I utilized Hilo Bike Hub to pack up my son's mountain bike before sending it to the mainland for…read morecollege and their services were amazing! They were able to provide advice on what my options were for getting the bike to Colorado, they were exceptionally helpful throughout the entire experience, and they communicated well the whole time. I had been planning on just paying Hilo Bike Hub to pack up the bike, and then bring the box as sporting goods on our flight. After speaking with Chris, who was very knowledgeable on this topic, we didn't want to take the risk of having it damaged by the airlines and/or TSA if they decided to unpack the bike for inspection. We instead used a bike shipping service, who picked up the bike from Hilo Bike Hub and got it to its destination, all while having it insured appropriately (unlike with the airlines). I just spoke to the bike shop in Colorado that we shipped it to (for reassembly) and they said that the bike was in great shape and that Hilo Bike Hub "packed it phenomenally well". Chris, Alex, and Adam all made this process smooth, pleasant, and worry free for my family during what is a very busy time. The best part is that they were willing to go above and beyond with their service on a transaction that was really quite low in price. It is local shops like this that are such a good representation of the aloha that permeates Hilo, and it should be a reminder to everyone to support your local businesses. Mahalo nui loa no ko 'oukou kōkua!

Got a flat while riding and took an Uber to Hilo Bike Hub. Chris determined the tube was bad. We…read morediscussed different options for a more durable set up. He installed light weight puncture resistant tires, tubes with slime sealant, new Ergon grips, and adjustment of disc brakes. I was back on the bike in under an 1 hour. The bike handling, braking and ride is improved.

Incredible service. Because they closed their shops for a little bit when we got there, the guy let…read moreus borrow the bike for half a day extra. And we didn't make it in time to return the bikes before it closed and they were so gracious and don't charge us a late fee. They give really great recommendations. We biked volcanoes so it was less rainy and it really didn't rain on us! One of the most human and kind shop I've ever encountered. Would highly highly recommend. Their bikes are great and very affordable. Only $35/day for road bikes.

Great service. I rented a bike from Mid Pacific Wheels at a very reasonable price. Frank was very…read morehelpful and knowledgable.

awesome service and bikes. we were able to take guests on…read morefun Hawaii adventures! Mike is a great host, he goes the extra mile for his customers

From the owner: Hilo Rentals & Adventure specializes in helping you get around town with knowledge and guidance…read more Currently we offer bicycles and soon to offer Mopeds.

We saw the lava and lived. Not for the inexperienced…read more So, overall, yes it was worth it. Let me be clear, this was not the hardest hike I've ever done, but it was legit grueling. The lava is a cruel mistress, if you fall it will hurt. It took us 8 hrs round trip and yeah, that included our time at the flow. So worth it tho. It was about 8-9 miles in and out, with about a 1550' elevation gain. They bus you to the trail head. Several false "summits" so don't think it's just over the next hill. They provide a single trekking pole but if you have your own go ahead and bring both. The terrain is sharp rocks and gravel that can break off at random and there are some legit steep slopes, but no climbing or cables or other nonsense, it's just a standard haul across active volcanic rock. Started at 4am and were finished around noon. They provided headlamps and flashlights as well as light snacks but you gotta bring your own water, I used 2L. We saw some great lava flow and generally had a fantastic time. In retrospect it may have been a little more dangerous than we first assumed but hey, no real injuries in the group and we got some once in a lifetime pictures! Would totally use this company again. Shout out to Chong and Uncle for keeping us safe! Mahalo!

Our 4:30am lava hike was one of the highlights of our trip to the Big Island. We met up at their…read moreoffice close to the Kalapana Gardens at 4am, checked in, signed some papers and got snacks and coffee (included in the tour). It is recommended that you wear long pants (but some did it in shorts) and requires that you have shoes that cover your toes (no water shoes or sandals). I did it in work out legging and sneakers and my boyfriend did it in jeans and hiking boots. We were both fine and neither of our shoes melted though at one point, his feet got really hot bc I made him stand by the lava for so long for a picture. Bring a good amount of water or your camelback and a hoodie bc it was cold in the morning. They provide you with good headlamps and flashlights since you are hiking in the dark. We were in a group of 12 or so and we loaded up in their nice van and drove out to start our hike. They take you as far as you can go on the road (where people would be otherwise renting bikes or walking) so it saves you some walking. From there, it's just up the lava you go. It was nice that the tour guide told us to take a look at the lava rocks and the texture which was glass like. Basically a warning to tell you don't slip and fall bc this stuff might hurt you. As we walked, it sounded like glass shards breaking under us and we walked towards orange glows up the mountain. Eventually we made it while it was still dark and it was crazy you could feel the heat as you got close to the lava. We spent an hour or so taking pictures of and with the lava and relocating to a few other areas with lava as it eventually got light. We hiked back down the same way and ended around 8:30am. Highly recommend this company as they do a good job making everyone feel safe and we completed the hike at a nice pace. They do not allow kids under 12 and it's probably not recommended for anyone over 50. There are parts where you might have to hop down or take a big step up or down and keep your balance. Our group did a good job and most were in their 20's and 30's and maybe one brave solo hiker in her 40's. Super worth it to wake up early and experience this in Hawaii!

