Fantastic experience here. Had a seized cog on the back wheel. After researching my options for…read morebicycle repair in Augusta, GA picked these guys. Called them up and Gene the owner said "come on down". Upon arriving Gene took a look at it and said I have one here lying about and fitted it straight away - very very reasonable price. So impressed with my experience I ordered some new tires and they were fitted the next week. They do get very busy on the weekend from tourists renting bikes but the service is excellent. Would I go again deffo....

Excellent service! Lesley was super helpful/friendly and gave great recommendations. A must do when…read morein Augusta!

We had such a great experience here with our Lectric XP4 bikes. The team in the shop were…read morecourteous, knowledgeable, professional and went above and beyond to service our bikes. One of our bikes needs a little more warranty love and they were so helpful in the process. Well worth our drive from GVL and we will always bring our bikes back here!

I call ahead for a bike fitting, they told me to come in same day, I show up, and then they tell me…read moreI should have schedule because they don't have time for the bike fitting. What're you guys doing here? Very poor customer service.

My wife and I are planning a trip for our 41st anniversary and wanted to take our bikes which…read moreneeded some repairs. On Wednesday we took them in hoping to get them back on Monday before our trip on Tuesday. Mike explained that they were swamped and about 2 weeks out on service. We understood. I didn't know they were closed on Mondays and blamed myself for not being better prepared. My wife is the kindest person I know and was gracious but I think Mike could tell she was disappointed. Without pressure from us Mike said, "I'm gonna make sure they get fixed before I leave on Friday. So you can pick them up on Saturday." I just went by and got them. Not only are they tuned and running great the price was very reasonable. I will definitely recommend these guys to everyone. Alvin and Kendell Sell

Excellent bike shop with friendly staff that are knowledgeable and very helpful. I bought both my…read morerode bikes here and I'm thoroughly pleased with their suggestions and guidance.

I have known the owner Phil Cohen since they first opened the store in 1991 while located in the…read morered barn on Roberts Road. Six Haro's and two Cannondale's over the years for my family...their commitment to customer service is still their #1 priority. Their technicians and staff are well trained and knowledgeable to fit you with the right bike. Why go to downtown Augusta to buy & service your bicycles...Chain Reaction is your Home Town bicycle shop for over 25+ years; especially if you live in Columbia County. Regardless of what type of riding you do, they have premium brands such as Santa Cruz, Bianchi, Cannondale, Haro, GT, Schwinn, etc.; just to name a few that will meet your needs. From entry level to competition riding...I highly recommend Chain Reaction.

I bought my Grandchild a bicycle in early summer. Her Dad "put it together", but could not finish…read moreit. I found out in late August that he did not finish the installation process. The cable for the brakes was not connected, the handlebars were not tightened, and the tires were not inflated. I took the bike into Chain Reaction for the brakes. They found all the other issues. I expected to leave the bike there for the repair. To my pleasant surprise, they took it into the repair area and make all the repairs immediately. They were so sweet to my 6 year old Granddaughter, making her feel like an important "customer". In addition, one of the repair guys taught my Granddaughter to ride her new bike. I highly recommend Chain Reaction Bicycles for sales and service.

First of all, Andy Jordan's gives a MILITARY DISCOUNT!! 5% discounts on bikes and 10% discounts on…read moreaccessories! From the minute I walked in the store Andy (the owner) answered every single question I had about riding. The most advanced bike I've ever had was a Murray purchased from K-Mart. After being out of the country for over a year, I wanted to get back into riding the right way. All my research pointed to a Specialized brand bike. I had a lot of questions about 26" wheels vs 29" wheels and Andy answered ALL of them. He didn't make me feel stupid even though I was asking very basic riding questions. He even let me take the bike for a spin in an empty parking lot. I'm still in awe of the customer service this place provided me. Andy didn't try to push the expensive stuff on me but rather showed me what I needed for my entry-level skill set. They'll do all warranty repairs in-house and have a huge selection of repair kits, pumps, etc for when you're out and about. I'm definitely going to recommend this place to everyone I know and I look forward to joining the store on some of its organized bike rides!

