Stopped at Big Tex and dealt with RT ..We had an issue with getting a Dump delivered at a job site…read moreand he recommended a Dump trailer for this need..Just wanted to say thanks..this was a great alternarive...RT was helpful and friendly...Couldnt be happier with the service

I purchased my first camper this summer. I have had many issues with the solar panel and battery…read more The only answer I get from them is look at the manual. In fact when I got my walk through he referred to looking at the manual for a lot. I found that they did not connect my solar panel and they put the wrong size fuse at the battery. I have since talked to many people (not elk river) and have resolved the problem.

In the two years since I purchased my little camper at Elk River Rv, their excellent service didn't…read morestop after they ran my credit card. I bring it back to have it winterized, un-winterized, and to repair the damage I cause through my own silly mistakes (like leaving the electrical cord plugged in as a pull out of a campsite). I wish all companies were run with such integrity and friendliness.

Good folks that work there - things have a tendency to take a while longer but they always get done…read moreright. Can't go wrong if need Mercury parts or service.

Terrible service. I bought a brand new Hayabusa from these guys. Made all sorts of promises to…read moreget the bike delivered to me and failed. I brought the bike back a few weeks after they finally got the bike assembled, by appointment on Thursday, to put on some after market items. They knew what needed to be done the day I bought the bike and I wanted it done by Monday....When I called Monday they hadn't touched the bike. Unethical.

11/21/25. update. Patrick from PleasureLand called on 11/20 and explained situations on his end,…read morenot as an excuse but as a reason, for the lack of communication. The replacement blinds had recently arrived and he offered to come to our location install. Replacement blinds installed today, and they work great! Things happen, and Patrick helped make things right by Pleasureland.

We bought our Toy hauler from Jessie in 2021. We have had issues not the fault of the dealer, such…read moreas a really bad storm damage and some things were us just not understanding how things worked. Each and every time, they have gone above and beyond. One time we had a longer trip and a part on our screen door broke while we were on vacation. I called and they had the part for us before we came home. They take care of our camper for winter and spring service and all scheduled maintenance. As with anything, things can happen, but good relationships are critical, and they have always worked with us going above and beyond and we trust them. I would highly recommend them.

The sales and service departments were great within our first year of owning our camper. Following…read morethat, it was challenging to get in touch with the service department because there wasn't a direct phone line (you had to go through their national customer service line). We tried to schedule our winterization with them again this year and never heard from them. After submitting the request online, it was nothing but crickets. I finally called and made my way to their service department who shared they were no longer taking appointments because this location was closing.

Not sure how they could improve. The sales staff, especially Bruce is great. We were very…read moredisappointed in them backing up their repair work. 1st the water heater we needed to half the summer to get. Since we had it in for repairs we thought it would be nice to have a new fridge. It took the rest of the summer to order it and install. Then the fridge was half the size of the original one. We have to pack an extra cooler to store milk and drinks. We took it out for a trial run for a fall weekend when we finally got it back. The water heater worked fine but the fridge didn't. We took it back and they "fixed it". We had to put the rv into storage right after we got it back so we didn't get to take it out camping until the next season. In the spring it worked ok until mid summer. Then it started acting up the same as before. We took it back when we had time to but they said it was out of warranty. It was going to cost for them to look at it. We took it back and will be bringing it back to a more reliable service provider. Very disappointed. The crew that works on the RVs is great, the office management isn't very helpful. So sorry to leave a bad review, we usually like to leave good ones.

Great customer service! We came from Camping World in Monticello after receiving horrible service…read morethere and the guys here helped us get what we needed! Thanks!

SERVICE: In my opinion, the service a dealer provides is what makes a customer want to buy from…read morethem, either for the first time, upgrades, add-on parts, supplies, or future campers. I had to buy a new camper while snowbirding in Gulfport, MS, because the 2006 camper I had developed too many problems to keep fixing. I am home now and I need some warranty work on my 2023 Forest River / Prime Time Crusader and my factory rep provided Minneapolis Trailer Sales as a warranty service dealership. I called them twice on 5/9/2024 and both times, Steve, their warranty rep, was too busy to talk with me, so I left my name and cell phone number for a call back. I was promised he would call back ASAP. He didn't call back. So, their service department is either too busy, understaffed, or just doesn't care; whatever, it is not someplace to go to for service. Lesson learned? Don't buy a camper from Minneapolis Trailer Sales if you want good service!

The entire purchase of our Airstream was smooth, no pressure and hassle free. Everyone from sales,…read morefinance, walk-through/Delivery and parts were friendly, extremely knowledgeable and easy to deal with. At no time did we think anyone was pressuring us to make a decision, there was no up-sell other than the standard stuff at closing but even there, no pressure. The Airstream we bought was ready for us to pick up at the agreed time and was cleaned inside and out. Kevin, our sales guy noticed some tape marks the cleaners missed and immediately left to get cleaning supplies and cleaned it himself before proceeding. Tim went through the unit from front to back, inside and out and answered all of questions. He provided tips and tricks, helps us hook up our truck and sent us on our way. We always felt like we were being looked after and are now proud Airstream owners enjoying the RV life. We will continue to use Lazydays for servicing, storage, accessories etc - great experience.

We were so lucky to have met Jason the general manager at Airstream Minneapolis ! Him and his crew…read moretreated us like family and bent over backwards to help us with our airstream and trip. Seriously some of the nicest people we have encountered in this state. The facility was incredible along with the beautiful varity of airstreams. If you are thinking of purchasing the best Rv on the planet drive to Minneapolis to get one! We drove from California and it was well worth it! Thank you Jason for the hospitality- we are forever grateful

A salesman and I emailed back and forth until he gave me a price on a motor home that we agreed to,…read moreMe and my wife drove over to their Ramsey MN location liked the RV and were going to buy it, then the sales man left the office for about ten minutes, When he returned surprise surprise they wanted $1500 dollars more then the offered price!! so we left with NO motor home. I would AVOID doing business with this company seems they offer low $$ number just to get you in and then raise it in hopes you wont leave.

Beware of the unethical business practices of this company. They sold a trailer to an elderly…read moregentlement with clear cognitive and language deficits. They were told via phone that night by the daughter that they were not to sell him a trailer. They then hung up from the daughter and asked for a down payment. They added thousands in add on costs to the sale. When investigated by Attorney General, they responded that they never spoke with the daughter, never knew he planned to live in this trailer in a parking lot he didn't own (which they admitted by phone that they knew). They lied when they stated that the daughter spoke with them the next week and gave them his SS number.