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    Bil-Ben Security

    5.0 (1 review)
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    2 years ago

    I enjoyed working with Billy. He knows what he's talking about, he knows what to do, and he does what he says.

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    Lancelot Security AV Automation

    Lancelot Security AV Automation

    4.9
    (145 reviews)

    Very happy with my engagement with Lancelot and with the outcome…read more They are technically competent, easy to work with, and did a great job installing my UniFi PoE switch inside my garage and cameras outside my garage. The installer, Dennis, understood my very specific requirements for cable routing paths and for equipment placement/alignment. He was focused, detail-oriented, and conscientious about getting everything installed cleanly. Vitaly, the owner and system designer, is knowledgeable, customer-focused, and flexible. He's built Lancelot into a successful business and a great team. Will gladly work with Lancelot again. Strong recommendation, 10/10!

    We needed cameras for our small residential business and was contacted by Vitaly. Vitaly was quick…read moreto schedule a walk through with me, provide an estimate, and schedule the job. We wanted a few outdoor and indoor cameras. Vitaly and his team were able to install all cameras, wiring and the main box seamlessly. The camera quality is great and the setup on viewing it on our phones was very easy. Vitaly was very easy to work with and as a new business, I really appreciated him accommodating to our specific needs as well as giving us a reasonable price. Overall, the service they provided was excellent. They displayed a great deal of professionalism with how they communicated from start to finish. I cannot recommend Vitaly and the Lancelot team enough. Thank you so much! I will be contacting you again if we need more cameras.

    ADT Security Services

    ADT Security Services

    1.5
    (312 reviews)

    One of our longtime vendors, for thirteen years now. I've been here at my company since 2009, so…read moreI've also been dealing with them for a long time. This company monitors our Fire System and our Alarm system. By telephone, it does take some time to reach a live person. You must select which service you need: commercial or home. It's a few minutes though. You can also monitor your system using their online portal. It is alright. I've been on there enough to know my way around to navigate. Otherwise, I could see how it would be deemed: not user-friendly. Things became easier for me when I was granted "Admin Access". I usually also need to call them to set our systems on "Test" mode when our there is service on our HVAC system or when our Fire System is having the quarterly test. There are several areas they they need access to such as the fire riser room, the monitoring box, and the rest of the panels, which are all over the property. Sometimes the service call turns out to be that the batteries need to be replaced. I like that I will get an email when the tech is on the way over; this just gives me a heads up. Some vendors assume that I am here all the time. Yes, I work full-time.

    ADT is becoming a total rip off. Had the out 6 months to trouble and replace system batteries…read more Charged $189 - not a problem. Had to call them back as system was sending an error that one of the sensors was showing low battery. They told me would $59 but end up charging plus another $189 for"diagnosis". Guy washers literally 10 minutes. He confirmed that battery was low and said the prior replacements should have lasted much longer. Don't mind tbd $59 plus the $3 for tbd battery but the diagnostic charge that they completed over the phone when I called is a total ripoff.

    AAA West Lake Mead Branch

    AAA West Lake Mead Branch

    3.9
    (31 reviews)

    Unfortunately I had to call AAA today, not sure which branch responded but this was closest to my…read morelocation. I will say right up front this would have been a five star review if the service request text dealie would have worked better. It kept selecting locations nowhere near my vehicle and kept asking for verification. Finally gave up On the text and called and got a human and a service vehicle came within about 40 minutes. He could not get the vehicle started and we chatted and he said he could request a tow for me since it would be quicker than if I tried to initiate one. So hats off to Douglas who was the first response person. (He even offered me a cold water, but I was set) So fast forward for another half hour... kept getting text with 4,3,2,1 minutes for an eta... waited another twenty till Sergio showed up with the flat bed and off my vehicle went to the dealer to hopefully be checked tomorrow Stay tuned.

    Very Disappointed With the Service…read more The office itself is nice, but it is tucked away at the back of the parking lot and can be difficult to find. Be aware that Google Maps may direct you to AAA's previous location across the street, which made finding this branch even more confusing. Unfortunately, I was very disappointed with the service I received. An agent recommended and booked a hotel for my birthday celebration. When I arrived home and researched the property, I found that it had a rating of only 2.8 stars. I was shocked and unsure why such a poorly reviewed hotel would be recommended for a special occasion. I read through numerous reviews and did not find a single one that made me feel comfortable keeping the reservation. I expected a travel professional to provide thoughtful recommendations and help me select a clean, comfortable, and well-reviewed hotel--especially after explaining that the trip was for my birthday. Instead, I now feel that I must continue doing all of the research on my own. I will not return to this location and am extremely disappointed with the overall experience.

    Bil-Ben Security - securitysystems - Updated August 2026

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