Today was my second positive encounter at this store. The first time was buying my daughter a…read moredress. The lady helping found her correct size. Today we went back for shoes and even though the shoes were very cute the helpful ladies talked us into going elsewhere to better match the dress. They were beyond helpful and we did find the perfect shoes for the perfect dress we found here. Thank you so much! As someone who is on my own shopping with my daughter it's so nice to get outside help.

I just purchased a few items and the self checkout was the worst part about visiting this store. I…read morewent to check out and without even a hello Alicia or Arisha I couldn't get a clear answer as to what her name was when I asked.. says "what's your email" I said "I don't think I have one set up here" she ROLLS her eyes. Tells me my total, bags my things aggressively and hands my things over, no thank you no bye no nothing. If you're going to have someone checking out customers make sure they're dressed appropriately, she looked like she belonged to a local strip club and also make sure they work on customer service. The basics hi and bye. She was so discustingly attitudey that I'll do my shopping elsewhere

Lots of cool items to buy here. Tried a few items on and was able to make several outfits for under…read more$30. Jewelry included! Will be back again.

My family wishes to express our sincere gratitude to Arturo at TJ Maxx at Commerce Ave, who…read moreassisted us by lifting our mother into our SUV on May 6, 2026. Our mother, who has dementia, was feeling weak at that time. We were preparing to depart but encountered difficulty in safely placing her inside the vehicle. I returned to TJ Maxx to seek assistance, and Arturo promptly responded, offering his help without any hesitation. We extend our heartfelt thanks to Arturo and pray that God blesses him abundantly for his kind-heartedness. We hope that more individuals like Arturo grace this world.

5 stars for Giovanni. Excellent customer service, super helpful and friendly demeanor. If the…read moremanager of this location is reading this, please give him praise and a raise!

Was told this cool store has closed Now selling on…read moreVanderbilt Cir. May be true because no one answers their phone.‍

I had been wanting to visit for a while and finally had the chance. It did not disappoint. They had…read morea good selection of items. Got a couple of items for a good price, which made my heart so happy, so many thrift stores up charge so much. The staff were so nice and so helpful. She made my shopping experience so much better by just being nice. Some areas were a little tight to navigate, but not that big of a concern. I'll definitely be back!!

Called for a series of three days different times one at 12 noon one at 4:30 and one at 6:05 PM…read moretheir automated answering service where you have to press the button which we know is just time wasted going to shoes department would like to find out the process of Returning a pair of shoes that were purchased online as a gift and was the wrong size. Nobody answers I tried three or four other departments, and never picked up. Please fix the process.

Personally I would expect a better quality product from Macy's which means the backstage is their…read moreclearance items and the prices aren't all that low and the quality of their products seems to have gone way down so I would not refer a friend to shop there backstage or the front of the store

If I could give zero stars I would. Some of the staff here are so rude. When one of the only…read moreemployees who have ever been nice to me gets reprimanded in front of you, you know there is a problem. The only reason I have ever don't business with them is because of my insurance. They make me never want to file a claim to help with my lymphedema ever again. Like I rather be in pain than deal with them again.

A very professional staff helped me will my health are needs I highly recommend this place for…read morefuture patients of this place!

I feel very torn, because I had a wonderful experience with the representative last night at the…read moreregister (Edith) and the representative who measured me for the correct size bra (I don't remember her name). However, these representatives are 5 stars all the way! Today, I had a good experience with Edith again! The experience was good, until I reached the representative at the register. A totally different person, who was rude and not helpful! I explained to her that I had two rewards yesterday, and I only used one of them, so I should still have one left. She sort of snapped at me and told me that it might have expired. Additionally, she gave me the wrong # to contact when I asked for customer service. She gave me the credit card line (1-800-888-4163), when I needed Lane Bryant's customer service (1-866-681-1746). That sent me on a whole different rabbit hole experience! Online it listed: (1-866-886-4731). The supervisor claimed she couldn't hear me. I had to call about six different times to several different phone numbers before arriving at the correct place, which ended up being a total waste of time! The representatives on the phone were not helpful either. It is a shame that the negative experience really outweighed the positive.

This was the best bra shopping experience I have ever had and that is thanks to Lane Bryant and my…read moresales associate at the store Ms. Edith! I did not know Lane Bryant actually measures and assisted me with finding these two bras that are so comfortable. Not to mention the fact that these bras make me feel like a woman and a little extra sexy. Ms. Edith was such a delight and so welcoming. She instantly greeted me and asked if she could assist me in finding anything. She went straight to work in finding these two bras and they worked perfectly. I was in and out in less than 30 minutes (after looking around at other clothes). The store is clean & super organized. There is plenty of free and safe parking and the location is easy to find across from the mall.