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    Bil-Ben Security

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    2 years ago

    I enjoyed working with Billy. He knows what he's talking about, he knows what to do, and he does what he says.

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    Lancelot Security AV Automation - Thank you for the Support!

    Lancelot Security AV Automation

    (145 reviews)

    Southeast

    Very happy with my engagement with Lancelot and with the outcome…read more They are technically competent, easy to work with, and did a great job installing my UniFi PoE switch inside my garage and cameras outside my garage. The installer, Dennis, understood my very specific requirements for cable routing paths and for equipment placement/alignment. He was focused, detail-oriented, and conscientious about getting everything installed cleanly. Vitaly, the owner and system designer, is knowledgeable, customer-focused, and flexible. He's built Lancelot into a successful business and a great team. Will gladly work with Lancelot again. Strong recommendation, 10/10!

    We needed cameras for our small residential business and was contacted by Vitaly. Vitaly was quick…read moreto schedule a walk through with me, provide an estimate, and schedule the job. We wanted a few outdoor and indoor cameras. Vitaly and his team were able to install all cameras, wiring and the main box seamlessly. The camera quality is great and the setup on viewing it on our phones was very easy. Vitaly was very easy to work with and as a new business, I really appreciated him accommodating to our specific needs as well as giving us a reasonable price. Overall, the service they provided was excellent. They displayed a great deal of professionalism with how they communicated from start to finish. I cannot recommend Vitaly and the Lancelot team enough. Thank you so much! I will be contacting you again if we need more cameras.

    Vivint

    Vivint

    (247 reviews)

    I had a new security system installed today, and Bassem was absolutely outstanding. He was here for…read morenearly 7 hours and worked with such professionalism, patience, and attention to detail from start to finish. Not only did he complete the installation thoroughly, but he also went above and beyond by running new wiring to make everything cleaner and more secure. He even noticed my air conditioning tubing was loose and took the time to tape and secure it -- something he didn't have to do, but did simply because he cares about doing the job right. It's rare to see that level of dedication and pride in workmanship. Bassem truly exceeded expectations, and I'm incredibly grateful for his hard work and integrity. If you get him as your technician, you're in excellent hands!

    Sales agent stated this service is cellular. Excellent feature especially if you travel. However,…read morenumerous disruptions with service due to communication from mobile to panel. House alarm goes off often. Have had to false alarms with security arriving. This is ongoing for a year. I'm angry. My neighbors complain and they all have ADT. Deleting app and reinstalling every time there's a software update is a total NIGHTMARE! I keep calling ti get this fixed. Now they blocked me. I can't even call to cancel this crappy service. Reporting to BBB and requesting assistance. I have ti move and need the equipment taken/removed. Tech who installed said it's offered. Wonder now, is that true? Customer service is overwhelmed with calls. Clearly not helpful and don't troubleshoot properly with tech support. DO NOT GET A CONTRACT & GET LOCKED IN. Horrible and unreliable service.

    ADT Security Services

    ADT Security Services

    (312 reviews)

    One of our longtime vendors, for thirteen years now. I've been here at my company since 2009, so…read moreI've also been dealing with them for a long time. This company monitors our Fire System and our Alarm system. By telephone, it does take some time to reach a live person. You must select which service you need: commercial or home. It's a few minutes though. You can also monitor your system using their online portal. It is alright. I've been on there enough to know my way around to navigate. Otherwise, I could see how it would be deemed: not user-friendly. Things became easier for me when I was granted "Admin Access". I usually also need to call them to set our systems on "Test" mode when our there is service on our HVAC system or when our Fire System is having the quarterly test. There are several areas they they need access to such as the fire riser room, the monitoring box, and the rest of the panels, which are all over the property. Sometimes the service call turns out to be that the batteries need to be replaced. I like that I will get an email when the tech is on the way over; this just gives me a heads up. Some vendors assume that I am here all the time. Yes, I work full-time.

    ADT is becoming a total rip off. Had the out 6 months to trouble and replace system batteries…read more Charged $189 - not a problem. Had to call them back as system was sending an error that one of the sensors was showing low battery. They told me would $59 but end up charging plus another $189 for"diagnosis". Guy washers literally 10 minutes. He confirmed that battery was low and said the prior replacements should have lasted much longer. Don't mind tbd $59 plus the $3 for tbd battery but the diagnostic charge that they completed over the phone when I called is a total ripoff.

    Bil-Ben Security - securitysystems - Updated October 2026

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