of other kids in the "extra" areas. Thought it'd be family friendly, but it was not! Avoid it, or have your lawyer on speed dial. Owners may want to re-consider hiring high schoolers who will just let their friends in to terrorize the place. Oh, and all 4 hand sanitizers were empty. 0 stars read more

Terrible experience. We took our two kids here, our almost three year old wouldn't stop crying the moment we paid and entered ... she refused to go on any of the slides. Within 3 minutes of entering we came back out and told the person who took our payment that our daughter wont stop crying because she is scared... we asked for a refund as it was not even 5 minutes since we entered. He said il speak to the manager, manager came and said he wasn't going to give us a refund because we had already entered. Whaaaat? It was hardly THREE MINUTES SINCE WE ENTERED!! He instead gave us free passes to come back before december 31st. I will never come back here. I gave the passes to the family who were about to enter. Disgusting customer service from the supervisor and manager! read more