Cannot say enough about Jim and his staff. Been bringing my car to him since before I started…read moreyelping and if it wasn't for him I don't think my car would now have over 350,000 miles. Greatly appreciate his support although I am sure he's tired of replacing the replacement parts at this point lol

Jim Harvey has worked on several of our vehicles over the years and he has always been reasonable…read moreand knowledgeable about what is wrong with the vehicle. I wouldn't take my vehicle to anyone else yes you have to make an appointment for repairs unless it's something serious then he will fix it the next day. He is a very busy man and he has staff who work with him.

I inquired about getting vehicle worked on just to be told they don't know my motor for my truck…read more I then asked if could fix my exhaust on my car and they don't do that either.

From the owner: We come to you! We are a mobile auto repair & diagnostics outfit that makes everything easy and…read moreconvenient! No more waiting in the repair shop waiting room, sit right in the comfort of your own home while your vehicle is being diagnosed & repaired! We service Hampden County from the CT River to Sturbridge, MA and alsoNorthern CT, Enfield, Somers, Stafford, etc.

Dependable and trustworthy local mechanic who comes to you! I've had multiple issues where I…read morecouldn't drive my car and he's saved the day!

Mike is a very honest mechanic. Hardworking and I'm keeping him as my mechanic now. Mike caught the…read moreright problem with wheel bearings. I could have easily gone off the road had I let my old mechanic work on my car. He explains what hes doing. My car had a rusted bolt and it looked like someone glued it on. He never gave up. Worked until he could loosen it. If your looking for a new mechanic, honest, hardworking Mikes Mechanics Roadside Service is the go to Guy. He is a mobile mechanic. I know once you have had him, you will continue to go to him. Thanks Mike for all you did. Mary Healey

I dropped my car off on a Thursday and was told he couldn't do anything till Monday. That was 38…read moredays ago. Every time i call i get an excuse i will be doing it later today and you will have it tomorrow. Tomorrow has never come. I call and he does not answer or return my calls. I am very frustrated about the whole situation but cannot seem to be getting anywhere. I still do not have the car. I am a senior citizen and have cancer. I have been unable to keep my doctor appointments and have been unable to keep other appointments that i need due to my condition. If he could not do the job he should have told me and i would have gone somewhere else to have it fixed. I have seen several other cars go in for repair and have been repaired and back to their owners. He has done work on my car before and i have never had a problem. He was paid promptly after the repairs. Am i being pushed away from my repairs for being a senior. This situation is totally uncalled for a business owner to do. I would not recommend him to anyone who wants to have their repairs done by him. You may become deceased before you get you automobile back from the repairs he has done.

This is the kind of place your dad warned you about scamming you. Had my car for a week. Had to…read morehound them to get any update. Awful communication. They charged me $1,300. 20 mins after I pick it up, the same problem starts happening but worse. They take it in for another couple days. Claim they changed the spark plugs. Try to charge me another $300. I refuse seeing as they already charged me a ridiculous amount and it was for nothing. It is only a couple months later now. I am having engine issues again. Bring it somewhere else obviously and they tell me that no spark plugs were ever changed. They are definitely the originals. What the hell was I charged $1300 for?? Also I was out of a car for a week and a half. I have a job and a life. The woman that works the desk says she is the owner. Learn how to communicate with your customers, be honest with how long it is going to be and maybe try not lying about the work that was done. I'd love to hear from you and get some money back.

I recently starting going here for oil changes. The last time I went in, they did the oil change…read morebut told me when I was paying that I needed new front brakes and rotors. I did not schedule the job with them. I went elsewhere for a second opinion and guess what? I do not need that work done now. My pads and rotors are ok. I feel so disillusioned with this business. Dishonesty is alive and well, unfortunately. I will be going elsewhere from now on.

They fixed my head gasket there still a leak took them 6 months, later on my car belt fell off…read morebecause my AC compressor fell due to them not putting it in correctly 1,800$ down the drain now I will never take my car back here. Have to put more work into the car because there are missing parts now. Even my power steering had a leak in it after i got it back. They are slow and have horrible communication and charged me for things I didn't even ask them to do. I don't recommend this place even for inspection they were making up stuff to fail me, went to another place and they passed me. They are in debt right now and over charging and messing with cars so they will come back and spend more money

Best in the area I've been using them for over 25 years…read more Never disappointed Great service fair prices

I was waiting for my car to have a light bulb replaced and to check an issue with my gear getting…read morestuck when down shifting. Another customer in the waiting room shared it was her first time in the Sturbridge location and asked what I thought about Sullivan Tire. I expressed that the Sturbridge location provides excellent customer service and that I would highly recommend them. I ended up needing transmission work done and they gave me a name of a place to get my car checked out.

I really enjoy being a customer here. Always feel welcome, Service is amazing and staff is very…read morecourteous and professional. Establishment is clean and inviting

Les is the most honest man...and his worker, John is the best also !…read moreI have been going there for 15 years...will never switch. Les fixed my ac and it has been working great for 4 years now. Was told by a free check up for ac at a different auto shop that it needed $600 worth of work ...Les fixed it for $75 and told me it didn't need the other work. I love Les's auto shop. I figured if I was gonna pay someone $600 I would rather pay Les but he was so honest .

Les knows cars. They are local , awesome,…read moreReasonable Why take your car any where else ?

Very helpful. Promptly assisted with a dead battery problem and replaced it. The battery had to be…read moreordered, but despite me being a walk-in they got it all done within an hour (because of the battery delivery).

Kens automotive is a great place ! My mechanic had recently retired so I was looking for someone…read morewho is reliable and professional. Kens took great care of my infinity. Even went above and beyond in calling the nearest infinity dealer to inquire about the specific details of the oil change mix and additives that my car requires. I was glad that his shop is well versed in many diff makes and models and does not have a "rush it thru" kind of attitude. The service stand and waiting room is so clean and modern you would think you are in a really high end dealership. They were able to assist me with a ride to work after dropping off my car for service also. Very good people working there !