I've been shopping at Andy Jordan's Bicycle Warehouse since 1999, the best team then, and the best…read moreteam now, I just finished purchasing my 10th bike from the shop and what another great experience, thank you Drew and thank you Ben for insisting I stay on a Giant TCR, I don't think I would have been happy on anything else...

Love this place and what a great bunch of people. Great bike service, recommendations and advice…read morefrom Cliff as well as up to 12 beers on tap. Can never decide if it's a bar with a cycling problem or a bike shop with a drinking problem. Met some of my best friends in this place and always enjoy the group rides and trainer classes.

called the store as a newbie just trying to get a recommendation for a bike to start off with I can…read moreuse to commute back and forth to work. I provided the bike I was looking at and was rudely told I have no idea what bike that is. completely ignoring I'm simply looking for your expertise and a recommendation-- not necessarily if you heard of the specific bike I was looking at. Instantly said thanks and hung up. these guys are too busy or simply jerks.

From the phone call I made prior to going to the shop to picking up the e-bikes and dropping them…read moreoff, everyone was very helpful and pleasant. Traci especially made us feel like we were the most important customers they've ever had...and like we could be best friends! What an absolute delight.

I forgot to take pictures of the shop but that gives me a reason to return. The folks here were…read moresuper nice. I even got to look at some of their electric bikes for sale. You pick your bike and the rentals start at $32 for four hours. There is plenty of parking nearby including a garage, street parking (free) and the lot right behind their establishment where you scan to pay ($4 for 4 hours) Sign your waiver and they give you a lock in case you want to stop along your route for a break, etc. 5/5 recommend

Absolutely amazing experience at Trek Bicycle Store Greenville! The team was friendly, welcoming,…read moreand super knowledgeable. I went in for a 2024 Trek Rail, and they walked me through every aspect of MTB riding--from bike selection to maintenance and safety. They properly sized me and my wife for the perfect fit and even educated us on helmet sizing. My wife picked up a Marlin 5, and I went with a hybrid bike since I'm getting older with a bad knee. I haven't been on a bike in over 10 years, and I'm still recovering from a leg injury and a back fracture from two years ago. I need a lot of exercise to lose weight and improve my knees, but it's a catch-22--riding helps, but the knee pain makes it tough! Thankfully, the team helped me find the right bike for comfort and fitness. They have all the latest, high-tech models, whether you're a beginner or experienced rider, all based on your budget and riding style. No pressure, just great service and expert advice! Highly recommend! ‍‍ #TrekBikes #GreenvilleSC #MTBRiding #BikeShop #CyclingLife #Ebike #TrekRail #Marlin5 #HybridBike #KneeRehab #BackInjuryRecovery #StayActive

My journey with TREK began with a Domane AL 2. I picked it up in Spartanburg and was greeted by…read moreBradley, who helped me with my basic fitting and assisted me with selecting some extra accessories for my new bike. The service was amazing, and the staff was super knowledgeable. I can't say enough good things about the experience. About 3 weeks later, I realized that my initial bike choice wasn't for me. I wasn't happy with the Claris groupset. So, I went to the TREK Greenville location and spoke with Gerry and Bay a couple of times. They helped me with not only information but also exchanged my AL 2 for an AL 5 with the 105 groupset. I'm so happy with every interaction I've had since. There was no sales pressure at all. They were genuinely curious about what I needed. I ended up going back and Bay helped me pick out a good set of carbon wheels with GP5000 tires. The mechanic who set them up tubeless was great too, but I couldn't remember their name. The tires and tubeless setup have made a huge difference in how comfortable my bike is to ride! In my opinion, this should be the first upgrade of any road bike. It's been an expensive fitness journey, but it's totally worth it. I'm so grateful for the relationships I'll continue to build at my local bike shop. Thanks, guys! I really appreciate you all.

Took my gravel bike in for a tune up, good service at fair prices and completed on time!…read more Knowledgeable mechanics

The owner was very helpful and discussed bike options with me. Did not pressure me and has not…read morepushed me with phone calls. I will buy my bike from here when I am ready to purchase.

Great prices, Great guys, and Great service! The bike shop had a quick turnaround, Thanks for the…read morehelp gentlemen!

Had 2 tires replaced and a tune up. Staff was very courteous and they made sure my bike was in…read moregreat working order. Jeff D.