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    Bil-Ben Security

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Services - Bil-Ben Security

    Security monitoring services

    Security system installation

    Security system repair

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    2 years ago

    I enjoyed working with Billy. He knows what he's talking about, he knows what to do, and he does what he says.

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    Vivint

    Vivint

    (241 reviews)

    I had a new security system installed today, and Bassem was absolutely outstanding. He was here for…read morenearly 7 hours and worked with such professionalism, patience, and attention to detail from start to finish. Not only did he complete the installation thoroughly, but he also went above and beyond by running new wiring to make everything cleaner and more secure. He even noticed my air conditioning tubing was loose and took the time to tape and secure it -- something he didn't have to do, but did simply because he cares about doing the job right. It's rare to see that level of dedication and pride in workmanship. Bassem truly exceeded expectations, and I'm incredibly grateful for his hard work and integrity. If you get him as your technician, you're in excellent hands!

    The sales people are continually coming to my door. I've told them multiple times that I am not…read moreinterested in their service and they continue showing up day after day. They ring my doorbell causing my dogs to bark like crazy and even after I said, yet again, I am not interested, the sales guy wanted to argue about why I need a system. He continued regardless of how many times I said to stop coming to my house and I had to close the door on him. I don't know how many times I have to tell them to quit coming to my house before they stop. I also called customer service to have my address added to the "Do not contact" list. Maybe a negative review will get them to stop. If this continues, I will be filing harassment charges against the company.

    ADT Security Services

    ADT Security Services

    (305 reviews)

    One of our longtime vendors, for thirteen years now. I've been here at my company since 2009, so…read moreI've also been dealing with them for a long time. This company monitors our Fire System and our Alarm system. By telephone, it does take some time to reach a live person. You must select which service you need: commercial or home. It's a few minutes though. You can also monitor your system using their online portal. It is alright. I've been on there enough to know my way around to navigate. Otherwise, I could see how it would be deemed: not user-friendly. Things became easier for me when I was granted "Admin Access". I usually also need to call them to set our systems on "Test" mode when our there is service on our HVAC system or when our Fire System is having the quarterly test. There are several areas they they need access to such as the fire riser room, the monitoring box, and the rest of the panels, which are all over the property. Sometimes the service call turns out to be that the batteries need to be replaced. I like that I will get an email when the tech is on the way over; this just gives me a heads up. Some vendors assume that I am here all the time. Yes, I work full-time.

    After 15 years and a malfunctioning keypad they wouldn't replace it.45 mins on the phone today to…read moreupgrade my keypad ONLY and they refused to address my only question but sell me on a more expensive plan. Service came wiped the keys off and would not replace the panel.

    Bil-Ben Security - securitysystems - Updated May 2026

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