Got a flat this morning. Called to have someone come put the donut on so I could get to a tire…read moreshop. The phone system is automated but it worked well. Had someone at my house in less than 30 minutes. Only took him about 10 minutes to pump up the donut and put it on the car. He was a nice guy and did good work! It was less than originally quoted too, which was a nice bonus.

I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

I had a fantastic experience with Anthony's Roadside Assistance! He was incredibly quick to…read morerespond, professional, and got the job done. Not only was he friendly, but the value for emergency roadside assistance was outstanding. Highly recommend!

I locked myself out of my car. Anthony was extremely helpful and I couldn't be happier with the…read moreexperience. The locksmith arrived promptly, was professional, and efficiently resolved my car key issue. The pricing was great, I highly recommend him for any car locksmith needs!

Very fast and friendly service.. affordable price. Changed my tire quickly. Will definitely use…read moreagain.. thanks Awesome Roadside.

From the owner: Fast friendly reliable service that you can count on. We service the surrounding Sacramento areas,…read moreElk grove, Folsom West Sacramento, Natomas, Rancho Cordova and many more.

My friends had a nail in their tire and were stranded on the side of the road at midnight. Quickfix…read morewas fast, friendly and affordable. They got us back on the road within 30 minutes. Highly recommend them!

This guy was a lifesaver! Drew was super friendly, he was able to get to me in 20 minutes after I…read moretried calling five different companies, and he took great care of me! I blew my tire out late at night and he came out and replaced it and checked my other tires as well. He even followed up with me the next morning to make sure the spare was holding up well! I cannot recommend Drew enough!!

Dark Knight saved my family…read more My family had one of the roughest days possible, we were headed up to Truckee and Donner pass was closed due to heavy snowfall. All in all, we were in the car for 12 hours only to not make it there. Before finding a hotel for the "knight", we had to charge the tesla(please don't laugh). We luckily made it to the chargers in Grass Valley. I decided this was a good time to take off the chains. I loosened the chains on the tires and couldn't find the latch on the inner tires. So, I decided to creep the car forward to find the latch easier. When that happened the chains got tangled around the axel of the tesla(please don't laugh). At this point, it was 11pm and my family had been through a full day of disappointment only to have a little more dusted on top. My wife called 4 towing companies and explained the tangled chain issue, most of them declined to work on the car because it was a Tesla(please don't laugh). I decided I needed to take some ownership of the situation and called Dark Knight towing. I explained the issue, and the gentleman told me he would be there in 25min to have a look. He arrived within 25min and successfully untangled the chains without needing to cut them off. I couldn't have been more thankful. This was the singular bright spot in our horrendous day, and I didn't get the guy's name, but want to say thank you again. Tow truck drivers are constantly saving people from terrible situations and they need to be commended more. Thank you for saving my family and my tesla(please don't laugh).

The tow service handled my very special car with exceptional care, using specialized equipment and…read moreclear expertise throughout the entire process. The driver was professional, communicative, and ensured every precaution was taken to protect the vehicle's low clearance and delicate finish. From pickup to delivery, the experience was seamless and reassuring, setting a high standard for my vehicles transport.

Nielo Express Towing is quick, fast and by far the best price in town! I called around to so many…read moretow places, and their prices beat each one every time. They asked what was wrong with my car and so they were also resourceful. Their recommendations were the next best decision made. They've been around for years, I have them saved as my emergency contacts that I hope I don't have to use, but know that I can for a stress free experience. Thanks again!!

One of the best tow dudes in town. Really trusting with classic and lowered vehicles, highly…read morerecommend him.

Sergio was my hero today! I called my roadside insurance number only to be so frustrated as they…read moreweren't able to get someone to change my blown tire. After 5 phone calls I just went to Yelp and called my own- Sergio showed up in 30 mins after my call and seemed very eager to help me. I was so happy to see him and he was able to get me back on the road super fast to get back to a jobsite. All I can say is the price is right and the response was fast and the service was professional and pleasant! Thank you so much for making my crumby day better!

So first off zero complaints with the driver. He gets five stars. The company though was very…read morefrustrating to deal with. Spent like half an hour on the phone jumping through various hoops, text authentications, etc. The $245 payment goes through but they still want more hoops and process. No - you've got my money, you're killing my phone battery (which I can't charge with my dead car), you owe me a truck. Things just kept sounding shadier and shadier, then I asked for their business address. About five times. I was met with deflections each time. Okay, we're done here, I want to cancel. Well that's a $245 fee! I was FURIOUS. Yeah they really play a game of "gotcha" alright! So I was stuck with them. While waiting for the truck I got calls from like 4 different people wanting to verify various things. Super annoying process during an already stressful situation. I did get the car home in the end (1.5 mile trip for $245?! On a Saturday evening around 6pm? Through a place that's open 24 hours?). I would not recommend this company except for a last resort.

I went in there helping a family member not knowing how any of the towing stuff works and Susie at…read morethe front desk was so so helpful and kind to the situation we brought to her table. Very informative and cared about the people that came in. Roach was also a very nice and respectful man. Overall good and smooth experience.

Requested tow through GEICO. ETA was 1 hour. It's 2.5 hours later and still no tow truck. Terrible…read moreservice and business practices.

Jacob and Erin have the customers best interest at heart! My vehicle issue was a little complicated…read moreand if it wasn't for them walking me through it and helping me out I would never have gotten my truck fixed. Not to mention it was the middle of the night no other tow company would come out to get me and it was raining and windy they came without even a question thank you guys I would highly recommend them!!

Not reliable at all waited over an hour for a tow to finally get a txt saying they were 20 mins…read moreaway only to cancel the tow 20mins later. They said their truck broke down. Definitely not a realizable tow truck company.