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    Sandi's Moonwalks - Combo Bounce House

    Sandi's Moonwalks

    (47 reviews)

    What an epic birthday for our 3 year old. All 10 kids were easily satisfied for over 3 hours. The…read morejumper was in great condition and safely bolted down to the ground. The combo jumper can be used wet or dry but we decided to leave it dry for the day. Pick up and drop off were incredibly easy, with no issues at all. They consistently communicate with you during the whole process. The best part about the whole rental was the early drop off and late pickup. Although, definitely not guaranteed, because of how busy they were, they dropped it off on Friday and picked it up on Sunday. We were able to not only play with it on Saturday, but enjoyed two extra jump sessions on the day before and after the party.

    The wrong inflatable was dropped off the day before the event, i reached out prior to 6pm(closing)…read morethe same day it was delivered, spoke with someone that gave me the option to keep it and receive a $50 credit toward the next rental, I let them know I wanted the one we ordered. No communication after that until I reached out the next morning, they ended up calling my wife and telling her that the route was scheduled already and that they couldn't give us the one we ordered. Again no communication until they came to pick it up and we were told that the kid that dropped off our messed up another delivery, not the inflatable we ordered we asked. Cut to Monday WE had to reach out again and we're told that someone would reach out between 4-430, its not 530 and ive had to call 3 times someone picked up but didn't say anything all I heard was wind. This place has piss poor communication. It's really not even about the inflatable as much as the lack of communication at this point.

    Sock Hop Inflatables

    Sock Hop Inflatables

    (13 reviews)

    Sock Hop is my go to place for inflatable rentals. Great customer service, easy to work with, and…read moresuper friendly people. Here's the scoop: -I have used them for school events several times. Every year (non-Covid times) our elementary school has a field day for the kids. Due to the size of our school, we have multiple stations to rotate the kids though. One station is in our gymnasium where we get 4 huge inflatables. The kids love it and it gives them a break from the heat outside. This year, we tried something new and did a winter wonderland theme for the end of the year parties (before winter break). We booked again for more inflatables and again we had a lot of happy kids. -They are so easy to work with. You just call up and tell them what you need and you have a quote usually within a few minutes. Tracy usually mans the phone and she is just fantastic. Friendly, helpful, and super nice. -I've worked with them for school things. Both from the PTA side of things and helping with school planned events. They work with our school schedule and always have everything ready to go bright and early when the school day starts. -They are very affordable. We have always been pleasantly surprised to see what we are getting the day of, especially for the price we have paid. Sock Hop delivers on their end 100% of the time. -Every time we have used them, they come set everything up and come take everything down for you. It's included in their price, so you don't get a hidden bill after the fact. Overall, I 100% recommend this company for your inflatable needs. They take the stress out of it for you and the kids in your life will LOVE it all.

    Reliable and friendly service! Ordered a bouncy house and tables and chairs for outdoor party. The…read moreteam was communicative, respectful of my time and property, friendly, and provided great recommendations. Will definitely use this company again!

    CenTex Jump & Party Rentals

    CenTex Jump & Party Rentals

    (13 reviews)

    Couldn't be better!! Great service! Very detailed. Attentive and kind communication. Dropped off…read morewhen they said they would as well as pick up

    Worst experience ever! When the delivery & set up crew got here, they tried to say it was noted…read morethat it was for grass, not concrete and that they didn't have sand bags. I showed them my order and they played dumb, I then said well since my party isn't until tomorrow you have time to go get them and come back. Oddly enough sand bags appeared in their truck. After I asked and requested all these ways to put it, they left with saying it's all perfect. The trees were making part of the castle not able to blow up, when asked about it, they said it was fine and wouldn't affect it in anyway. I left it running all night because I was afraid that if I deflated it, I wouldn't get it back up. The next morning, I'll share the pictures, when I called the office, I started with I know this isn't your fault, because she is just the one that answers the phone and I then went into details about the issues I had with the day before and the set up. I then told her I needed some one to come fix it because it was NOT safe and there was no way I could let children in it. After being told there was no one available because it was a holiday and the few staff available were dealing with other things. She asked me try fixing it myself, I then told her, it's a tree, there is no me fixing it, oh she asked me if I could get on a ladder to see what was on top of it and I am 5,2 with a broken rib. She then said deflate it and you can then you can see what is on it! Again I said it's a tree limb and it caused the top of the bouncy house to cave in and that debris was inside. Long story short after telling me that she couldn't get anyone here and me raising my voice because I couldn't get a word in about how I needed to try and fix it myself! I told her someone better be out here within a hour because I didn't pay $500 for something that wasn't working and not safe. The owner of the company called, he started the conversation like this, we do not allow our customers to cuss at our employees. When I then said I didn't and that I hoped their phone conversations were taped because after the lack of respect I received and the fact that the set up wasn't done correctly and me now pissed because he stated out the conversation like he did. He then said, listen to you, your raising your voice with me, I said yes I feel very attack and your telling me I'm in the wrong for something I didn't do, not the fact that me paying the amount of money I did for something I couldn't use. He came out to the house, when I went outside he said, they did a poor job of setting it up. No apologies for ANYTHING, he then took it down and all was ok. I understand that it was a busy holiday, but when a customer calls in and says it's not fixable and then gets told I needed to fix it myself and all of the crazy mess. You show up and acknowledge the problem and then apologize. They were a good price and I appreciate that they had one available for the holiday. But the lack of employees to make sure you get what you paid is unacceptable.

