The booking online on their website was easy and they communicate through text for questions and…read moreconcerns. They were communicative during delivery and pick up at our resorts. They also had very good pricing and gave my parents some comfort and convince (actually big comfort) during our days at the park! I would definitely use them again. There was only one time when one of the scooters stalled in movement but all I had to do is ask my mom to turn it off and the it back on. Loved that the scooters come with baskets and a pocket in the back for the chargers. Made storage for my parents stuff convenient.

Thank you for helping me with an urgent need (my back went out on me while at the theme parks"…read more You responded fast and your prices are competitive. Returning the scooter through the guest services at our hotel was a great relief! Will use you again for sure. Terry

Superb service getting my scooter to me on my schedule after plane delays. Right on time for pick…read moreup at hotel! Great service. Battery lasts all day8-12 hours with overnight charging! Thanks again!

The drop off and pick up were easy and on time. The wheelchair didn't have my name on it so I had…read moreto just guess that it was mine by company name and style. I got a standard push wheelchair. It was a bit on the rickety and beat up side. One of the peddles wasn't tightened and was floppy. But it did the job and it was available on a very busy week at short notice. I had a great time at the parks with my family.

Seamless process. Delivered to Disney campground as promised. Equipment was clean and well…read moremaintained. Using them again on my next trip.

Horrible, This was the worst experience ever. I used rental…read morefor 3 days, at Disney world. The scooter would not hold a charge longer than 2 hours. When I called 3 different times to their troubleshooting line, speaking to 3 different agents, they told me I was either too heavy (I weigh 135) or I was going up too many hills, and I'm expected to charge the scooter when I goon each ride. I was notable to use it while standing through lines to rides at all. I told them there are not that many electrical sites within the parks, I was told I should have asked staff, like I was an idiot and never thought of that. I did go to staff and was told there was only one location at each park and they keep them pretty well hidden. Please note, my need to charge the scooter at 3 different parks, 2-3x at each, I never came across another scooter getting charged. Even the key says to charge overnight for a full days use. This was a terrible experience, please don't put yourself through it.

Excellent, excellent service, made it easy!! highly recommend! This is a reliable professional run…read morecompany and you can tell!

Beyond thankful. My son started limping day 1 on vaca and not wanting to go home we rented a wheel…read morechair and within an hour we were back on. Staff was so easy to work with and they were a real life saver. Would recommend to anyone needing mobility assistance.

The staff is amazing here and so nice. Ive used their services four times in the last year. Only…read moreonce did we have an issue with an ECV scooter. Theyve been able to assist in getting a 2nd scooter in hours to me- not even next day! Only downside? Most of the ECVs we have rented were quite worn-however this pas trip I got a brand-new scooter- the delivery person actually took the tags off in front of me. We will use them again and again.

Hello. I have rented from Big Orange Mobility multiple times during the year for the past couple of…read moreyears. Whenever I had a problem, it was addressed immediately and taken care of quickly. I rented a scooter from Thu 11/14/2024 - Mon 11/18/2024 for my trip to WDW. It was the worst experience I have received from Big Orange Mobility or any other scooter service. The scooter shut off while going up the ramp in Space Mountain. If you know the ramps at Space Mountain, you can understand how difficult it was for my daughter, who has arthritis in her hands, to push this machine up the ramp. After the ride I called the Big Orange Mobility. I was told by Nathalie Durand, that the scooter was a new scooter and that when going up a hill, it sometimes will shut down. Really, a "new scooter" that will shut down going up a ramp!! I was insulted that she would believe I was uneducated enough to swallow this bogus excuse. I was then told to push a button located on the battery to restart it. We had to do that in excess of five times while leaving this ride to get it to maneuver up the ramps. It's very inconvenient. It stopped abruptly, causing everyone behind me to run into each other. The battery drained so much after a full charge. I called around 4pm that same day and was told there was not another scooter available. I was met with the confused Nathalie, who stated it was a new scooter, and she could not understand why this was happening. The scooter mimicked the same problem the following day when going up the ramp for the Flight of Passage ride. Thankfully it was a short trip. I knew I would NEVER use Big Orange Mobility again. I don't know if they are under new management, but I have never spoken with Nathalie in my previous rentals. The previous individuals would have handled the situation quickly and would not have insulted my intelligence with such nonsense excuses. Admit your product is defective, take ownership, and make it right!! Big Orange Mobility failed to do this. I took pictures and a video of the scooter. It was scratched and used, and it was unreal. So, to say it was a new scooter was completely false. I was extremely disappointed in Big Orange Mobility. You lost what could have been a long-term customer. Kendra

Very good customer service and a full inventory of medical supplies and equipment. I been going to…read morethem for years and has always gotten good survive.

The wife sprained her ankle while visiting Universal Studios. The scooter rental saved our trip…read more The owner was knowledgeable and helpful.

Rented from dizwheels for 4 days this week. They have been great! Russel was super easy to work…read morewith to book my reservation, and even went out of his way to make sure that he could deliver my scooter the night before so it would be there for my early morning arrival. When I had a problem with my scooter he even brought me a replacement right to the restaurant where we were eating. Universal scooters are $50 a day. I paid $115 for 4 days with dizwheels. Can't recommend them enough.

From the owner: Rent a Scooter or Stroller from $20 per day! We offer top quality name brand mobility scooter,…read morestroller and wheelchair rentals servicing the Orlando, Disney, Universal, Sea World and Legoland areas!

Excellent service! Home delivery. The explained the equipment use and assembly. On time delivery…read moreand pick up.

we were unprepared! we forgot to make a reservation for a stroller from a 3rd party business. so…read moreour only option was to rent from magic kingdom. we rented a double stroller for $31. it didn't look pretty but kind of got the job done. our 2 boys couldn't recline back the the overhead screen kept hitting their head. a cool feature about renting from a disney park is that if you need to leave one park and return the stroller. then go to a different park in the same day and pick up another stroller. well, there you go.

Easy pick up and drop off...great staff. Most affordable of the numerous options in Disney. …read more Military friendly.

I've rented from Randy's two years in a row now. They are fantastic! They offer personalized…read moreservice and have gone above and beyond what is required of their service. They drop off and pick up at your resort. I'll be back next year!! Rent from Randy's!!!

Amazing service. We even had to change the drop of spot to Orlando Airport and so accepting of the…read morechange. On time and very helpful service for my disabled husband. We took the scooter on the 7 night Princess cruise and also toured the whole Epcot. Battery seemed to last the day!!!!

Had top notch service from Cloud of Goods, will definitely…read moreuse them again when I am back in Orlando and highly recommend them to anyone that's looking for a scooter or any kind of mobility device! Everyone was super friendly, super communicative and very punctual!! A fantastic group of people highly highly recommend Joseph and Humberto, they were both fantastic!!!