I was scared to go cause of the reviews but omg it was greatt!! :D i got 22 pieces worth of baby…read moreclothes for my baby girl for under 100$ it was so worth the trip out there! I'll be coming back soon

I had a very disappointing experience at Once Upon a Child. The staff was extremely rude and…read moreunprofessional. When I was given a very low amount for the clothes I brought in to sell, I felt that the situation was not handled respectfully at all. What made it worse was seeing employees laughing and joking with each other while giving customers such low offers. It came across as very disrespectful and unprofessional. The owner's daughter was especially rude and disrespectful. Customers should be treated with basic courtesy, regardless of how much their items are worth. I understand that businesses have the right to decide what they accept and how much they offer, but the way customers are treated matters. Unfortunately, based on my experience, I would not recommend this location and will not be returning.

Need baby stuff? Come here. Best place to buy a stroller or car seat anywhere. They have the stock…read moreand expertise to advise you. Bear in mind they do charge a $75 fee if you book a consultation appointment that does go towards your purchase. ON THAT NOTE, GINA is WORTH IT. She has so much knowledge and what a straight shooter she is. Check out YouTube videos as well. She's helpful and patient and even went above and beyond the appointment time slot to help us. They let us know immediately when the stroller came in and put it together for us allowing with reminding us how to use it and helping us load it in the car for us! My wife and I are happy with our purchase and will go back. Bear also in mind there is both street parking and parking in the back of the store.

Our experience was AMAZING!!!!!!…read more Choosing the right stroller and car seat can be a daunting task for new parents, but Destination Baby made the process seamless and reassuring. We were referred by a trusted friend, we decided to invest in their assessment service to help us navigate the multitude of options available. From the start, the experience proved to be invaluable. The team, especially Gina and Bryan, offered expert guidance with genuine kindness. Gina carefully explained the pros and cons of various strollers and car seats, enabling us to confidently select the Nuna Triv LX and Urban Pipa system. Although our chosen products were back-ordered, Destination Baby went above and beyond to support us. When the car seat's shipment was delayed, Bryan was going to arrange a possible loaner. He went above and beyond and secured a direct shipment from the supplier, ensuring perfect timing for our needs. Destination Baby's knowledge and dedication transformed what could have been a stressful process into a smooth and informed journey. For any new parent navigating baby gear choices, their expert team is an invaluable resource that helped us simplify our decision-making while offering exceptional customer service. Their personalized approach is a true asset for parents seeking reliable, timely, and knowledgeable support in preparing for their new arrival.

I was not updated when there would be a delay in my order. When I came into pick up my order, I was…read moreignored when I walked in.

Service is great and friendly. There is a wode variety of…read moregoods to look at which means you might find what you want or might not. But if you try, some times you find what you need. We got a couple good finds. Especially their legos at a great price. My family do not go all the time but have found the store closed during normal business hours. So call ahead of time. I encourage the owner to give updates on their facebook account or put a sign. I would say the store has been closed 3 out of 10 times we have gone.

Staff didn't even acknowledge us. But they were quick to acknowledge and help out customers that…read morehad blonde hair and blue eyes. Glad they're closing. I'd rather support the brands they sell directly.

Rude rude rude!!!! The older lady helping me was so rude and unapologetic!!!…read more I bought a bunch of stuff for a gift off their sale rack not know that the sale rack is FINAL SALE. The lady refused to even exchange my items said that the policy is on their receipt. Well isn't it too late anyway if I read it on my receipt after the fact that I already made the purchase???? I told her to make an exception and that her sale sign should read "FINAL SALE" and she didn't even respond but said "I might" under her breath. Then she even asked went to the extent of saying "don't you know anyone else that's having a baby boy that you could give these clothes too?" HOW RUDE!!!!! This place is a joke and it is sad because I love shopping at small businesses and supporting them but never again!!!!!

This place is a must stop shop! There are just too many cute things and high quality items at all…read moredifferent price ranges, including sale items. They carry excellent brands like Magnetic Me, Jellycat baby books, and other brands that I would often see that Nordstrom carried. They also have ornaments that places like William & Sonoma carried. Additionally they carry local business owners products from diffusing oils, jewelry (crystal druzy necklaces), and perfume edt. I also really like their clothing style too! If you're looking for a present to bring to a party I highly recommend this place because they will also wrap it for you! Great for birthdays, Christmas, baby showers. Also, the owner is so sweet and helpful!

Small business Saturday (on Monday) trip! Note: unlike most…read morebusiness in downtown... The Owl Box is open 7 days a week! Perfect for those of us that commute into the bay during the week, we can enjoy a small slice of downtown when we're actually in the area. The owl box has such a fun, classy and sassy variety of home decor, clothing, jewelry, and other gifts. With gift wrapping included... this is the perfect place to stop by to grab a wedding gift, baby shower gift, or presents for any other occasion. During our visit, we found gifts for my brother in law, mother in law, ourselves, and my sister. All while having fun conversation with the store staff and avoiding big crowds and lines and supporting the local community. Thank you owl box for having such a fun mixture of gift options available and for keeping your store open during days/times that accommodate us!

Just came in to get gifts for a friend's shower. This place is absolutely ADORABLE! I first came…read morehere when my baby was born a few months ago and found the cutest hat for his announcement cards. They carry very well made toys and clothing for babies/small toddlers that is made from very nice, soft materials. They have a large selection of girl accessories and boy/girl hats, shoes, pacifiers with cute sayings, etc. I wish they had some maternity clothing, as I m sure the clothes would be just as nice as what is here for little ones. What I love the most is the items here can't be found at Target, etc so your gift will be unique and super fancy! Jill was here the past few times I have visited, and she will wrap any gift perfectly. Somehow I missed this place when walking downtown during my pregnancy:-( Now that I found it, I will be back!