What a day! We had no idea how awesome this was going to be. The day was beautiful so that made it…read moreeven better. Beth and Pretty, our guides, we're awesome. Incredibly knowledgable and so friendly. They were amazing with our kids (18, 17 & 14) and they were great about keeping the whole group happy. The scenery was magnificent and they took us to the best spots. The gear was first rate and they kept everyone safe without making it boring. Lunch was delicious but after three hours on bikes, anything would have looked good...! I'd do this again in a heartbeat. Worth every penny!

Well this was the adventure that the entire family would enjoy. It was easier to ride around than…read moredrive. It was a great experience. I would suggest you get there exactly at 10 to get an early start. Happy trails

We got an email from these guys ONE MINUTE AFTER POSTING HERE THAT THEY DON'T EXIST and that they'd…read moreSTILL TAKEN OUR PAYMENT that we'd somehow "fallen through the cracks" and were getting refunded. This was AFTER their site advertised they were open, AFTER their site accepted our payment, AFTER we got a pre-trip confirmation email that we were good to go, AFTER we *wasted a tank of gas driving 4.5 hours round trip from Kona on our last day in Hawaii*, and AFTER a next-day "thanks for riding with us" email from them. So ... they only realized we'd "slipped through the cracks" and refunded us when they somehow learned they'd been rumbled here on Yelp. Not pretty stuff. I'd give them the benefit of the doubt, but I'm now sure how we can or what explanation could possibly point toward mere negligence.

The electric bikes from Hawaii Lava Bikes are by far the best way to see the active lava flows…read more Even though it's only a ~4 mile ride out to the lava, after you hike 4-5 miles over rough terrain to see the lava (3-4 hours of hiking on tough terrain!), you will be SO HAPPY that you have an electric bike to get your tired legs back to your car. We flew past so many people on regular bikes who looked at us with jealous and envy as we used minimal effort and got there much faster. The guys who run the company are also INCREDIBLY nice and down to earth. Bikes are in excellent condition, and they give you backpacks, headlamps, and water. Would 100% use this company again.

The worker was very friendly, explained the mechanics succinctly, and gave us some advice on routes…read moreand destinations!

Reached out to check on availability for rentals via message and I must say best local customer…read moreservice. Although, My timing did not work out for the rental he went over and above to try and help and accommodate our needs. Will highly recommend and will reach out on our next time in Hilo. Thank You!!!!

We had a tire blow out, we called and Bill, who was on his way out the door, was kind enough to…read morewait for us! We got there, he was so kind and helpful. He fixed the tire while we waited and was very reasonable! We are so thankful we found him! We would absolutely recommend All Kine! Mahalo

Used to be called Da Kine Bicycles. Still the same rude service. Has a lot of overpriced bikes…read morefor their age, didn't have what I needed. Learned about a guy that bought an unsafe bike from them. They put derailleur cables (thin stopper ends) in place of brake derailleurs (fat ends), so the cables pulled through while trying to brake! Rather than risk the Frankenstein setup, you're better off getting a new bike for not much more that you know will run right or at least getting one of their bikes checked out by an expert before you start riding it.

Amazing experience! We had a great time and learned so much…read morefrom our guide Kaylon. We are experienced pedal assist e-bike riders so for us it was an easy transition to the fat tire bikes. Our guide Kaylon met us at a predefined pin drop just outside the volcano National park. Our bikes were ready to go, and after the usual safety and operation instructions we zipped in the park and started at the visitor center. We then went on different spots around the caldera of the Kilauea volcano while getting a excellent briefing and history of the volcano and the recent changes. We got off our bikes several times as we stopped by at various view points and even went inside a long lava tube (on foot). Our tour was over 3+ hrs long and we rode thru the rain forest. Highly recommend!

Amazing tour and so worth it! I would highly recommend this as a way to see the Volcano National…read morePark vs. driving and struggling to find parking. Tylor was our tour guide and did an amazing job. He is very knowledgeable about the history of the park and had lots of interesting stories to share along the way. We were even lucky enough to see the volcano erupting that day so he was quick to take us straight there and gave us plenty of time to catch all the action. Definitely a highlight of our vacation!

Amazing! Amazing! Amazing!…read more We rented bikes from VeloFix for a triathlon in Hawaii, and we couldn't be happier with the service I received. Not only were they prompt but they were professional and delivered amazing bikes that we were able to use for our event! We couldn't be happier with the service that we received, the quality of the bikes, and the amazing experience. Seriously, A+!

Outstanding friendly and reasonable on-site service for…read morewhatever your bicycle or e-bike needs are! Nick was on time, knowledgable and very helpful. He saved me from shipping new parts from the mainland and his mobile service van is very well equipped!