Mr. Appliance told me my oven wouldn't ignite because the safety valve was unsafe, which was…read moreperfectly logical since nothing about safety is ever safe. They heroically hunted for a part rarer than a straight answer, finally finding one for $420--plus labor, because labor is the price you pay for parts and parts are the price you pay for labor. I declined their $635 salvation but still paid $139 for the privilege of learning my oven was broken, which I already knew, because that's why I called them. Two months later, a handyman fixed it for $150 by replacing the ignitor, which wasn't the problem because it was the problem, and that's the beauty of this catch: the part you need is always the part they don't sell, and the part they sell is always the part you don't need.

on may 2nd we had a technician come out he walked in the door asked what was going we told him he…read morepushed the start button on my washer and automatically knew in an instant what it was I call bullcrap on that he never took it apart never even moved it told me 740$ to fix it ... absolutely not but he still got the 139$ for coming out won't call these people again definitely have a racket going there

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Walt's appliance is an great store for appliance purchase prices are very reasonable they also…read morerepair appliances. Home repairs or you can thank your appliance to the shop repair cost is the best around. The crew explained everything that needed repaired. They also sell parts if you want to DIY . Great inventory on parts and all name brand appliances in stock. Completely recommended for your next appliance purchase or repair.

I recently purchased a Bosch refrigerator at a great deal (normally priced at $4000 - new) for…read more$1600! It was open box and they had a great selection of counter depth refrigerators (Mainly LG, Samsung, GE, and Frigidaire) They also have a wide selection of washer/dryer sets. The staff was very knowledgeable and helpful with questions including setting up delivery.

From the owner: Mega Discount Appliances offers brand new appliances at 50–60% off retail prices!…read more All items come with a full 1-year warranty. We carry top brands like GE, LG, Samsung, Whirlpool, Frigidaire, Haier, and Hisense. Same-day pickup and fast delivery/installation in 2–3 days available. Lowest delivery & installation fees in town, plus free haul away with service!

I had a very pleasant experience with Sam's Furniture, in large part thanks to Jackie, and the…read moredelivery guys, Mike and Charles. When I first arrived at Sam's I was greeted by Jackie. She simply said "welcome," and waited to approach until it was apparent I was ready to be approached. I was a bit worried going in that it would be like the car lot experience. Thankfully, it wasn't. I saw the couch I wanted, and Jackie handily provided this information (anyone considering this place will find this helpful): Since I was a first time customer, I could get fres shipping on my items. (I didn't spend this much, so shipping was $79.99). They do finance (but I paid outright). The do not deliver on Sundays or Mondays (Yes to Saturdays). Generally speaking, the furniture is not available on site, same day. You purchase your items, and schedule a pickup or delivery. The warehouse is on Beach Street in Fort Worth. If they deliver they move in the item (even if you are upstairs like me). You can also pay to have your old item moved, $20 per item (as I did with my old couch). The game killer may be for anyone considering this place that you can't do same day. Also, if you need a Saturday delivery, you may have to wait even longer. Mine was delivered 30 mins ago and I ordered it 2 weeks ago. I have never heard of a "sofa emergency," so that shouldn't be an awful thing. The prices were very reasonable. My super swell sofa was $349. They also had a "Clearance Zone" with some good stuff! Jackie was able to communicate with me via phone following the process during business hours and handled all of my questions with ease. When the item arrived, Charles and Mike delivered, moved my old one, set up the new one, did a walk by with me to ensure quality, took photos and asked me to sign. You could tell they actually enjoyed their jobs. Thanks Sam's for making the little time I have off comfortable!

The location is awesome! The selection is a little scarce, but the prices and quality of what they…read moredo have keeps me going back.

They'll sell you whatever because the restocking fee is 30%. You get way better prices at other…read moreplaces. The warranty is 1 year, others is 2. Don't waste your time and money

Bought an large upright freezer from them in June of 2021. The freezer quit working in June of…read more2023. I went in to see if there was anything they could help me with through the manufacturer and they told me they weren't their responsible and it was probably a power glitch. Poor customer service.

