Nate & Junior took great care of me. Saw me last minute. Quotes a repair time and was done way before. Great job!

I've been using Big-O since the 80s. I started in Anchorage Alaska and continued here in Colo. I bought a set of tires last year and have had them service my Sonata ever since. Beats the heck out of the dealership. Ceasar is top-notch. Never a complaint from me. Highly recommended. read more

I had a 4pm appointment for an alignment on my yukon. There were two yukons in the lot. As we know keys only work for one vehicle. They didn't take my yukon in until after 5pm, even though my appointment was at 4 and I arrived at 4:02. Poor experience all around. Businesses just act like they are all too big to care. Update: The Manager made the issue right and I am satisfied with what action he took. read more

Absolutely outstanding service and care here. They took care of my flat tire for FREE. Everything was done in less than 30 minutes and the team was super attentive. Great value! 10/10 read more

Nate at big o tires on Havana went the extra mile to help me. I hit a curb and blew out two tires. I have 22" tires and again Nate went beyond to help me. read more

Ran into a flat tire this morning when I came out for church went by Big o tires spoke to Nate and Jeremiah they fix me up right away. I couldn't have made church without them, God bless them read more

After some cold weather Cody reinflated my tires to the pressure I requested without my having to go to the front desk or leave the car.

Anthony was a great help. Highly recommend. Quick and great customer service. Helped me with new tires

Fantastic service! I thought I had a simple nail and thought I was in for a quick patch. My nail decided to be special and ruin a tire. Sad day! I am thankful to the entire staff for their diligence and professionalism as we navigated the best, most affordable way to get me back on the road! Thank you to Anthony, George, Katelyn and whoever else worked on my car and made my time in the store enjoyable! read more

I have been coming to this location for years and have always had such a positive experience! The staff never makes me feel pressured when it comes to recommended services, and they always provide excellent customer service. I appreciate their transparency and clear communication as someone who isn't very knowledgeable when it comes to "car stuff" (shout out to Anthony!). read more

This place is charging $130+ to change ONE tire sensor. No offer of a discount & straight up lying to my face saying "you're going to pay the same anywhere". And it's not just Big O. Ted Wiens, Pep Boys, & Discount Tire are just as bad as these price gougers. We live in a constant information age. We are no longer at your mercy in terms of pricing & availability. Stop taking advantage of American consumers for profit. Nobody but the corporate bosses of this company give a crap about you maintaining a 6% increase in profits every god damn year. Bring down the prices or just keep closing stores and laying off employees because you overpriced yourself out of the market. read more

Big O Tires - $132? you guys are fucking ridiculous - Tires Near Me - Aurora, Colorado

10/10 service here. I was so stressed because I got to work and heard a hissing sound- I look down and see I have a huge screw in my tire. The gentleman working at this shop truly care and took the time to help me in a super stressful situation. I'm super grateful for their help & for them fitting me right in!! highly recommend this location, they're very flexible & great to work with. read more

Big O Tires - Screw in my tire - Tires Near Me - Aurora, Colorado

I just got a used charger but it's the nicest car I've ever had and I'm fixing it up. went in to get tires and the original valve stem caps were missing and they threw 3 mismatches on and left one bare. I guess you should take off your valve stem caps if you don't want them ganked! read more

Anthony was just so pleasant to work with and really helped me to help my son hit the price point he needed. Tires were in quick, he was responsive, price was more than reasonable, service was good and customer service superb. My car will be going there next! read more

Check my tires as low alarm went off. Set an appointment o right in everything explained me in detail. Gorge was great Highly recommends them being's to other tire places not the same. read more

Had slow leaks in at least 2 tires where I could see nails in them. My hope was to get tires patched but I knew I would need tires at least by end of summer. That said, I bought new tires since i didn't have enough tread depth to let them repair them. They gave me an extra discount on a set of 4 Legacy all season (3year,75k mile warranty, plus unltd rotations, balance, repairs) and they beat the price of the BigO I usually go to in Wheat Ridge. Everyone that I talked with was very nice, informative, and professional. And it only took just over an hour with an appointment on a busy Friday afternoon. Highly recommend this store! read more

Big O Tires has always been a life saver for me! I stopped in here one morning with a flat tire and Hannah at the front desk was able to get me checked in and back on the road in no time. The prices at this location are very competitive, so you don't need to shop around. The crew that work here are super professional and fast. If you're needing a flat tire repaired, oil change, or anything similar, then come and stop by this amazing Big O Tires. I highly recommend it!! read more

