We're coming back from the coast trailer bearing problem even though they were fully booked for the…read moreday they realize that we were trying to travel home. Made time in space for us which is much appreciated

3 years ago, I had a huge nail in my tire. I tried getting it dealt with in Vancouver but they told…read moreme I had to either book an appointment or leave my car there for a week.. I came to Hope to visit my parents and stopped by this location, they fixed the hole in 5 minutes and sent me on my way. Today, I was coming in to Hope to work a shift at my folks' restaurant and my back tire got shredded. I brought my car in the afternoon and they told me that I would get my car back the next day. I asked if there is any way to get the car back tonight since my parents moved to Chilliwack and I live in Vancouver so I'd be stranded In Hope. The team was able to get tires couriered to Hope and installed by closing time. Thanks y'all for always looking out for customers and taking care of us the best you can!

Was once a business to recommend. No longer since it became a corporate franchise. I tried using…read moretheir online booking. No response. I rented a U-Haul from here last year. The guy at the counter was completely lost on how to do the computer work. Maybe he was new but no one else at the counter was willing to assist him. If the mechanics have not changed I could still recommend the shop skills.

We were in town for a weekend hockey tournament on a long weekend in November. Our engine light…read morewent on with a 'check engine charging system' light flashing. We frantically called around on a Saturday late afternoon of the long weekend and Gerry's Automotive was the ONLY place that would check the diagnostic. Turns out we needed an alternator and it was 3:30pm when we arrived (they close at 5pm) We were extremely grateful they drove to parts store to pick up new alternator and installed it, we were gone by 5pm. If they wouldn't have gone out of their way for us, we would have have to stay in a hotel for another 2 nights, miss work and and school Monday to get our truck looked. Thanks for being soooo helpful to us!

Excellent service provided by Ducky! His friendly demeanor was the highlight of my day.Thanks!read more

Absolutely amazing service!! They are kind and most of all don't try to scam me, I went in because…read moreI had a scary noise from under my car and they fixed it AND topped up my oil all for free!! When I tell you they are extremely helpful and kind I mean it I will definitely be going again and recommending to everyone i know. THANK YOU!!!!

I am very impressed with Shelby at fountain tire Chilliwack he did everything he could to make sure…read morethat I was satisfied with my purchase. Shelby knew I was coming from a three hour drive away to make the purchase that I saw online. The installation was about twice as long as he originally told me and he apologized many times and explained that one of his employees had been sick that day so everything was backed up, which is understandable. He wants to make sure that his customers are satisfied when they leave.

Brutal. From the rest of the reviews, it looks like I'm the lucky one to get awful service. 4 new…read moretires installed today. Took it on the highway and the vehicle is shaking. Like the tires are out of balance. Took it back immediately. Told it would be a while before they could get to it. Very busy!! Surprised but not unexpected. Sat for over an hour and my vehicle didn't move. All of a sudden fella brings me my keys and says it is fixed. Said it was a bit out of balance. Fixed it and said the tech took it for a drive to confirm. Magical since it didn't move from where I parked it. Missed four hours of work and didn't have time to stay longer. Drove onto the highway and the shake is still there at the same speed as before. Garbage service. Also had the oil changed. Dipstick not put all the back in. They "washed" the vehicle. Didn't ask for that, why would I, it's a tire shop. Stripes from a half done effort. First time I've done a review for bad work. I'll be putting this on other sites also.

Great staff. These guys are real deal car guys in their spare time. They won't upsale if you don't…read moreneed it.

These young men were polite and quick and worked in great tandem throughout my oil service. They…read morediscovered a loose piece "hanging" on the bottom of my car near my oil pan and offered to try and refasten it or remove it. The fix held for quite some time (my call to keep it) and it came loose to a greater extent and was audible. Unsure what to do I revisited the shop and the staff heard my story and immediately had me in to help resolve it. Again - courteous, friendly and quick. **my son was class mates with these young men and it's lovely to see work ethic and professionalism in this generation.

I've always had great experiences here over the years. The staff are friendly, courteous and…read moreknowledgeable and deliver exceptional services even as it's changed hands over the years. As a woman I'm always wary about getting my car serviced and being told I need something I don't. I keep track of what my car needs and each time I've been here their recommendations of what I needed, and more importantly, what I didn't need have matched my records. Last year I brought my car in to prepare for summer road trips, and as my car is older it needed some original parts replaced. They quoted me a fair price and did all the extra work right away even though busy. Conveniently located in my neighborhood and close to my office I will continue to take my car there. Trustworthy and reliable and keeps my car running smoothly!

Run by inexperienced kids not professional at all, never lubed the truck and I was a litre short on…read moreoil when I checked upon coming home, but the topper was replacing the old oil filter with the same dammed filter.

Feeling I need to share my thoughts. I have purchased three vehicles over the past few years from…read moreGardner GM in Hope. They have consistently provided me with excellent vehicles and accessories, and great sales and service support. I literally shopped for months online and at other dealerships, and always came back to Gardner's. Thank you to Bud and his great staff for all you do to make my vehicle purchases a breeze. Very satisfied and highly recommend #GardnerGM

Excellent customer service. Kerry, service manager, went above and beyond to help me out with my…read moreCadillac. Thank you so much for your time and support!

These guys are awesome! Very knowledgeable and friendly. Make it your first stop in town for parts…read more Also most items are below lordco pricing!