2004 Honda Accord finally blew out the catalytic converter. I towed the car in and they took care of everything and very promptly. Now don't get me wrong, they earn very nice profits, but it was not highway robbery. The young gal running the cash register is super hot as a bonus. ;-) read more

first and foremost, I would like to them for a great job on repairing my muffler issue. They did an excellent job them highly! Unfortunately, the bottom cover wish they had to remove to fix the problem, (In my opinion) was not secured properly and eventually came loose the next day, while driving home from work. I contacted them and they seem very sympathetic at first on the phone, but when I got there, the blame was shifted to (catalytic converter thefts)! i've had this car now for over a year and any kind of dismantling or theft done to it, and I am positive that is NOT the case here. my question is an establishment taking ownership of mistakes. not done intentionally but just a honest mistake! I was definitely disappointed in this, regardless of how long a Business has been established. it is common sense in anything in life that mistakes have and will be made here or there, because we're all not perfect! I have the upmost respect for those who own up to a mistake and take of them care of it, no questions asked! I still highly recommend them for excellent muffler repairs and installing jobs. No hard feelings, but disappointed for not owning up to a possible mistake, because this was not an incident to be blaming on something else! again, the quality done to the muffler was but the outcome due to putting things back together getting the job done , very poor. read more

Fantastic fabrication art here. Back in the early 90's, I first visited Bill's Muffler shop to have an exhaust modification done on my 86 VW GTI. She didn't have working AC, but after the exhaust modification done by B/M, it didn't matter, because the car sounded fantastic. Flash forward to 2026. I brought my 2021 Audi SQ5 in to have fake plastic exhaust tips replaced with a functional OEM look real stainless steel exhaust tips, several hours later, "viola" she now has beautiful functioning dual tips, for a third of the price of an aftermarket system, or and Audi factory option. The owners son took his time to insure the tips were assembled and pipe work was measured and aligned perfectly. If you need exhaust work done on any vehicle, in Killeen, IMO this is the correct and only place to go for satisfactory results!! (5 Stars always) See the before and after photos!!! read more

Bill's Muffler Shop - Before and After Bill's Muffler!!! - Auto Repair Near Me - Killeen, Texas

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Excellent service, great quality mufflers and a great price. As a Military Veteran, I highly recommend this muffler shop for you to get great service all around.! read more

Honest and professional. I went in for what I thought was an exhaust leak. None found, they said. Also no charge for the diagnostics.

Came in for a muffler delete and Alex, Kenny, and Jacob did a great job and you've got a satisfied customer here! Shout out to JT who was at the front desk and got me squared away. By the way I was in and out in around 30 minutes! Highly recommend going to Bills muffler for Everything Exhaust! Great prices and great people. read more

I took my car to get a muffler installed about a year ago. when I got it done and went home I took a look at the weld... let's say it was shitty. My mom the. went on facebook and posted about how bad it was and one of the workers offered to redo it the right way. It came out what you'd expect for the price (was about $120). I'm mainly writing this because I took it back to get a price of pipe welded where I cut it off, and they told me they couldn't do it because "my car was too low" even though one of my friends that had there car done at Bills has a lower car. I wouldn't recommend this place if you want quality. read more

Just got my 392 Scat Pack done at Bill's Muffler. I got the "EX-WIFE" exhaust and it's total winner!!! Just the sound I was looking for and I've been driving around for an hour just to listen to it!! if you have a scat pack 392 and are looking for a unique healthy muscle sound let Bill's muffler hook you up with the number one combination!!! Thanks guys job well done!!! read more

Very friendly and fast service. They offered me options for my replacement muffler. Highly recommend.

Fair, fast, and responsive. I was recommended to this muffler shop within minutes before closing. They told me to come back the next morning, and they took care of me first thing, as promised! They were extremely affordable, and all the employees were great. read more

Got quoted a price over the phone for some catylitic converters. Was going down from 3 on each side to 1 heavy duty on a 97 mustang gt. Stuck to the same price despite some difficulties during the process. Lots of respect for JT and the crew. read more

Bill's Muffler Shop - Heavy Duty Cats - Auto Repair Near Me - Killeen, Texas

Quick and reliable! Great communication and pricing. Would recommend to anyone. We came all the way out from Salado.

Exceptional service and work. I brought my 5.7 hemi Jeep in for a quick quote and they waisted no time getting it up on the lift and walking me through the needed work and price. Once I was ready for them to weld in a new x-pipe I brought the Jeep in and they got it right on the lift and 45min later I was paying and driving off. I was able to look at all the work before they brought it down and honestly I couldn't be happier. Thank you! read more

