Outstanding service with unparalleled knowledge of which shoes work best for different types of…read morefeet. I buy a lot of high end shoes because of plantar fasciitis, one arthritic knee and one arthritic ankle. Landy put me right into the perfect shoes for my situation. And, he actually has multiple colors available for each shoe-- something I haven't found any place else in northwest Georgia. An added bonus was his free Scotch Guard treatment! Go see Landy and you'll not only be supporting a small business owner but you'll also receive service from a level of experience not seen in many shoe stores anymore. I finally found my shoe store at The Athlete's Locker!

Friendly customer service and the owner was very helpful identifying my issues, explaining them to…read moreme, and providing shoe options for my needs. He was not pushy, did not try to sell me a product, and genuinely cared about my comfort. This is an example of how small businesses provide a better quality of service. I'm happy with my purchase and would buy from this business again. Support your local businesses! They are the heart of your community!

I was looking for something really specific. I got no help while I was there. I didn't even get an…read moreacknowledgment when I entered the store. The associate was helping another customer check out, but still never checked on me to see if I needed help. The prices are relatively inexpensive and they have a good deal going on. They do have a wide selection of shoes for all ages however they didn't have what I was looking for. There is Apple enough parking close to the entrance?

I was greeted when I entered the store. I looked around for a bit trying to find shoes for my son…read more I found a pair that he liked but couldn't find his size so we went up 1/2 a size to get the pair he liked and was on sale. Going up to the register to check the lady that had originally greeted us on the way in noticed us coming and walked away to sit down in an aisle. So we waited for the other register to clear and the lady seemed nice. The shoebox was broken and she smiled and apologized and I teased her because it was broken we got a discount and we both laughed. She scanned the box and the price was way higher than the sale price. I asked her about the price and she said she would check it for me. I showed her exactly where the shoes came from and she said there was a slight difference in the shoes and they were indeed much more expensive and asked if we really wanted the other pair that was a slight color difference and I said yes, we thought the ones we had were them and asked if we needed the size 10 and I said actually we needed a 91/2 and she looked above the display and found what we were looking for originally. You don't see this kind of customer service hardly anymore. I sincerely thanked her and we left. I wish I had got her name.

I went to return a pair of shoes. It was the eleventh day after purchasing them; so I was told…read morethat I could only receive a store credit. I asked for the owners number; so that I could explain that I had been sick. I called a few times; then finally left her a voicemail; she never bothered to call me back. This is not professional and they've lost a customer for life.

Working out of town it takes a lot to get anything done locally. But when I needed a pair of shoes…read more(I admit it was Christmas Eve) on line it showed they were open til 6pm. I arrived about 330pm finding out they close at 4pm today. Understandable. BUT. .... When you know there's only 30 min before closing you should offer help to your customers instead of chit chatting at the register about some accident etc. there was one gentleman that offered assistance after I'd been in there about 20 min. I go to try on a pie of shoes and it is 357pm and the older lady at the register snapped at me and told me they were closed and didn't offer any assistance. She did say they were closed so they could try to get home to families because of Christmas Eve. If you were that concerned with getting people home for the holidays why not close for the day or close at noon. By 4pm that's kinda petty. Not to mention not thinking very highly of the workers you do have. Please post early closing on your website for future reference. Otherwise I think it would have been a decent place to find a limited amount of good quality name brand shoes. You'll be out of luck if you wear anything much over a 7-8.5 as that's the majority of what they have. Others are very limited. (I'm a 10)

Clean store, nice employees, easy to find the stuff I needed, only downside is that it was a little…read moresmall, but that's not bad at all

website says it opens at 8 AM. I thought I'd check anyway because I thought I preferred it to…read moreanother well-known big box store. While driving in, I happened to see an employee and I asked him what time his store opens. He said to me "we are open". It was 733AM. Yep, drove up, closed. How does an employee not know their own hours? Was he just being a jerk? Is he really that dumb? Not a big deal except I was in a hurry to get somewhere and wound up going to Walmart anyway. At least they seem to know their own hours.

OK yelp you have the phone number wrong it's 678-695-4888. I have no idea why the store has a one…read morestar the staff is fantastic, the location is well stocked and very clean. They always have wonderful deals going on and if you want really great service go see Jacqueline she has an amazing heart and is a wonderful manager helping anybody who walks in the door!

Lazy customer service. Bearly moving dry selective greeting. Spend your money somewhere that…read moreappreciates it.

Fantastic help ,very knowledgeable proprietor , great result…read more Will definitely be a return customer!

Ron was so helpful and highly recommend him! - new orthotics are fabulous! Also, he took the time…read moreto properly fit my foot in a shoe - the Brooks ghost and with the new orthotics it's like walking on heaven! Thank you so much!

I went to this local location on Saturday I have spent thousands of dollars in this particular…read morestore while shopping I had to use the restroom and to my surprise it was very very nasty. I would think with all the sales this location brings in they would keep the restrooms more appropriate for customers and clean restrooms more often because there was no way I was using that restroom so I left without purchasing my items because I needed to use restroom. Academy you need to do better as this is unacceptable P.S I noticed I put this Review on the Kennesaw location the accurate location is here in Cartersville, Georgia

Great selection! Too bad it will never get to your home…read more AS+O promised the delivery of a very important item to my house by last Thursday. When it didn't come, I figured it was a simple mistake because "We promise it will be there by Thursday at 1PM, here's an email with tracking info to prove it!" sounds almost identical to "Yeah, we're really not trying to get this to your house by the time your party starts and we are terrible and we hate you." So I figured I might have just heard them wrong. But, nope, the tracking number backed what I thought I heard. So Saturday morning when it still had not arrived, my wife called them. Did they correct the problem? No. What we heard over the phone was an AS+O employee insinuating that it was somehow our fault it had not been delivered-OUR fault for believing the associate who had apparently just straight up lied to us about the delivery time-, no apology, and news that it would be delivered the following Tuesday (today) between 1-6PM, well after the party and birthday for which we had selected and purchased our gift. So, right now it is 6:30 on Tuesday- the very Tuesday during which it was supposed to have been delivered between 1-6PM. I hope AS+O Cartersville owns a DeLorean, because our item is still not here. UPDATE: The ping pong table arrived an hour after this post. The box was ripped wide open from one side to the other. Clearly the integrity of our package had been compromised. We sent it back. Called AS+O, they again tried to explain how their shipping works to me in a condescending manner instead of making things right. We will never (NEVER!) shop here again. Not even if there's a plague and the only cure is a combination of sporting goods and terrible service. Plague me.

Amazing lady works there, always nice and helpful. If the item your looking for is not there, she…read morewill order it for you. A free goodie is always provided with every purchase! Amazing prices and variety

When I want to get braids this is my store. Beauty 4 U got…read moresome great colors for different hair styles. And the owner is very friendly and helpful. My Sister-in-law Loves the wigs' section. Ms Glo

Nice consignment store. They have a great selection of woman's and men's clothing in a very good…read morecondition. I love the fact they sell handbags and jewelry too. The location is great, right at a Kroger shopping center. It's nice that you do not have to make an appointment, they do take walk-ins. If you shop there, you can save your earnings for a store credit. Also, the store does not smell like a dump. They use a very pleasant air refresher. Employees are young and friendly.

I enjoy the variety and pressure-free environment that Urban Renewal offers when I want to browse…read morefor clothing. I always find something more appealing and stylish than the clothing that I already have! UR is a great way to try out new clothing and styles ...... and I love the fact that I don't have to rush from store to store! The wide range of styles, colors, and sizes is all in one showroom!!!! I highly recommend Urban Renewal!!