Amazing The staff is wonderful and very knowledgeable Helpful with all Biking needs I highly recommend you visit this store Max N Sandmeier President Accountant MAXTAX CT INC Bridgeport CT 203-455-8609 read more

Liked them better as a regular bike shop since they became a specialized dealer I refuse to go there. What Torrington Ct. needs a good old fashion bike shop that u can buy new and used parts and bikes. Lord, I miss Tommys on east Main Street back in the day. read more

I guess if you're a specialised dealer, you don't need to cater to beginners. Zero helps sizing the bike, no offers for a test drive, but they did seem interested talking to customers that had already made big purchases. read more

The employee working there greeted me as I walked in the door I was just browsing but he was eager to help me with whatever I needed, didn't hover which I appreciate but was readily available when I did come up with a question. They have an awesome selection of bikes from mtb to road and ebikes as well from specialized. Overall very nice bicycle shop. read more

Didn't buy a bike there but found the staff to be very helpful and friendly. Was a bit disappointed that they don't carry Trek bikes. read more

I have bought two bikes from this shop. One in 2020, and another in 2023. The staff is the most knowledgeable I have ever met. They expertly helped me select the right bike for the type of riding I do and then used the same attention to make certain that the bike fit me perfectly. They have great depth from the manager, a former pro cyclist, to the head mechanic with decades of experience. Post-sale follow-up has been great, from answering questions over the phone to attending to regular maintenance, these guys are the best. read more

Good bike shop but poor info on the availability of certain bikes.

Best bike mechanic around. I have needed parts and service several times - I ride thousands of miles a year - and have gotten excellent service every time. I've bought 4 bikes here, for me and my family. If I had room to store another, I'd make it 5 bikes. read more

In my opinion, Bikers Edge is the absolute best bike shop in CT. They are friendly, caring, and knowledgeable. Whether it's buying your kid's first bike or bringing in your high-end road bike for service (I've done both). Dave is a master bike mechanic and I've discovered there is no mechanical problem that he can't fix. Their repair prices are extremely reasonable. They have a great section of bikes and accessories. And personalized service that you won't find in other bike shops. read more

I dont have a lot of money , that being said I went into this bike shop to have my bicycle Ive had for 16 yes tuned up after I rebuild it. I was not pressured at all to purchase a new bike , and the mechanic I found out was the same mechanic who originally set up my bike when it was new at Tommy's bicycle shop which is now defunct . This man was very thorough on everything on my bicycle , he took time to show me some things I had missed which he straighted out for me. This is a great shop and if whether you are looking to buy , or tune up your bike , I can honestly highly recommend this shop. I will be going there from now on. read more

I had a couple problems with my bike today, so I brought it over to Bikers Edge. It was clear that the owner (Dave) was up to his neck in work, so I tipped him for taking me right in. He looked back at me in shock and said "no one ever tips me anymore?!" I was happy to give him extra for an on-the-spot bike adjustment, which he could have easily made me leave for the next day. He told me he wouldn't be able to sleep if he couldn't get everybody in before the holiday weekend. Moral of the story: if someone delivers exceptional service-give them a little extra for their trouble. People work hard. It's common decency! read more

Extremely detail oriented shop. I have dealt with Benny on two occasions and he and his team have been very responsive, polite, and very methodical in the work they've done for me. I really don't have enough good things to say about them. I've trusted them with some very high end bicycles and have had great experiences with them. Thank you Bikers Edge! read more

They did an excellent job in restoring two of our bikes. I was pleased with the quality of the work and the price. I am again a happy biker.

Dave and Dave are fair and honest. They are the only employees at the branch and are great to deal with. To the reviewer who mentioned mechanic experience , (the older Dave) has been selling and servicing bikes in Torrington Area since before I was born (30+ years) and the younger one has been there for as long as I can remember. I've purchased bikes here, and Dave always throws in a cage and bottle , in addition to giving discounts on accessories, helmets, and clothing. I've had him repair and work on all my bikes , a 26" mountain bike, my 29er, and my high end road machine. He even will offer fit advice for free. Their inventory is small- due to the local market. If you are looking at buying a super expensive model , Dave can order it in and usually save money. Other locations have more to see and try in the high end bike categories, but I'd rather go to Dave knowing the service I get. They are straight shooters and will never steer you wrong. Depending on season and time of year , wait times vary, however usually minor things Dave fixes on the spot or same day. He usually over estimates times just to be safe. I had some less than stellar experiences in other branches , and am happy to save fuel and time going to the Torrington branch. It's easy and convenient to get to and I don't have to deal with traffic going to Bristol or Avon stores . No brainer if you ask me! Nothing but positives for this 10+year customer . read more

Brought my wife and two children in for new bikes, thought it was something we could all do as a family. I was disgusted to say the least! They have young guys working there, not sure if they are there to fix the bikes or sell the bikes. We looked at four new bikes, I thought the prices were okay, but there were so many people hanging around outside and inside the store, we felt very self conscious. My daughter told me after we left that one of these punk kids said something disrespectful to her when she got on the bike they showed her. I did not know this when I was there but she told me after we left. My wife was not pleased with the weed being smoked in the parking lot by a gang hanging around outside nor was she impressed with the language and comments. I would definitely say, this was not the experience we went there for and we left. We went to another Bike Store in Torrington where we ordered four bikes for our family to enjoy. My advice to this store, grow up, hire people who want to work there and not hang out, keep the trash out of the parking lot. I will never return, not to fix a bike nor would I recommend this place to my neighbors. I gave this establishment one star only because I couldn't give it no stars! read more