Great clothes for kids, the fabrics are worth what you pay for and long lasting. Cute extravagant…read moreand unique clothing options, great for photo shoot attire!!!stop on by and visit this family oriented place of business!

The customer service here is a complete joke, all thanks to Justifiably-Useless Jenypher (because…read moreclearly, 'Jennifer' stands for 'Jumps to Excuses, Never Not Ignorant, Failing Every Responsibility'). I was standing in the online pick-up line, waiting my turn, when some random woman strolls up and gets helped before me. When I politely pointed out this obvious screw-up, Jenypher decided to gaslight me with the weakest excuse ever, claiming the other woman was there first. Spoiler alert: she wasn't. No apology, no effort to fix her mistake--just arrogance and incompetence rolled into one. If this store insists on hiring employees like Gaslight-Jenypher, they might as well rebrand as 'Carters: Where Customer Service Comes to Die.' Avoid this place unless you enjoy being insulted by clowns who think lying is a personality trait.

Terri and Erica were super helpful! I have a 2 and a 1 year old and I was returning clothes and…read morethen planned on shopping but my son was losing it so they gave me a gift card instead. They were super helpful and patient with this tired mom and it's super appreciated. It was also very clean and they were redoing one of the racks and trying to make it look it's best.

Great place I stumbled upon. I was in Lodi on a long term project. I need some lunch…read moreentertainment! A coworker recommended this childrens boutique for a leisure stroll. Beautiful assortment of toddler clothing. Cute girls clothing. The infant clothing is mainly assorted blankets and layette type clothing. Largest selection of hair bows I have ever seen. In fact will be stopping by today in search of an orange hair bow for halloween. :-) Sales rack is awesome. I purchased a 3T boy hurley jacket for about $22! I would have given this place 5 stars but I thought that a boys onesie layette type outfit for $89 is excessive. Even I that has a discriminating taste on children's clothing will not purchase a pj set for an infant for such a inflated price! You can shop at Ragamuffin (high end children's store in Modesto) and get a beautiful outfit with socks and bow for that price and still have spare change in your pocket. At first I thought it was just mis-marked--but I ran into about three other identical outfits in different sizes for that same price. Minus 1 star for not staying somewhat practical. I purchased a gift the other day from here and the sales rep wrapped the outfit beautifully in tissue paper and a cute white bag with beautifully colored tissue paper. Really cute! This added a star!

Wow. I really wish we had read the reviews before making the 50-minute drive from Vallejo to…read moreBrentwood. It would have saved us a lot of time and frustration. We decided to visit Kids N Cribs because we wanted to see strollers and car seats in person before making a purchase. Before going, I read the website, which clearly states that walk-ins are welcome. I also understand that if you want the full hands-on experience, you need to make an appointment and put down a deposit. That wasn't what we were looking for. We simply wanted to see the strollers and car seats in person. As soon as we walked in, a woman sitting behind a desk in the corner greeted us. I asked if walk-ins were welcome, and she said yes. I then asked where the strollers and car seats were, and she told me that we needed an appointment. I explained that the website says walk-ins are welcome and that we weren't looking for a hands-on appointment--we simply wanted to look at the products in person. Her response was, "Well, if you read that, then you saw that an appointment is required." The way this was communicated to us was incredibly rude and dismissive. At that point, rather than argue, I asked my partner to leave. As soon as I stepped outside, I burst into tears. We had driven 50 minutes specifically to see these products, only to be made to feel unwelcome and as though we were inconveniencing them by simply walking through the door. And honestly, I find the experience especially disappointing because your clientele is pregnant women and new parents. I'm a first-time mom, and I expected a little more patience, kindness, and understanding from a business that caters to people who are already navigating a huge and overwhelming purchase. If customers cannot even look at the strollers and car seats without an appointment, then the website needs to make that much clearer. Saying that walk-ins are welcome creates the impression that customers can walk in and browse. If that isn't the case, please communicate that clearly so people don't waste their time making a long drive. We ended up going to Nordstrom in Walnut Creek afterward, and the experience couldn't have been more different. We were able to see everything in person, and an associate took the time to explain the differences between the products and answer our questions. We ultimately purchased a Nuna stroller and car seat. We could have easily spent our $1,400 at Kids N Cribs and supported a small family-owned business. Unfortunately, the customer service we received made that an easy decision not to. Do yourselves a favor and head to Nordstrom instead.

We were disappointed that we weren't able to check out the strollers without consultation-like…read moreanother baby store located in Dublin, CA where an appointment isn't required but there's the option for a consultation appointment if needed. We drove an hour today thinking that we would be able browse 2 strollers we had in mind on our own. It was our first time and we entered through the show room area that had the recliners and cribs. We found a recliner that we actually wanted but we wanted to check out the car seats and strollers first. We were informed minutes later by a worker there about the appointment system and that it was by appointment only unfortunately. She mentioned booking an appointment for a consultation later but that wouldn't have worked for us. I should've read the comments before making a trip there.

Hands down, I love this children's boutique. Amazing customer service, quality brands for all my…read moregirls, adorable matching bows that really pull together outfits making picture perfect that much easier, and above all top notch service. The employee doesn't hound, she asks questions and is genuinely intrested in giving the best service to her customers. Did I mention they gift wrap too? So cute! Thank you! Coming back soon

I was in a hurry for a last-minute gift for a baby shower, and was met with the nicest customer…read moreservice, and the employee helped me pick out the most perfect gift for my new grandson. She also helped me read the sizes because I had forgotten my glasses. It was nice to be treated with such patience and kindness and will defiantly be coming back because I saw so many wonderful things. Such a blessing to have a children's store available in this small town.