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Big O Tires

2.7 (197 reviews)
Open 8:00 am - 5:00 pm

Services - Big O Tires

Auto wheel and tire repair

Tire installation

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Reviews With Photos

Ryan E.

I wanted to give this place a good review... but after multiple failures and calling me a liar for damage they did to my car, I instead need to post a warning, Here's the bad story... I made an appointment for my car to have an oil change at 1 pm. When I brought my car in, they said it would be done in 1 hour so no problem to hang around. After 40 minutes, I noted that they had not brought my car in. I asked if I should leave and come back but they said, no, we'll be done in 1 hour. So , I came back in 1 hour, and noticed they were removing a lot of panels underneath my car, but it didn't look like they had started the oil change yet. I asked , "What's up?" And they said, "our mechanic drained your transmission fluid instead of engine oil by mistake, but we will get transmission fluid from the Audi dealership and have that done before we close today. Come back at 5;30. " I did come back then, but they told me we're not going to have it done today, come back tomorrow." They did give me a loaner car. They said my car should be done by 8 am, but didn't finish work until noon. They did comp me some items so I was happy, but then went out to my car, I saw some deep scratches in the front right that were not there when I brought the car in. I asked them to come out and look at the scratches. They brought out one of the mechanics that worked on the car. The mechanic said I was a lying about the scratches. I definitely was not lying, and asked if they could review their cameras. They agreed, and called me late today to say their cameras did not show that mechanics scratched my car, I am absolutely sure they did, and did not like it that the mechanic called me a liar. I have asked Big O corporate to investigate, and at this point I am intending to go to small claims court to ask for them to pay for repairs to the damage they did to my car. Do not go here for work on your car!!!

Receipt

Unfortunately, bought all terrain tires here in January with alignment, wheel weights, mount and balance, and a warranty amounting to about $1500. My rear tires are now worn after 6 months of usage. My front tires are entirely intact. I've been told this is an alignment issue. I've moved away and will now have to purchase all new tires. Edit: After learning how bad my rear alignment was I've changed the review to 1 star. I've never been more disappointed in a tire company and will never use Big O again. I've added the report as evidence.

Christian J.

I don't usually post reviews. I have a lowered sports car with very low profile tires and I am always extremely cautious of letting anyone else work on it. I brought in a new set of Volk gloss white wheels to put on my car and I was going crazy worrying that they would get scratched/marred/damaged during the install. In my experience, watching tire mounting is a lot like watching sausage get made. Especially when your wheels are expensive. But these guys totally nailed it. Absolutely no damage on any of the wheels and they were super careful driving it onto and off of their lift. Not a scratch on my front lip, and they torqued everything to spec in the correct pattern. Very impressed. Even got to talk with Jermaine about Evos and it's clear they are car people here.

Pacific NW native welcomes you with plenty of brochures to occupy your time and pocket.

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1 month ago

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5 months ago

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3 months ago

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4 months ago

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7 days ago

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2 months ago

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2 years ago

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2 years ago

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8 months ago

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1 year ago

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8 months ago

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9 months ago

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2 years ago

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11 months ago

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11 months ago

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2 years ago

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3 years ago

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5 years ago

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2 years ago

Thanks Chris for tire repair. You were a life saver yesterday.We will be back for an alignment for our other car in the spring.

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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4 years ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

Shoutout to the front desk worker on Monday 2/5 who was quick efficient and professional!!! Thank you!

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5 years ago

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6 years ago

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4 years ago

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3 years ago

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2 years ago

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5 years ago

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3 years ago

Great service and friendly staff. Thank you to Chris for chatting for like 2 hours to pass the time.

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Review Highlights - Big O Tires

Rich and Team where there with some of the best and fastest service I have experienced for tire replacement.

Mentioned in 16 reviews

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Big O Tires - tires - Updated May 2026

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