Good folks that work there - things have a tendency to take a while longer but they always get done…read moreright. Can't go wrong if need Mercury parts or service.

Terrible service. I bought a brand new Hayabusa from these guys. Made all sorts of promises to…read moreget the bike delivered to me and failed. I brought the bike back a few weeks after they finally got the bike assembled, by appointment on Thursday, to put on some after market items. They knew what needed to be done the day I bought the bike and I wanted it done by Monday....When I called Monday they hadn't touched the bike. Unethical.

We bought a UTV trailer made by Floe a year ago. What a beautiful trailer, and the staff second to…read morenone! Had a spare tire mount recall, and we live an hour away. Stopped there ladt Saturday on our way to a wedding.... 2:14pm.. They close at 2:00pm! The staff was kind enough to take care of our recall and send us on our way anyhow! John was the fella I dealt with. Stand up guy, and went the extra mile to please a customer! I will only buy my future trailers from these folks, as I appreciate the customer service and kindness!! Kudos to you all at M&G trailers! Great company!!

Tara, Meaghan and John G went above and beyond to help me with emergency new tires for my boat…read moretrailer. I screwed up the tire size, 14" not 15", they put the 15's to stock and found 14's, all in a driving rain. They never lost their sense of humor. It's worth the drive from Eden Prairie for this kind of service. Pricing was also quite reasonable. Russ W

The sales and service departments were great within our first year of owning our camper. Following…read morethat, it was challenging to get in touch with the service department because there wasn't a direct phone line (you had to go through their national customer service line). We tried to schedule our winterization with them again this year and never heard from them. After submitting the request online, it was nothing but crickets. I finally called and made my way to their service department who shared they were no longer taking appointments because this location was closing.

Not sure how they could improve. The sales staff, especially Bruce is great. We were very…read moredisappointed in them backing up their repair work. 1st the water heater we needed to half the summer to get. Since we had it in for repairs we thought it would be nice to have a new fridge. It took the rest of the summer to order it and install. Then the fridge was half the size of the original one. We have to pack an extra cooler to store milk and drinks. We took it out for a trial run for a fall weekend when we finally got it back. The water heater worked fine but the fridge didn't. We took it back and they "fixed it". We had to put the rv into storage right after we got it back so we didn't get to take it out camping until the next season. In the spring it worked ok until mid summer. Then it started acting up the same as before. We took it back when we had time to but they said it was out of warranty. It was going to cost for them to look at it. We took it back and will be bringing it back to a more reliable service provider. Very disappointed. The crew that works on the RVs is great, the office management isn't very helpful. So sorry to leave a bad review, we usually like to leave good ones.

Was totaly set back by buying this boat.Was multiple issues an was bought brand new an shipped to…read moreClark's Marine.Just a few to mention as follows,an decide, if maybe a new boat is right for you.First,came with worng trolling motor so new holes had to be drilled in my brand new paint&hull!Second,multiple scratches in paint job with multiple spray over from paint booth!Third,found multiple screwholes that had balls of wadded carpet stuck in them! Fourth,power&tilt trim failed in first week an had to be replaced!Fifth,Boat was ordered an was told five to seven weeks,took thirteen;,sparetire,an boat cover took even longer.Sixth,all locks on storage space would jus spin so lock is useless!Guess the worse would be that the company(Crestliner) never even called me,they sent me a questionnaire an never even followed up on that! My most recent problem was a stray spark in motor that was causing multiple problems with tilt/trim,guess i am glad it didnt kill me,really got lucky!!!

I purchased my first camper this summer. I have had many issues with the solar panel and battery…read more The only answer I get from them is look at the manual. In fact when I got my walk through he referred to looking at the manual for a lot. I found that they did not connect my solar panel and they put the wrong size fuse at the battery. I have since talked to many people (not elk river) and have resolved the problem.

In the two years since I purchased my little camper at Elk River Rv, their excellent service didn't…read morestop after they ran my credit card. I bring it back to have it winterized, un-winterized, and to repair the damage I cause through my own silly mistakes (like leaving the electrical cord plugged in as a pull out of a campsite). I wish all companies were run with such integrity and friendliness.

JW Trailers (Justin) was available with little lead time and his mobile service. I have a dual axle…read moretravel trailer where one of the brakes was in operative. Justin diagnosed it quickly, repaired a splice in the electrical wire then billed me a very reasonable amount. He seems very well rounded and experienced, I have no reservations recommending his services.

From the owner: 16 years in trailer service industry, from small boat trailer to 53' semi. Call today to set up…read moreservice, we will come to you.

11/21/25. update. Patrick from PleasureLand called on 11/20 and explained situations on his end,…read morenot as an excuse but as a reason, for the lack of communication. The replacement blinds had recently arrived and he offered to come to our location install. Replacement blinds installed today, and they work great! Things happen, and Patrick helped make things right by Pleasureland.

We bought our Toy hauler from Jessie in 2021. We have had issues not the fault of the dealer, such…read moreas a really bad storm damage and some things were us just not understanding how things worked. Each and every time, they have gone above and beyond. One time we had a longer trip and a part on our screen door broke while we were on vacation. I called and they had the part for us before we came home. They take care of our camper for winter and spring service and all scheduled maintenance. As with anything, things can happen, but good relationships are critical, and they have always worked with us going above and beyond and we trust them. I would highly recommend them.

A salesman and I emailed back and forth until he gave me a price on a motor home that we agreed to,…read moreMe and my wife drove over to their Ramsey MN location liked the RV and were going to buy it, then the sales man left the office for about ten minutes, When he returned surprise surprise they wanted $1500 dollars more then the offered price!! so we left with NO motor home. I would AVOID doing business with this company seems they offer low $$ number just to get you in and then raise it in hopes you wont leave.

Beware of the unethical business practices of this company. They sold a trailer to an elderly…read moregentlement with clear cognitive and language deficits. They were told via phone that night by the daughter that they were not to sell him a trailer. They then hung up from the daughter and asked for a down payment. They added thousands in add on costs to the sale. When investigated by Attorney General, they responded that they never spoke with the daughter, never knew he planned to live in this trailer in a parking lot he didn't own (which they admitted by phone that they knew). They lied when they stated that the daughter spoke with them the next week and gave them his SS number.