Big O Tires - Inside - Tires Near Me - Aurora, Colorado

Caitlin was amazing. So polite, efficient, provided great customer service and started on my brake inspection immediately. I'm so grateful this location saw me so quickly and honoured my coupon. George also assisted and was equally efficient and courteous. I'll definitely be returning to this location for my van's maintenance. read more

Anthony and Jorge were great. They were very busy but still took time to treat the customers with respect and kindness. Service got done under the expected time, which was good too. read more

I made an appointment at 2pm for my van. Just needing an oil change and tire rotation. It took two hours before they got to it. What's the point of making a appointment? This is so wrong, My customer was expecting me at 4pm. I called and told him my situation. He's not happy with me at all. Your company is costing me money. read more

Always satisfied with services, friendly and knowledgeable team members. Caitlin was very helpful and offer a deal I could not refuse. read more

I had a 2:00 appt, car was taken back almost an hour later. It took them 2 hours to do an oil change and tire rotation when there was only 1 other customer in queue. Charged my card twice. read more

I had a good experience here getting a tire replaced. I went in around 11:30 and dropped the tire off. They called me at 11:45 and let me know the side wall had blown out but it was covered under warranty, so I just payed a 30 dollar installation fee. At 12:15 they called and let me know they had my new tire ready. So I got back around 12:30 to have the tire put on and left before 1. Overall would recommend using this location if you have tires under warranty with Big O. read more

This place is awesome! Compassionate and understanding when I had a very frustrating situation with taking my car into another place with no resolve. They looked at my car and had a solution within the hour. Thank you to Jorge and the entire team at this location. I appreciate your time and efforts! read more

Love the communication!!!!! every one was great!! Anthony was very helpful & mindful of his customers.

We went in for a simple tire replacement and they couldn't get it done right! We waited two hours to have the spare replaced and by the time they gave us the car back, the spare was still on! When we approached the manager, Ken Gue, about this issue he told us he couldn't help us because he was busy with inventory and continued to deny us help two more times. Manager Ken has NO customer service skills. Overall, South Havana Big O Tires couldn't complete a SIMPLE service along with the worst costumer service I've experienced in a long time. Would not recommend this location to anyone. read more

Big O Tires - Tires Near Me - Aurora, Colorado

Trust is huge when it comes to taking your car in for service. Anthony and his team are really good about telling you what needs to be done and also notifying you of things that can be taken care of at a later time. No pressure. They have earned my trust. read more

The new owner of this Big O Tire is fantastic. He has gone to great lengths to not only provide professional, reliable service at a very competitive cost but also rectified issues that the former owner and his staff caused. I highly recommend this shop and have already referred a good friend to. So grateful to have an auto repair shop I can rely on. Thank you. read more

Battery diagnostic. My battery Interstate battery was purchased and installed by BigOTires less than two years ago and still under warranty. They told me that the Alternator was over charging the battery. I tested the alternator and it was charging the battery at 13.8 volts before I went to BigOTires. I asked them for a diagnostic report, they gave me an invoice. I then asked to speak to the manager, I was told he wasn't in, asked for business card, was told that they didn't have any. I had the Alternator installed and the battery replaced But not with an Interstate battery as we requested. After spending almost $1,000.00 I asked for a military discount since I'm a combat Vietnam veteran as they have a huge poster advertising Veterans discounts. I was told that I would have to leave the car their until Tuesday, that would be 7 days, then he would apply the discount. I shook my head, paid and walked out net to return to this unethical company. I hope that all veterans and first responders take note of this scam. read more

Had a rotation appointment scheduled for 9AM. Arrived and check in at 8:50AM. An hour later exactly 10AM my cars was in still out and had be moved to the front of bay door. I approach the attendant and said I need it to leave simply gave me the keys and said they're a "car stuck on that specific bay". at No time anyone made an effort to provide a time or ETA for service. I'm assuming since Tires rotations are technically a free service sold when you purchase the tires. I determine one bay and attendant are located to perform this service. Meaning there's no senses of priority for your time. Attendant"s" that move my car did not ware mask and/or properly fixed on face, NO gloves, No cleaning to prevent COVIC inside my car. read more

