I was driving a friend's vehicle back from Abbotsford when the metal plate under the engine came loose and started dragging on the ground. I was panicked, it wasn't my car and I needed to go back to Abbotsford with it later that night to pick up my friends. I went to the closest shop and they said I would have to wait and get a quote for the cost to remove the plate but they wouldn't be able to have a look at it for at least a few hours. So I went to Kirkpatrick down the street because I had always heard such amazing things about one of the new co-owners, Brett. Brett had it up on the lift, the plate removed and advised me on how my friend could fix the damage in under 15 minutes. He saved the day. They also repaired the AC unit on my sister's vehicle a few years back for me while she was on vacation and it was done right the first time at a reasonable price. read more

My alternator in my Accord died just before Xmas......I called a few repair shops.....Kirkpatrick was able to get my car in quickly, did a great job on the repair and "Shaun" went above and beyond by helping me with a warranty situation issue with a different shop! Very happy with their service.....have not used Kirkpatrick before.... But they're now my "go to " shop. Dave Yarwood read more

Their excellent service and honest staff earned my trust. They pinpointed the problem of my air-conditioner and a tire quickly, explained the problems of my car very well, and listened to my concerns, drove me home and picked me up. I will return for all my future repairs and maintenance. read more

I took my truck in as stability, abs, and drive train light were on. They diagnosed the problem quickly and had it fixed in less than 48hrs during the Christmas holiday season. Amazing staff, listened to my concerns , drove me home and picked me up. Will go to them for all my repairs from now on. read more

I was having issues with my vehicle occasionally not starting. That awful "click, click, click" sound when the key was turned. I had the issue once before and it turned out be a battery- not the starter as one might think. Normally, I've taken my vehicle to O'Connor Chrysler but they're getting to be out-of-this-world in their shop rates, pricing and so-called, shop supplies. The last time I changed the battery O'Connor did it and between the battery and labour the bill was close to $400! I decided to check around and came across a VERY good YELP review for Kirkpatrick's so I decided to call the. I spoke with Katrina one of their Service Advisors. She was most pleasant and, as important, sounded she understood cars! She gave me some options such as batteries and potential other problems but she needed me to bring in my car.... Knowing how frustrating it is to not have your car start she offered to pull a person off of a job and they'd check the battery right away if I wanted to bring it right down. I did. Turns out the battery was fine. They needed to do another test called an AVR Electrical System check and all appear fine but they cleaned the battery terminals, put on anti-corrosion pads and basic battery service. We never did find a specific problem BUT I haven't had the problem of non-starting since the service. Cost: $120 all-in. I know this service alone would be $150-$175 + tax + shop supplies ($180-$200) at O'Connor. As far as I'm concerned - I saved $60 AND had a PLEASANT EXPERIENCE as far as car troubles can be pleasant. So, going forward, I will give local small businesses like Kirkpatrick's a my future car business until they give me reason not to! read more

Great service! Honest staff that tells it like it is. Great pricing as well and they were quick! Couldn't be happier with my service.

My last review was poor but with what they did for my car is above what was agreed upon. Kirkpatrick Auto & Fleet repair is a great place to deal with. Peter J Williams. read more

100% recommend this shop. Very Fair prices and highly knowledgeable. They gave me a ride home and picked me up. They figured out the gurgling bubbling sound that I complained to about two different shops about(the water pump). I didn't get treated like I was a little woman that was imagining noises or told that it's just a sound my car makes(when not any other vehicles I've ever driven have sounded like a water bong after driving and turned off). They fixed the many other issues. After a nightmare three months drama/stress of dealing with an extended warranty scam and dealing with the warranty "approved" repair shops. I decided enough was enough after three months took it here to be repaired at my own cost. This business did NOT give me the run around or bs. As a middle age person that's been through hard "stuff" in life, I do not have much tolerance for nonsense or bs anymore. Go here if you want fair prices and zero bs/nonsense/drama. read more

friendly efficient staff, fair price,caught issue that other shop missed and did not up the price! I would definitely use them again!

Brought my car into the shop for a wheel alignment and switch over my winter tires, only to find out that the rims and tires I brought with me would not fix my car. Brett was kind enough to source out several prices for tires. I was able to drive away with new tires and alignment for way less than I had thought. Great new owners, very customer service oriented and fair prices. Will be bringing more of my vehicles to be serviced there. read more

Trust is something that is important to me, and these guys gained my trust. They did me "a solid". Fixed and solved my problem quick and at a fair price. That is what service means to me. They have just gained a loyal customer. read more

My 2002 PT Cruiser's dashboard lights, horn and fans (heating) only worked intermittently. I took it to Kirkpatrick's to get it fixed, hoping they were all connected. The horn and lights were fixed, the problem being a loose ground. While doing the job the mechanic broke my Pee Wee Herman bobble head that was mounted to the dash. They took $30 off the bill (roughly 1/2 the retail cost after tax & shipping). Accidents happen, no big deal. I was told the problem with the fans was due to the heater coil needing to be replaced (a $1400+ job).I made an appointment to have it replaced. I was told it would be an all day job so I had a neighbour drive me from Hope to Chilliwack to have it done. After getting back to Hope I received a phone call informing me that they would not be able to proceed due to high hydrocarbons in the AC (a result of Red-Tek being used on the AC). I had the neighbour drive me back to pick up the cruiser.(The neighbour crashed his car on the way back due to the snow storm, not that I blame Kirkpatrick's directly for that.) I found a mechanic that had the equipment to drain the AC and returned to Kirkpatrick's 2 weeks later to finish the job. On the way there I began to overheat. Their diagnosis was a loose hose (best case scenario). This time I brought my dog and planned to spend the day in Chilliwack while they did the work (a 6 1/2 hr estimated job). I returned to the shop at 3 and at 3:30 was informed that they would still need a few more hours to finish the job. This was a Saturday so the job would not be finished till Monday. Although they knew I was killing time in town awaiting the vehicle, they didn't inform me it wouldn't be finished till a half hour before closing. To their credit, the service manager drove me back to Hope. I returned on Monday to pick up the car. I was told it was good to go and would have heat and AC no problem. The transmission leak was fixed. Driving back I noticed the RPM light on the dash was out, but did not want to deal with returning to the shop and decided to let it go. Unfortunately, the heat was still only coming on intermittently. I called and made an appointment to have it checked. In the meantime my car overheated. The loose hose was not the problem with the transmission apparently. I added coolant but could not make it from Hope to Chilliwack. I needed to be towed. Kirkpatrick's called and paid for the tow truck.I was told the problem was coolant in the engine and would need a new head gasket or engine. Approximately $2000. At that point I decided to cut my losses, having spend just over $2100 and 6 weeks at Kirkpatrick's without a single problem being fixed. I was told they would contact salvage yards and get me a few bucks for the vehicle. After 3 weeks there was no contact from them. I went in to see what's happening and they gave the car to Pick-A-Part for the price of a tow. They were all very friendly at Kirkpatrick's but I feel the problems were misdiagnosed and I wasted a couple of thousand dollars because of it. I won't be taking any vehicles there in the future, and will be bad mouthing them well into the future. read more

Kirkpatrick Auto services and maintains the vehicles we need for our daycare and are expert technicians at what they do. Every crew member on the team performs their job to the highest standard you will find in the automotive industry. The front desk staff are friendly and prompt when any issues need addressing and stay engaged with any issues until they see the customer is happy. If you have any automotive needs whether it be just a new set of tires or an engine overhaul, I strongly recommend starting with Kirkpatrick! read more