Good folks that work there - things have a tendency to take a while longer but they always get done…read moreright. Can't go wrong if need Mercury parts or service.

Terrible service. I bought a brand new Hayabusa from these guys. Made all sorts of promises to…read moreget the bike delivered to me and failed. I brought the bike back a few weeks after they finally got the bike assembled, by appointment on Thursday, to put on some after market items. They knew what needed to be done the day I bought the bike and I wanted it done by Monday....When I called Monday they hadn't touched the bike. Unethical.

I brought in a pneumatic seat post that had failed. They looked my boat, saw that I bought less…read morethan 3 years ago and replaced it under warranty. In and out in less than 15 minutes. That is customer service.

I brought my boat into the Shakopee facility to have a Ultrex, Mega 360, Mega Live, 2 lithium…read morebatteries, hooked up, and an electrical issue repaired. I gave them a detailed diagram of how I wanted the boat set up. They chose to set it up how they wanted rather than how I wanted it. I was lied to / conned by the maintenance manager. He said I couldn't hook both Mega's to the Solix. I ended up getting $1800 worth of equipment that I didn't need. I had to bring the boat back twice and the Mega's still don't work. Additionally, the work was sloppy. They did not run wire bundles through the wire cannels. They instead attached them to the outside. My boat looks terrible. I was met with arguments and a bad attitude because they screwed up. I paid $196 per hour for substandard work. They don't even respond to emails about the terrible work they performed or try to reconcile it. So far, only the trolling motor works (independent from the One boat Network). I have to bring my boat to another boat repair shop. I need to know the extend of their errored work and have someone else fix their mistakes. I will submit an updated post once the other maintenance folks tell me what else they did wrong. If you value your boat, time, and money, have your boat needs fulfilled elsewhere.

They are an authorized Evinrude service center yet when I called to get mine in for service I was…read moretold they were not accepting any repairs just winterizations. This is the time to get them serviced so they are ready to go in the spring. I then called a shop in New Richmond, Wi. and was told to bring it right in which I did and it was fixed in 1 week. I would never call Hannays Marine again either for service or to purchase a new boat. If you need service for your Evinrude the drive to New Richmond is worth it Warners Dock knows how to treat their customers!

I've bought boats from other dealers over the years, but have brought 3 of my boats to them for…read moreservice. They do great work, and many of their techs were there 10-15 years ago and they have retained them. Thats says something in today's environment. Tim and crew do a great job!

joke of a store , willing to loose a sale over 122$…read more Unhelpful, not willing to negotiate, and very rude . Do yourself a favor and just buy from someone who already went threw there horrible process.

It's been 20 days and 4 emails since I asked about warranty repair to fix a cracked weld on the…read moretransom of my Lowe. Mr. Yeager asked for pictures which I sent the same day. I have not received any reply since.

I have been doing business with the great folks at Tonka Bay Marina for over 15 years! They have…read morealways provided quality work and reasonable prices. Not the cheapest on the lake, but you get what you pay for! Also, the owner's are dedicated to helping the greater Lake Minnetonka community. From helping the U of M with AIS studies to personally taking veterans out on the lake, they go above and beyond to contribute in a positive way. That's a business I can support!

This is the most complete and professional marina on Lake Minnetonka!…read moreI wouldn't do business anywhere else. Their crew is top notch!

Great place to buy I got a great deal on my 2015 Lund Pro guide.. Really happy with the service!read more

I just bought my second boat and my last boat ever from rapid marine, they are nothing but a bunch…read moreof lies , I would spend thousands of dollars more going somewhere else , that includes there service department!!!

Continually impressed with the responsiveness and professionalism of Westre's. You can tell they…read morereally care about their customers and go out of their way to accommodate - especially for people new to the cabin/boat life :) Thank you Kacey and Carl for being so helpful! You definitely have a customer for life!

Westre's Marine service department is outstanding. The mechanics are thorough, the service staff is…read morefriendly, and together they really try to accommodate their customers. Highly recommended.

I had some boat trouble and Blue Lagoon took care of me immediately the next morning in spite of my…read morenot so pleasant demeanor. Would highly recommend, everyone I worked with there was very professional.

My husband has had his boat with them for years and for the past few summers I have worked with…read morethem to coordinate storage and delivery to our dock. Every interaction with staff has been professional, accommodating, and educational. I have appreciated all their advice, and the services they provide. For someone who is still new to the area and not experienced with boat ownership, I have found them to be trustworthy partners in this process. ​ I cant thank them enough for their work- Samantha Wacker.

Boats are quality, service is really bad. Not worth paying their high price for the boat and…read moregetting terrible service. Havent fixed the same problem for years and gave my boat back this year that didnt even work right. Its a shame as they used to be good.

After 5 years of having the same warranty issues addressed year after year with poor resolutions…read moreand rud customer service I was happy to move on to a new boat from a new dealer I could trust to get the job done write. Unfortunally upon selling my Harris Crown 250 the new buy ran in to Marine max, Rogers, poor workmanship too. When the buyer of my boat did his inspection to put it in the water he found the prop nut was not tightened and the lock tabs were not bent up from the winterization done by MarineMax. In order to make my buyer happy I sent him $300 to have the oils change in the motor and lower unit, not trusting it was done right. He is 5 hour away and we did not want any problems. I contacted marine max and as usual, they would not credit the fall service I had to pay for again. I sent the pictures of the job not finished.