I purchased a 55 inch television and mounter . The sales clerk was friendly but he kept trying to…read moresell me things I didn't need. He gave me a delivery date and time slot 2:30-6:30. There was no show and no call. I called them to see what was happening to my delivery, as it was already 6:45. I was told it was rescheduled for delivery date a week later. No apologies unprofessional I wasted my Saturday afternoon and then he proceeded to blame me! Worst experience. I'm so disappointed, I have bought laptops and security systems with Best Buy. Never again, time to take my business else where

I don't know if it's applicable to the Arlington store , but thats where we ordered our appliances…read morefrom. I am happy to update the review if i can find anything to assist in a proper resolution or place toI provide details on my awful experience. I hope to prevent others from a pain or hassle while handing over their money and expecting to receive what has been paid for Yesterday the washer was delivered with NO dryer! I was not provided any kind of update from Best Buy , but was informed by the 3rd party delivery guy that the dryer was not in stock and was scheduled for a later delivery day. As the dryer was physically purchased in store.... this makes no at sense! it's been over a week and then we find out there's more delay!!! The worst part is that when we finally got them on the phone, a man who barely spoke English and obviously, he either, did not understand it either, or pretended to and only tried to get the phone call off the line and out of the queue. When he repeatey failed to acknowledge or provide proper assistance or answer any questions or do ANYTHING but seem incompetent and lacked accountability, concern, or active listening skills, absolutely ZERO desire to resolve or assist! he could not even identify what he was much less how to do it he wanted to give a generic answer with no relevance and rush off the call. Where I lost my a supervisor was requested (at least 3-5 times) and the rep put the call on hold and said things that were not applicable or helpful. I was refused an escalation! I don't have my dryer or any updates as to why I don't! I was denied an escalation and transferred to a different dept and rep instead! He said he was getting a supervisor and when he finally implied he was going to... He said he was transferring I said where he did not answer and just transferred anyway knowing it was not a supervisor or manager... just a different department. This is unacceptable and this rep should not be working with customers anywhere! i went to Best Buy instead of a no name company to avoid this sort of thing! Best Buy.... this guy makes it more of a Best Lie. Go to alternative retailers for your appliance purchases if you need them sooner than later

The appliances were packaged nice and sturdy for delivery. Everything was great and the delivery…read morecrew did a Phenomenal job. Prices were good if not better than department stores. Highly recommend Texas Appliance. Great job guys.

I went to Texas Appliance to looking for a selection of appliances. I was greeted by a helpful…read moresales associate who showed me around and answered all my questions. The next day, I followed up about an oven and was assured it was in stock. After a few emails, we finalized the details, and I waited for an updated invoice by email. Then, communication completely stalled. After a couple of days without a response, I reached out to the store and discovered that my sales agent was no longer with the company. To make matters worse, I learned several crucial details had been overlooked, including the need for an in-home measurement and additional installation fees. On April 25th, I paid for both the oven and the measurement fee. After the measurements were completed, I contacted the store again, only to find out that my new sales agent was on leave. The store manager stepped in, and I had to bring him up to speed on my order. He then informed me there were issues with LG warehouse, and that everything had to come from California--meaning there was no definite timeline for when my oven would arrive. This was incredibly frustrating, especially since my original salesperson had assured me that I would have it within 10-15 days. Over the next several weeks I heard nothing from the store. I called asking for updates and continue to get the same message, we do not know when it will be in. Fast-forward 30 days from my first visit--I finally received a call letting me know the oven had arrived. However, before installation could proceed, I was informed that I had to pay the $540 installation fee upfront. I asked if I could pay on the day of installation. I had already paid $3000 for the oven and I would really like to wait and see it before I paid any more money. They refused, citing store policy. The store manager even called me saying there was no way they could do it to where I paid for the installation on the same day. At that point, I had lost all confidence in the process and requested a refund. If they are willing to loose my business over a "store policy" and $540, then I will go some where else. I initially chose Texas Appliance expecting a higher level of customer service, but my experience was nothing short of disappointing. I realize they cannot control the shipping delays with LG. However, with all the issues with my order, when it came down to a simple store policy, they were unwilling to budge. I was not asking for a discount. I just simply asked to wait and pay the installation when I actually saw the work bring doing.