Would give zero stars if I could... Made an appointment for 12:00pm. Sat around with no one looking at truck for 20 minutes, only 1 other car in garage bays. When I inquired about the delay, they informed me that they were "test driving" my truck. I never gave permission for a test drive, rather I just asked for the wheels to be balanced and a non-round tire to be replaced on warranty. Yet somehow, they took the liberty of taking a test drive without permission. They never even bothered to speak to me about my issues. Staff was rude, disrespectful and accusatory towards me... I suppose they were blaming me for their low staff levels? I really don't know. If you want decent service, stay away from this big o on s. Havana st. Discount tire treats you well and will match any price. read more

Omg.. my car starts loosing balance so I stop by this store. They find my tire has something on it . And I still have warranty on the tire. They saved my money and life.thanks guys ~ read more

Big O Tires - Tires Near Me - Aurora, Colorado

The people are very nice, Anthony the location manager is very kind and tries hard to keep his customers happy. That being said the company constantly being bought and sold and any agreement you may have upon purchas is completely disregarded by the new owners. For example, when I purchased my last set of tires with them, services were included in the purchase agreement, and were signed upon in writing. 6 months later the company changed hands and we were told that the agreement will not be honored. After quite a bit of haggling and arguing threatening a lawsuit the agreement was honored for a time. This last time yet again the company changed hands 2 months ago, and the new company will not honor any of the agreements that they have purchased. I would not make purchases with the company, as you don't know if they will decide Midway if they want to bother to honor the agreements that they make after they have taken your money. read more

Anthony, Kaitlyn and Tyler were all fantastic with communication and speed- highly recommend!!!

Came in for an alignment (routine check) at the Aurora location and Jorge helped make the process smooth.

I received excellent customer service from Rodrigo today. I will come back for future maintenance needs for sure!

Review: Big O tires located 1770 S Havana St, Aurora, CO. 5/11/23 Made appointment for snows off/all weathers on. First appointment of the day. Waited at the store. 1.5 hours later, customer "service" fella tells me due to the snows being 'run flat' tires, and more difficult to change (apparently true), it would take more labor and thus an additional 45 minutes to an hour to get the job done. I could see my car from the waiting area. All wheels off, on a lift. Nobody doing any work on my car. I had purchased the tires at a different Big O (unable to do the change out three days earlier due to broken equipment...suggested going to another store), so I called them to ask why I wasn't informed at the time of purchase about the difficulty with run flat tires. They basically replied that I was being lied to. Run flats are more difficult, but not 2.5 hours worth. They also said their equipment was repaired, just pop by and they would do the swap out. I told the customer "service" fella at the Aurora store to put the snows back on, I was going elsewhere. He replied, "I'm still going to charge you $100." Outrageous. It took less than 10 minutes to put the tires back on. I needed the car back, so I paid, thanked him for ripping me off, lying to me, and expletived the fella with a raised voice in front of other customers. I hope the store owner reads this.....the customer "service" fella was the overweight guy with glasses, not the slimmer guy with glasses. Twenty minutes later, I arrived at the original Big O store. They took the car right in, and guess what. The snows were already off and the all weathers were already on. The Aurora customer "service" fella wanted to hang me out to dry while he interrupted the mechanic working on my car (tires already swapped out) to work on another job. The original Big O store guy was right. The Aurora store customer "service" fella was lying through his teeth. read more

Bad attitude, no customers in shop or any bays. Came in for tire repair and both the manager and the employee continued cleaning for about 20 minutes before tire was worked on and employee that was cleaning the bays was mad when manager told him to work on the repair. Still continued to clean the bays. Would never recommend this place to anyone. Come here if you'd like to be disrespected and ignored. There only here for the paycheck! read more

Honesty and integrity are essential when you are in this industry. I came in for an alignment check and had a coupon for a free one. The person at the counter straight up lied to my face and said they performed a suspension check, not an alignment check, so they couldn't accept my coupon. He hands over my receipt and guess what it says... "Alignment Check". The mechanic who talked to me and told me more about my car was friendly, but unfortunately, I cannot trust this location, so I will not be coming back. read more

My tires were deflating super quickly. (Every two days or so the light would come on). It's been super annoying but I was worried about having to buy new tires so I held off. Today when I went in the gentleman who helped me (Travis) didn't try to up-sell me anything, or make me buy new stuff. In fact, they pulled out the screws which I didn't know about, patched tire, filled up my others for good measure, and sent me on my way. I will for sure be back when I need to purchase new tires, and I look forward to being treated as well. Thanks! read more