Since writing a not so good review earlier today, I was contacted by an Airstream of Minnesota…read morerepresentative. He listened carefully to my concerns and was extremely attentive. I appreciate the care he took. I would like to change my review now to say that if something goes wrong, they will do everything they can to make it better.

We were so lucky to have met Jason the general manager at Airstream Minneapolis ! Him and his crew…read moretreated us like family and bent over backwards to help us with our airstream and trip. Seriously some of the nicest people we have encountered in this state. The facility was incredible along with the beautiful varity of airstreams. If you are thinking of purchasing the best Rv on the planet drive to Minneapolis to get one! We drove from California and it was well worth it! Thank you Jason for the hospitality- we are forever grateful

We purchased our travel trailer from North Country RV after doing research on what we were looking…read morefor. We stopped in a Chilly afternoon in March and were met with a polite and knowledgeable young man. He showed us a few trailers and was never pushy. They were down to earth and welcomed every question we had. We are happy with our trailer and would recommend anyone looking for honest friendly people head to North Country

My wife and I traveled across the country to purchase a toyhauler from North Country. They were…read moreoffering an excellent deal an a previous year model so we decided the savings would be worth the drive. I found through a little research they had previous happy customers. Although our road trip was a little more adventurous than anticipated due to vehicle and weather issues, we were still happy with the choice we made. North Country RV took care of us, setting us up with the new hitch and add-ons that worked for us, with no pressure to sell us things we weren't interested in. They even followed up the sale by sending us a gift, months later. Well done North Country. I wish all businesses operated like this one.

11/21/25. update. Patrick from PleasureLand called on 11/20 and explained situations on his end,…read morenot as an excuse but as a reason, for the lack of communication. The replacement blinds had recently arrived and he offered to come to our location install. Replacement blinds installed today, and they work great! Things happen, and Patrick helped make things right by Pleasureland.

We bought our Toy hauler from Jessie in 2021. We have had issues not the fault of the dealer, such…read moreas a really bad storm damage and some things were us just not understanding how things worked. Each and every time, they have gone above and beyond. One time we had a longer trip and a part on our screen door broke while we were on vacation. I called and they had the part for us before we came home. They take care of our camper for winter and spring service and all scheduled maintenance. As with anything, things can happen, but good relationships are critical, and they have always worked with us going above and beyond and we trust them. I would highly recommend them.

The sales and service departments were great within our first year of owning our camper. Following…read morethat, it was challenging to get in touch with the service department because there wasn't a direct phone line (you had to go through their national customer service line). We tried to schedule our winterization with them again this year and never heard from them. After submitting the request online, it was nothing but crickets. I finally called and made my way to their service department who shared they were no longer taking appointments because this location was closing.

Not sure how they could improve. The sales staff, especially Bruce is great. We were very…read moredisappointed in them backing up their repair work. 1st the water heater we needed to half the summer to get. Since we had it in for repairs we thought it would be nice to have a new fridge. It took the rest of the summer to order it and install. Then the fridge was half the size of the original one. We have to pack an extra cooler to store milk and drinks. We took it out for a trial run for a fall weekend when we finally got it back. The water heater worked fine but the fridge didn't. We took it back and they "fixed it". We had to put the rv into storage right after we got it back so we didn't get to take it out camping until the next season. In the spring it worked ok until mid summer. Then it started acting up the same as before. We took it back when we had time to but they said it was out of warranty. It was going to cost for them to look at it. We took it back and will be bringing it back to a more reliable service provider. Very disappointed. The crew that works on the RVs is great, the office management isn't very helpful. So sorry to leave a bad review, we usually like to leave good ones.

A salesman and I emailed back and forth until he gave me a price on a motor home that we agreed to,…read moreMe and my wife drove over to their Ramsey MN location liked the RV and were going to buy it, then the sales man left the office for about ten minutes, When he returned surprise surprise they wanted $1500 dollars more then the offered price!! so we left with NO motor home. I would AVOID doing business with this company seems they offer low $$ number just to get you in and then raise it in hopes you wont leave.

Beware of the unethical business practices of this company. They sold a trailer to an elderly…read moregentlement with clear cognitive and language deficits. They were told via phone that night by the daughter that they were not to sell him a trailer. They then hung up from the daughter and asked for a down payment. They added thousands in add on costs to the sale. When investigated by Attorney General, they responded that they never spoke with the daughter, never knew he planned to live in this trailer in a parking lot he didn't own (which they admitted by phone that they knew). They lied when they stated that the daughter spoke with them the next week and gave them his SS number.