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If I could give zero I definitely would, I paid half down when I ordered the catalyic converter or my fathers truck, I was told by JT they would call when the parts got in so we can schedule an appointment, it had been 2 weeks without a call so my father and I drop by yesterday and low and behold the parts where in!!! Go figure, thanks for the call, I should have known by that to grab my parts and go anywhere but here, I asked the girl at the counter if she thought it would get done today she said " I don't know" I asked "could you ask someone?" She said "yeah" and just sat there, after 20 minutes of standing there at the counter in complete silence, while JT takes care of several other customers that came in after me, I told my dad we were leaving told the girl to call me if she finds out. She never called. So I get up this morning and call because this place closes up so early and it was only 5:10 when I called last night to get a status update. Of course no surprise JT wasn't in again I asked whoever answered the phone if the knew if they were gonna get to the truck today. Guy said I don't know, we're busy here, I asked if he knew when my parts came in he stated again I don't know because Nissan is an import it takes longer to get parts for it. last time I checked nisssan is out of smryna Tennessee, sure, so I asked if JT can call me when he gets in and he didn't call, I called 2 and a half hrs later asked to speak to JT, I wish I could have gotten a word in edgewise the rudest man in the world gets on the phone and proceeds to yell at me, about the fact they are busy and he just got back from the cardiologistic and how I was calling and distrurbing his employees and whatever else he said I went deaf and heard in my head I got your money and your truck, deal with it, now you're on my time!!! My problems are more important then anything that's going on in anyone else's lives. I called them again around 2:30pm to see if the truck was ready, the girl that answered the phone said she would call me when they are finishing up so I can be there when it got done. At 4:40pm I start driving over there because my dad needed his truck back and no one had called!!! I waited Up there for them to finish even though it was after 5, I wasn't leaving without i! I should have read the reviews before choosing this place. Don't worry I won't make that mistake again!!! I've never before Paid to be treated like shit. I would have gone to Dicks on the riverwalk for that at least I expect it from them. read more

When I walked through the doors of the shop the workers were very nice and honest. But the moment I gave the keys was when all hell broke loose. I told them that my car was all wheel drive and they said that it was no problem. They took my car and tried putting it on the lift that's not meant for all wheel drive. So they tried driving the car with the E brake on and burnt my clutch. All I saw was smoke coming out of the wheels and just the smell of burnt clutch and brakes. All they said was sorry and gave my car back. I DO NOT RECOMMEND THIS PLACE. SAVE YOURSELF AND LEARN FROM MY MISTAKE!!! read more

Super happy with the customer service and speedy service, had a flow master 40 series installed on my 03 Denali and sounds great, not too loud but not quiet. I Definitely recommend this place as it was recommended to me. Great job guys!!! read more

Needed to have our muffler rehung and a crack fixed. Contacted a car repair company and they said it be much cheaper to go directly through a muffler company. He recommended Bill's muffler. Repair took 30 minutes and was very reasonable. I would highly recommend this company. They were friendly, honest, fast and inexpensive ! read more

Great job. I came in to get performance exhaust on my 2021 Dodge Ram Lone-star. Knowing nothing about true exhaust and the sound it would make , the fellas at Bill's Muffler gave me a good price and superior service in building a dual exhaust system. They really know what they were doing and took the time to do it right. read more

Don't like leaving a bad review, but when I get told that to do a simple job that should of been fairly inexpensive turns to be more than $600. I might as well of simply bought a whole new exhaust. Tip: do research even if it's a little further. read more

Two days after I got work done by bills muffler my check engine light came on. They do crappy work all they have is the shop and tools that make them look like a professional muffler shop read more

Needed some work done on my tailpipes so that my spare tire could fit after I bought my truck. There price was were reasonable and service was fast. I'm gonna go back with my other vehicle to get some work done. read more

Weld on one of my tailpipes broke 2 days after one year "workmanship" warranty. As soon as soon as I inquired about the warranty. The rudeness began. I was a paying customer. Refused to tell me a ballpark figure to reweld over the phone. 2018 and they have no idea how much what they do costs. Anyway I don't recommend. Go somewhere where they are happy to have your business. The way you handle a complaint is almost as important as the work you do. And you failed on both issue. Thanks for nothing Bills mufflers. read more

Bills is a nice little shop. Took my truck with stock exhuast for a straight pipe and side exit tip. Had it cut and welded up within the hour. Sounded great and they were very friendly. Will be back for custom exhuast on my next truck read more

Don't expect to get a good deal here. Got quoted one price one day and then when I came back few weeks later i got quoted another price. They also told me if I wanted it cheaper to do the work myself lol ok.. that's how you bring customers to your door. read more

If I could give this place one star I would. Bill (I'm assuming since he said he was the owner) was rude to my husband and would not even let him get a word in. I would avoid this place. "I've been doing this for over 40 years" doesn't make you any less of a jerk. read more

Pretty awesome. My parking brake cable had broken due to vibration. Took it to Bill's and was told it'll be about 45 min to an hour. Within 15 minutes they had my truck on the rack. It was fixed within 10 minute and the parking brake cable was no longer rubbing against the drive axle which was making a clicking noise. read more

Bought a used jeep that had previous bad exhaust work done and started rattling. Dropped by and they gave me an excellent estimate and was able to fix it on the spot! True lifesavers read more

the price of the work is insane for the quality of the muffler they advertise called the x wife, They charge 20 dollars a hanger which isn't good quality the Welds broke with 2 weeks on one hanger it's home made. i drove to north Texas to get it fixed they replaced both sides and installed carven with burnt tips for 320.00 when I paid over 400.00 for basically two glass packs installed just hollow and no bending required they used scrap pieces to make the bends And cleaned the edges.. i Wish the business the best but they will no longer see my money or will I send people to them. read more