After purchasing a 2026 F-150 Platinum, I went back to Custom Truck & Wheel to get a retractable…read moretonneau cover, bed mat, and window visors. The manager Charles showed me the options available for my truck, and the owner David is always supportive. When the parts arrived a few days later, technician Justin installed them all professionally and in the allotted time. He demonstrated the operation of the powered tonneau cover, too. Not only that, but clerk Kyra gave me a ride to the HEB BBQ operation down the road for lunch. These guys all work together to give the customer an enjoyable buying experience. As I have said for several years now, they have earned my repeat business.

Have gone here a few times. They've installed my bullbar on my Santa Fe. ANY custom work you need…read more Please come here for a quote. Due to my vehicle not typically meant for a bull guard. They couldn't find the specific product available. But they were able to install one I had found online. Most recently I wanted off-road lights installed on the guard. They did my rally lights along with all the wiring and mounting. Great customer service and very friendly staff

A+++ great parts yes Go killeen!!!…read moreTop review from here. I found what i needed. Keep it up!

Very condescending and rude when they think you're out of earshot. And who charges to get into a…read morejunkyard?

March 2024, fast and easy transaction. Darian helped me changed the battery on my car keys and…read moregarage remote control. Thank you!

I have never had such of a wonderful experience at an auto store. Melissa was hands down the best…read morestore associate I have ever encountered. I have had such huge problems with my car and when my battery decided to go out, I felt like this was it with my car. However, Melissa made the purchase and replacing my battery incredibly easy. She certainly needs to be at the top of this auto parts chain to train others on how to make customers feel that no matter what, they will get your problem solved.

Called the store on I14 and talked to a gentleman named Marcus about a belt for a riding mower…read more With the info I gave him he said let me do some checking and I'll call you back. 5 minutes later he called and said he had a belt. Got there 5 minutes later and he had the belt at the counter. Went above and beyond what I expected. Great service. Good job Marcus

Joe at the West Adams location was AWESOME!! Best customer service I've had in a hot minute. I…read moreappreciate how patient he was and answered all my questions. I am a loyal customer going forward because of him!!

The folks here are very helpful and knowledgeable. I was looking for something out of the ordinary…read moreand they were very helpful

Worst customer service ever! When one store clearly tells me to take the part to them to conduct an…read moreexchange, they clearly wanted me to go to the original store to "return the parts," and when I told the first store this they we're blown away. They said it was in stock and could of completely did an exchange. Guess they're lazy in doing their job for the customer. Oh well! Won't be returning to this store.

Called about a seal and if the part was truly unavailable at the Fort Hood store prior to driving…read moreto Temple, because the website said that at Temple it was in stock. The woman who answered the phone huffed and puffed like it was an inconvenience to answer my questions. Had another question but was hung up before I could ask. Will gladly drive to the Temple store just to not be served by someone like that in Killeen.

There is a mechanic that works in the parking lot. He had me replace parts in my car that were in…read moreworking order. Plus I paid labor. 180 bucks. The mechanic did not fix the problem. He goes inside this location and uses their computer to look up the parts. He flaked on the job and never called back. AAP won't take the parts back because they're used. Nice hustle you got there.

I went here to buy a radiator and radiator anti freeze with my cousin. My Toyoto Camera just gave…read moreme a beautiful smoke show on my way home from work a couple weeks ago. The people at Autozone was nice enough to tell me the had one in stock and also suggested that we buy the antifreeze liquid. All costed me approximately together $260 all together. Not bad. We called around and that is pretty much the standard for those two items. The guy at the register was extremely friend and helpful. We paid and then left the store. There were a couple of other things you can buy that doesnt have to be car parts. They got car accessorites as well like seat covers. Many different colors to choose and styles. Im not a car knowledgable person. But it was a good store and youll have many of their workers help you.

Stop by this morning needing help with my license plate holder since I was pulled over for having a…read morereflective cover. Randy went the extra mile to assist in getting the correct screws required. However we could not find the right fit. I was going to buy a new set but Randy explained to me my screw was stripped and he would not waste money in purchasing a new set. Thank you for his honesty and will definitely return as a customer.

I had an absolutely amazing experience at the Copperas Cove NAPA. I just drove across the country…read morebecause I got stationed here at ft cavasos and I needed help with my car. A gentleman, Charlie, was super kind and helpful in diagnosing my issue, finding the correct part, and even helping making sure the part got put in my car correctly. He was polite to my grandparents over the phone (who were calling around trying to help me) and even gave them faith that I was in good hands. So thank you to NAPA. I think Charlie should be your employee of the month. He's amazing and extremely helpful in this stressful time for me!

I just had some work done very happy with the outcome and the people are great and communicates…read morewell , highly recommend to try this company

Absolutely recommend this business, Kevin is very knowledgeable and experienced in the work he does…read moreand so are the others, thanks for fixing my tonneau cover shocks and flushing my brakes system, I really appreciate it

My license plate light was out, I stopped autozone & was luck enough to speak with Brian, the…read moremanager of the Killeen 10th st store. I received the overall greatest customer service, not only did make sure I had the right bulb, he installed the bulb with the friendliest smile & hospitality. Thank you Brian, for letting me know there's a few good people around

I went to AutoZone because I had an issue with my door jamb switch (door ajar). Brian (store…read moremanager) assisted me with fixing the issue while still providing excellent customer service to other customers at the same time. The issue was fixed and I saved a lot of money by going to AutoZone. I could not have done the work on my own without Brian's help. From now until, this will be the only AutoZone I use. Thank you for all your help.