Bought a Brand new RV from this company a few months ago. The experience was just OK up until the…read morepoint of sale, then things got much worse. I can't get through to my sales rep, service calls and questions have not been addressed, I even called the sales manager and could not get through to a real person. So far, including all my calls, I have only once had a return call and that was before I actually took possession of my new RV. They were very interested in making the sales but not in any follow up afterward. I at least expected a so called manager to return a phone call. I would not recommend this company if you expect any service after the sale!

I purchased 2011 Rockwood trailer They sold it to me and after I got it home found out that it was…read moredamaged by water under the floor, I called and they said they had no Idea there was water damage, So a Professional camper sales could not see it had water damage. I called back and all they said they would do is test it to see if it was still leaking. I fixed it on my own no help from Niemeyer, Beware of anything you purchase from Niemeyer as they have no clue as to the condition of the products they are selling. Shop elsewhere!

Great pricing. Great service. Before, during and after the sale. They showed us the trailer we…read moreasked to see, and then gave us the opportunity to look it over without a salesperson hovering over us. They had our new trailer cleaned and prepped at the agreed upon time and did a thorough walk-thru with use before delivery. We paid cash, so we didn't need to go through the financing process, just the payment and title/license paperwork. Everything went smooth as silk.

We have purchased two motorhomes from Hilltop Camper. We are not motorhome experts, and each time…read morethe sales staff were very patient and kind. In both instances, they made sure we chose a model that was aligned with our skillset and need to feel safe while driving. Our experience with Finance was equally awesome - very patient and explained things in a way we could understand. And whenever we needed service and maintenance, they were very professional and engaging. I highly recommend the caring staff at Hilltop Camper for your RV needs!

I tried to purchase a camper here and ended up canceling the entire deal because of how the…read moretransaction was handled. I requested several upgrades, and everything we agreed on was listed on the purchase order. I specifically asked for the out-the-door price, was given that price, and put down a $1,000 deposit. A few days later, I completed the credit application and was approved. Shortly after the approval, the finance manager called and tried to sell me an additional $900 upholstery protection package. Why wasn't this brought up when I specifically asked for the out-the-door price? The timing, after I had agreed to the price, paid a deposit, submitted a credit application, and been approved, did not sit well with me. If you're going to offer an additional $900 product, tell the customer before they commit to the purchase, not afterward. I canceled the order. Unfortunately, getting my $1,000 deposit back became another problem. I spoke with three different people and still didn't receive my refund. I finally had to drive there in person to get my deposit back. The whole experience left me feeling that I couldn't trust the transaction. An out-the-door price should mean an out-the-door price. I won't do business this way.

My salesman, Joel, was fantastic. I purchased my Entrada 2600DS motorhome from Open Roads in…read moreFebruary. I live in Green Bay and Monticello is over five hours away. Even though I had looked at the same motorhome at a dealership in Wisconsin, I was not in a position to buy at the time and did not inspect it closely. Prior to buying, I had many questions for Joel about its components and how everything worked. He went out to inspect it for me and even went out on some very cold days to take measurements and photos of the ceiling vents and other features. This was my first motorhome and I was nervous about making this big of purchase. Joel really helped me out. I would also like to give a shout out to Sarah who helped me with the paperwork and warranty information and Mike in their service department who did the walk through with me. As I started using my motorhome, he helped me figure out how to use the tankless water heater and answered many questions. He always returned my call if I left a message

We are so happy with our purchase and experience at Open Road RV in Monticello!…read more This is our first RV purchase and we weren't quite sure what to expect, but everyone at Open Road RV was super in helping us with the process from start to finish. Corrine answered my first phone call inquiring about the RV we were interested in. She gave us a great tour of it when we came in. Corrine and Kelli were great at answering questions too and we felt really comfortable because they are experienced RV owners as well and passionate about the great world of RV camping. Sarah was excellent at helping us with the financial work and making sure we got everything we asked for. She was always available to answer any questions and is very personable. Adam in service was great to work with and made sure any issues were fixed well to brand new standards. When the day came to pick up our RV, Steve was amazing at showing us how everything worked and explained things that were very easy to understand for a novice like me, as well as talking shop to a more experienced guy like my husband. He made it fun as well as informational from the start through making sure everything was hooked up perfectly before we left with our unit. It was such a great experience and everyone seemed to share in our excitement! We definitely recommend Open Road RV in Monticello for their professionalism, kindness, knowledge and the way they all seemed to genuinely care about our journey into the RV world!