We got to this restaurant, and there was one customer at the bar. We ordered our food and sat patiently waiting. The waitress spent the next 10 minutes openly complaining and talking bad about a coworker who had a family emergency and couldn't come in the day before. As well as management for not firing said individual. Can we see Profesionalism here? We're still waiting for our food. An obviously married man, with his 6 month old and toddler, come in. Over the next 20 minutes, she flirted with him. They somehow received their food ahead of us. Eventually, we got our food. My GF ordered an omelet with 4 things. When it arrived, it was missing 2 items and had another item she didn't order added. She waited for the waitress to come back and check on us. It wasn't till 15 mins later, after the married man left. She asked if we needed refills. At no time asked how the food was. If we needed anything. We paid and left.
Sadly, I had to take my GF to Starbucks to get breakfast after paying $13 for a meal she didn't eat. It's a sad world when a "fast food" restaurant can follow an order correctly. Yet, what presents itself as a small town, customer focused, and family restaurant can't get a simple omelet correct. Or even give basic customer service. read more