Bunch of crooks run this place, it was great at one time. Under the new management things have gone…read moredownhill. It's amazing it is still in operation. No. I won't tell my stories but I will try and save you a little time.. just go elsewhere.. Riverview has nothing better to offer then any other like they say.. they are dickheads about it too. They Do NOT like people ordering parts and installing themselves, nick will Sabotage the order and make it look like it's your fault.. or they leave 1 main part missing so you have to come back.. not so sneaky... just ask any of their MECHANICS.... They are all brand new. They good ones started their own company or work at power lodge ! I've had past experiences getting estimates for insurance with them as well, they are not on the customer sides

Good folks that work there - things have a tendency to take a while longer but they always get done…read moreright. Can't go wrong if need Mercury parts or service.

My husband found this Marine Hardware and Supply online to order hardware for building a fishing…read moredock. This family run business is fantastic. Hours after placing the order via their website, we received a phone call from the owner indicating that we may have ordered the wrong number of items based on the collection of the order. He was RIGHT. He helped my talk through his needs and corrected the order and resubmitted. Such wonderful customer service! Should we ever need more supplies of this nature, we will be back. Thank you for your assistance!

From the owner: Marine Hardware, Boat Trailer Accessories, Boat Roller Ramps, Post Dock Brackets, Floating Dock…read moreBrackets

I have been doing business with the great folks at Tonka Bay Marina for over 15 years! They have…read morealways provided quality work and reasonable prices. Not the cheapest on the lake, but you get what you pay for! Also, the owner's are dedicated to helping the greater Lake Minnetonka community. From helping the U of M with AIS studies to personally taking veterans out on the lake, they go above and beyond to contribute in a positive way. That's a business I can support!

This is the most complete and professional marina on Lake Minnetonka!…read moreI wouldn't do business anywhere else. Their crew is top notch!

Great place to buy I got a great deal on my 2015 Lund Pro guide.. Really happy with the service!read more

I just bought my second boat and my last boat ever from rapid marine, they are nothing but a bunch…read moreof lies , I would spend thousands of dollars more going somewhere else , that includes there service department!!!

This is a great place for service and parts. They have winterized my boat every year for over a…read moredecade and they do a good job!

Excellent service. Friendly people. Great place to buy a boat. Easy to find and is off the freeway.read more

I went to get a pair of boat keys and they had them waiting for me and was in and out in a minute…read more Pat was very helpful.

Boats are quality, service is really bad. Not worth paying their high price for the boat and…read moregetting terrible service. Havent fixed the same problem for years and gave my boat back this year that didnt even work right. Its a shame as they used to be good.

Believe the negative reviews!! If you want customer service after you purchase, DO NOT BUY FROM…read moreHERE. If the owners responses to reviews aren't enough of a clue that this place is beyond unprofessional, here has been our experience. While our initial showroom experience was positive--Randy was helpful and attentive--the service quickly deteriorated after we made a deposit. Getting in touch with anyone became nearly impossible. Calls and messages went unanswered, forcing us to call multiple times just to get an answer and have to repeatedly visit the store in person just to complete basic steps that should have been handled in a single visit. Even then, things weren't ready as promised, and we couldn't take the boat home when expected due to the table not being installed. As first-time boat owners, we asked for a thorough walkthrough and some guidance, but were met with impatience and condescension. The "orientation" lasted only a couple of minutes, and staff seemed eager to rush us out rather than help. They couldn't even be bothered to stand outside and help get the trailer on the hitch. They also forgot to give us key items, including the boat cover and a necessary pole, which required multiple additional follow-ups that went unanswered, and another trip to the store. To make matters worse, customer service was outright hostile. After multiple attempts to resolve the missing pole, one associate called back and immediately became verbally aggressive that we are the problem and proceeded to hang up on us. We've never experienced this level of unprofessionalism. All we've asked for is returned phone calls, answers to our questions, and some support as new boat owners. Even after spending $40k with them, this is apparently too much to ask of Boat World, their owner, and associates.

Bought new pontoon picked up in april.Better boat and price than local dealer in northern MN. Had…read moreproblem with motor and brought back to them Monday before memorial weekend. Fixed freak problem by Wednesday in a very busy week for service dept.Would buy from them again

Was totaly set back by buying this boat.Was multiple issues an was bought brand new an shipped to…read moreClark's Marine.Just a few to mention as follows,an decide, if maybe a new boat is right for you.First,came with worng trolling motor so new holes had to be drilled in my brand new paint&hull!Second,multiple scratches in paint job with multiple spray over from paint booth!Third,found multiple screwholes that had balls of wadded carpet stuck in them! Fourth,power&tilt trim failed in first week an had to be replaced!Fifth,Boat was ordered an was told five to seven weeks,took thirteen;,sparetire,an boat cover took even longer.Sixth,all locks on storage space would jus spin so lock is useless!Guess the worse would be that the company(Crestliner) never even called me,they sent me a questionnaire an never even followed up on that! My most recent problem was a stray spark in motor that was causing multiple problems with tilt/trim,guess i am glad it didnt kill me,really got lucky!!!