    Operation Jump - Poster of event

    Operation Jump

    (31 reviews)

    From the moment I first contacted them until the time they left our event, I experienced nothing…read morebut greatness. I work for a school and wanted to rent the rock climbing wall for an event, and they made the entire process incredibly easy. Communication was excellent, they allowed me to make payments, and they even arrived early to make sure everything was set up in time for the event. They were very kind and always checked in with me before making any moves. They also gave us compliments on how organized we were, which was an added bonus! I will definitely be using them again.

    COST = 3 stars, although YOU GET WHAT YOU PAY FOR…read moreCOMMUNICATION / CUSTOMER SERVICE = 1 Double-barrel Margarita machine reserved for June 28, 9am-6pm, to be delivered the morning of 6/28. COMMUNICATION HISTORY/ISSUES: Received a text (from 737-383-xxxx) on Tuesday, 6/24, reminding me of the machine rental. At this time, I asked if payment needed to be made before drop off, or at time of drop off. The response I received was that I was set up on 'auto pay' and my card was set to be charged Thursday, 6/26. I received receipt of payment on WEDNESDAY night (the day before payment was scheduled), so I then confirmed that my card was in fact charged on Wednesday, rather than Thursday. During that same text thread, I received confirmation that the machine would be delivered Saturday morning, 6/28 (as initially scheduled). On THURSDAY, 6/26 afternoon, I received an email with a link to REMIT PAYMENT (however payment had been received the day before). Wednesday, 6/25, I received a text asking if the machine could be delivered Friday, rather than Saturday, to which I said was fine. On Friday, 6/27, at 6:02pm, (after the machine had already been delivered and set up), I received a text 'reminding me' of the scheduled delivery for Saturday, 6/28. Thursday, 6/26 at 11:30am received text that said: "Hey Amy, we are looking to arrive around 10-12 tomorrow to get you all set up" (text received from: 512-987-xxxx) - this message suggested (and it was never communicated differently) that the machine was to be 'set up' and ready for use. There was no 'instruction or tutorial' on how to operate the machine, nor was it every communicated that the temperature would need to be adjusted. Additionally, there would have been NO REASON to think than adjustment was needed, as HALF of the machine was working properly - the issue was only with one half of the machine. One side of the machine chilled, but never froze, and would stop rotating after 10 minutes , while the side that WAS WORKING PROPERLY never stopped rotating, and once frozen, remained so for the duration of the event. It was not until after the machine had been picked up, via text, that someone said the temperature could have needed adjusting. To expect customers to manipulate EXPENSIVE machines and run the possibility of doing damage (and being charged for the damage) is absurd. DROP OFF/PICK UP AND MACHINE ISSUES: Machine was set up Friday mid-morning, however one of the lids was not included so someone was to bring the lid at some point on Friday. At no point during the drop off and set up of machine, did anyone give instructions on how to operate the machine - it was simply communicated that 'everything is set up and ready to go'. Friday, 6/27 at 7:46pm received text "I'm with Centex I'm in route to deliver the top of your margarita machine. ETA 8:10am (text received from: 512-201-xxxx) Saturday, 6/28 at 1:00pm text that included video of right side of machine not working was sent to the last number that we received a text from (512-201-xxxx) Saturday evening, 2 employees showed up at 7:10pm to pick up the machine - we reported the issue to them as well, and their response was "I'm not surprised but if you contact the office, they'll be able to provide some sort of compensation" When asked for some type of compensation (I did not ask for a full refund, but rather 50% since one of the two sides did work properly, so the issue was with HALF of the machine), the response I received was: "we started the margarita machine up today (Monday) and everything worked as it should..... We are disappointed that your experience wasn't great but we cant issue any credit since the machine works as it should..." RED FLAGS: 1.TONS of miscommunication 2. text messages received from MULTIPLE / different numbers - no idea what number was the 'right' number to be using 3. Reserved / Paid for machine = "Operation Jump" ; 'Centex" = Delivered the machine 4. Based on the response from the 2 who picked up machine, this appears to be a common occurrence

    Party On Texas - Bridal show photobooth and backdrops

    Party On Texas

    (30 reviews)

    After I discovered a previous party rental place was not able to accommodate me on my event date, I…read moredecided to whip out my phone and do a quick search on Yelp which led me to Party On Texas as I needed something a bit closer to East Austin. After taking a look at their hours, I gave Marissa a phone call a little bit after her listed hours and she answered with such a friendly attitude and very willing to help. The event date was less than two weeks away and with her large inventory she was able to fulfill my entire request. From stanchions to wooden chairs and cocktail tables, Party On Texas had my event covered. I also rented and paid a service fee to have a 10x10 tent setup and staked down (thank goodness because it was super windy that day), as well as, a few orange cones and tables. What stood out to me was how they were willing to do a same day delivery and pickup without charging an abhorrent amount. I also appreciated how the delivery fee was less than a $100 and not some crazy amount which I've been quoted from other companies. I will definitely be coming back for my future event needs and think y'all should too!

    I was referred to Party on Texas by Mariel V. I debated between buying outdoor patio furniture at…read moreIKEA for $350 to seat six people. But my other girlfriend advised against it because I don't have a covered patio, and the wood would get ruined. Mariel V. suggested Marissa at Party on Texas. I paid $72 for ten chairs and an 8' table. My guests sat outside on the patio to eat! I had 39 people inside my 2100 square foot house and the ten chairs and table were perfect. I also really like the idea of not having to hoard or store furniture I can't use regularly.

    BigBash TX - bouncehouserentals - Updated May 2026

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