What an odd place, I say…read more My fiancé found this on Facebook Marketplace. We were moving from a 500 sp. ft. apt to a home, and needed the basics. Cysco's boasted cut rate prices, and in my favorite city, so we decided to check it out! Let me say this first - on Google this joker has like 1.5 stars. The secret - you MUST call before arriving. They aren't always there. It's in a big warehouse district. More mechanics than retail shops. Be prepared for that, and to turn quick off Cooper. When we arrived unannounced there was a kind young gentleman that could only speak Spanish. He immediately called Francisco and we Facetimed. He was very nice, and I was taken aback at how well he knew his inventory by memory. He said, "Delivery is $100 more, and we install." Ultimately, we ended up waiting a couple of weeks before we connected again due to the storm. Immediately following the storm, my fiancé and her father went over and picked a very nice Whirlpool Fridge that clocked in at about half price. Great deal! When she tried to purchase he said "Delivery only!" and "That's $100 but I can do $50." She tried to object but he was insistent. He also informed her that it would be 2 days before delivery. Once he arrived he was a bit brash, and removed the kitchen door in order to enter without asking. She was alarmed but he wasn't communicating. He got it installed, though. My fiancé and her family did describe his throughout the process of install as "rude," however. I was absent much of the time, but when I did return he was beginning to leave. As I pulled up he was departing, and he peeled out on my brand new driveway - spinning tires and all with tie down straps hanging out. However, it was indeed a great deal. Truthfully, it's a bit of a Frankenstein. The shelves indicate that some are from a Maytag and some are from Whirlpool, but either way, it's a solid and beautiful machine. All purchases come with a 90 day warranty, so that is a plus! Let me say this: It IS INDEED a Scratch and Dent shop! I will say, I would likely visit Cysco's again if needed, but with a little less optimism and a little more gumption to negotiate. The product is solid, but with so many fish in the sea I don't think I want to fool with said foolishness going forward.

Quick and easy appliance purchasing at very reasonable rates! Delivery and installation service Is…read morealso very reasonable!

First of all, this is a real local business and not a broker that connects you with random…read moretechnician. Kyle himself answered the phone, agreed to come today, inquired about the issue and model number so he got the part that likely failed. He was spot on, my dryer needed a new heating element which he replaced quickly and left the machine working well. Super clean job and great to communicate. He was even early, I will definitely recommend and use him again.

Without hesitation I absolutely recommend Mensk Appliance Repair. I recently contacted Kyle…read moreregarding an issue with my refrigerator. He was polite, personable and professional. He came to my home the following day, and within 10 minutes he explained to me the cause of the problem. Both his diagnosis and remedy were spot-on because the unit is working great. It cools now just as good or better than it did when I purchased it 4 years ago. He actually made two trips to my home because he had to order the parts for the repair. After he was done, he kindly offered to help me return the food to the unit and he tidied up the area he was working in. He was very respectful of my home, and showed genuine care and thoughtfulness. Before leaving, he explained his warranty on the repair and provided me with a written receipt. I'm not easily impressed, but I can wholeheartedly say this was the most pleasant experience I have had with a repair person in a very, very long time. I am positive you will be pleased as well.

Jamie is the BEST, she helped me pick out bushes for my front flowerbed after the foundation repair…read morepeople ripped out the shrubs I had there. I had been wanting to change things up and she helped me update and make my house look AMAZING!!

Enjoyed my trip there today for relaxation & inspiration. Grateful to be able to take my dog along…read moretoo. Good variety. Seemingly reasonable prices. They're preparing for Christmas. Weekly specials available. Large private parking lot. I showed great restraint today, lol.