The booking online on their website was easy and they communicate through text for questions and…read moreconcerns. They were communicative during delivery and pick up at our resorts. They also had very good pricing and gave my parents some comfort and convince (actually big comfort) during our days at the park! I would definitely use them again. There was only one time when one of the scooters stalled in movement but all I had to do is ask my mom to turn it off and the it back on. Loved that the scooters come with baskets and a pocket in the back for the chargers. Made storage for my parents stuff convenient.

Thank you for helping me with an urgent need (my back went out on me while at the theme parks"…read more You responded fast and your prices are competitive. Returning the scooter through the guest services at our hotel was a great relief! Will use you again for sure. Terry

Very good customer service and a full inventory of medical supplies and equipment. I been going to…read morethem for years and has always gotten good survive.

The wife sprained her ankle while visiting Universal Studios. The scooter rental saved our trip…read more The owner was knowledgeable and helpful.

Amazing service. We even had to change the drop of spot to Orlando Airport and so accepting of the…read morechange. On time and very helpful service for my disabled husband. We took the scooter on the 7 night Princess cruise and also toured the whole Epcot. Battery seemed to last the day!!!!

Had top notch service from Cloud of Goods, will definitely…read moreuse them again when I am back in Orlando and highly recommend them to anyone that's looking for a scooter or any kind of mobility device! Everyone was super friendly, super communicative and very punctual!! A fantastic group of people highly highly recommend Joseph and Humberto, they were both fantastic!!!

The rental process was easy and smooth. As promised, the scooter was awaiting my arrival at the…read morehotel. Most importantly, the scooter was charged up and ready to go. I was able to move about the conference without any issues. Very easy to drive and dependable.

We had a great experience with Scootaround this holiday season. My mom truly enjoyed using the…read morescooter, and it made a world of difference for her ability to comfortably navigate through the park. It gave her independence, ease, and peace of mind, which meant everything to our family. The scooter itself was reliable and extremely helpful overall. However, there was one incident where the scooter would not start back up and showed four blinking red lights, even though the battery was at 77%. My fiancé and I had to manually move it to a charging area within the park, and we were a bit stumped as to why it stopped working at that time. The only other suggestion I would offer is to make the horn louder, as it was very faint and sometimes hard for others to notice when she needed a clear path. It would also be helpful if the light had a flashing option instead of remaining solid, to better alert people nearby. I also really appreciated how accommodating the hotel was in accepting the scooter delivery from Scootaround and coordinating pickup through the front desk. That level of coordination made our travel experience so much easier and stress-free. Overall, Scootaround provided a much-needed and appreciated service, and we're very grateful for the support it gave my mom during the holidays.

Seamless process. Delivered to Disney campground as promised. Equipment was clean and well…read moremaintained. Using them again on my next trip.

Horrible, This was the worst experience ever. I used rental…read morefor 3 days, at Disney world. The scooter would not hold a charge longer than 2 hours. When I called 3 different times to their troubleshooting line, speaking to 3 different agents, they told me I was either too heavy (I weigh 135) or I was going up too many hills, and I'm expected to charge the scooter when I goon each ride. I was notable to use it while standing through lines to rides at all. I told them there are not that many electrical sites within the parks, I was told I should have asked staff, like I was an idiot and never thought of that. I did go to staff and was told there was only one location at each park and they keep them pretty well hidden. Please note, my need to charge the scooter at 3 different parks, 2-3x at each, I never came across another scooter getting charged. Even the key says to charge overnight for a full days use. This was a terrible experience, please don't put yourself through it.

The Employees here were prompt in returning my/my Dr.s phone calls and scheduling appointments…read more They are very knowledgeable and patiently explained the use/care of the equipment/supplies and answered all of my questions. Although the facility seems fairly small the seem to provide an extensive selection of medical equipment and supplies, equipment ranging from wheel chairs and canes to custom orthotics. I would venture to say, if they don't stock what you need then they can probably get it for you.

I really appreciate this business. I was down in Florida on deployment and needed some medical…read moreequipment that I had forgot. They had what I needed and delivered it. Very friendly staff. I recommend this place.

Superb service getting my scooter to me on my schedule after plane delays. Right on time for pick…read moreup at hotel! Great service. Battery lasts all day8-12 hours with overnight charging! Thanks again!

The drop off and pick up were easy and on time. The wheelchair didn't have my name on it so I had…read moreto just guess that it was mine by company name and style. I got a standard push wheelchair. It was a bit on the rickety and beat up side. One of the peddles wasn't tightened and was floppy. But it did the job and it was available on a very busy week at short notice. I had a great time at the parks with my family.

Easy pick up and drop off...great staff. Most affordable of the numerous options in Disney. …read more Military friendly.

I've rented from Randy's two years in a row now. They are fantastic! They offer personalized…read moreservice and have gone above and beyond what is required of their service. They drop off and pick up at your resort. I'll be back next year!! Rent from Randy's!!!