AAA called Ali from Loyal Towing, to come to my house because my car wouldn't start. He checked my…read morebattery and saw that it needed to be replaced and then replaced my battery. He was very professional and efficient! I highly recommend him!!

Terrible, they let us wait 2-2.5 hrs or so before they CALLED the tow, we only discovered when we…read morecalled in to our insurance to check why it was taking so long for a tow due to a flat tire. We had no idea and were not notified at all. In fact, Loyal had given us an approx arrival time and we waited closer to another hour before we finally called our insurance emergency line only to find out Loyal isn't coming at all and another company was just asked to pick up where Loyal left us hanging. Never trust Loyal and if you hear that's the company being sent by your emergency roadside service company or insurance company, definitely say no thanks and ask for a different company! Make sure it's a truly local one. Loyal is headquartered in San Diego with locations throughout the state so their system is unreliable. Notice 619 area code for Loyal on the text we got because it's based in San Diego! Avoid at all cost. Terrible or, in our case, non existence service!

I got my car towed this morning and I just want to say 11/10! Fast service (30 mins), very…read moreprofessional and great price. I'm terrible with names, but big thank you to the gentleman that helped me this morning. I'm Asian so you best knowww I'm bound to hit another damn curb. Who do I call?! Sun City Towing lol. Thanks again

Thank you guys you showed up when you said you would and the whole situation went flawlessly. Truly…read moreappreciate it!

My car was broken down and I waited 3 hours for USAA to send a tow truck. After 3 hours, I found…read moreout that they weren't coming! I called Jami at Fast Service Towing, and he gave me a fair price, and was only 16 minutes away. He let me ride with him to the shop, and we had great conversation. He's punctual, thorough, and friendly. Great job!

I was calling different towing companies to get a quote to see which would be the most affordable…read moreand this was definitely the winner. Prices may change within time, but when I received service, he charged $65 for pickup and dropoff and $5/mile. In total, it came out to around $432 to drive 71 miles. Other places were charging $600-$700 and some weren't able to leave the Sac area. Plus, the driver was quick, kept me updated with ETA, and respectful. Wonderful service and price. He answered all my questions and concerns. I'd definitely recommend!

VERY HONEST. VERY STRAIGHTFORWARD. This is a family-owned…read morebusiness and one of the largest and most reliable in the county - if not the State. They show up on time and will take your valuable vehicle safely from point A to point B. They are specialists in heavy hauling and their trucks cost upwards of 1M...so the towing price isn't the "cheapest" in town - and for my Semi, I wouldn't want it to be. These people are professional commercial haulers. If you're expecting bargain basement pricing, this is not that. This is professional service with the best equipment for the job. If you're needing a cheap tow, look for a vehicle transporter - not a tow company. Five-Star Service is all I ever get from them. Mary Franklin r3 Industrial LLC CA

So. My truck blew a tire and I called my insurance for roadside assistance. A different tow company…read moretook 2 hours to get to me and basically told me they couldn't help, and I'd have to be towed. He was driving a flatbed and instead of towing me, he just left and said someone else would have to do it. Called my insurance and said apparently it had to be towed. They called Chima's. My insurance called me back, keep in mind it's 145 am in the Walgreens parking lot on Howe and Arden on Sunday night Monday morning for Labor Day. Insurance says Chima's would be there in 30-40 minutes. That sounded like a much more reasonable time frame even though I was over 2 and a half hours stranded from this mess. Well Chima's showed up in 15 minutes. Driver was INCREDIBLE. He knew what he was doing, babied my truck (my baby) onto his flatbed, got us through a simple sign and date paperwork, and told me he was on his way home for the night and the insurance explained what happened and how long I'd been there. He hauled b***s to come get me and had such a good attitude. He took me and the truck home, and angled the flatbed just right on my narrow street filled with cars so I could back right into my driveway. It was a flawless end to a garbage night. Thank you Chima's. You have my business from now on. Period.

Scheduled a junk car pickup through Pick N Pull with the bill of sales as pictured. An RC Towing…read moredriver showed up and said because it's not the specific form (blank one pictured) he won't take it. He then proceeded to argue in my front yard with my neighbors watching. I called Pick N Pull again and they said there was no reason the driver should have denied that pickup. That they pickup cars with bill of sale on napkins LOL. What a horrible lazy company.

IF I COULD GIVE NEGATIVE STARS I WOULD!!! Rude drivers!!! Drivers are unprofessional.Owner is full…read moreof himself and thinks he can talk to customers as he wants. Do not recommend!!! Talks down to customers and under aged children! Had a few different experiences on different occasions and will not be going back. I will Save myself the headache and take my business elsewhere. Only went with them for less wait time, lesson learned.

$175 to put spare tire on. Just need a spare tire put on couple minutes from the shop quote 175$read more

AAA is a rip-off. Cut them out and just call Capitol Towing. Phone call. Towed. Dropped off. Paid…read more 30 minutes. Use independent, licensed companies. Cost less than a month of AAA for my 4 cars.

If I could give them negative stats I would. I had my truck towed and when the driver dropped it…read moreoff he backed into it and tried to drive off. Additionally when I talked to the owner he said he would pay for it and blocked my number. Shady business. Don't call them for help.

ANGEL AT CHRISTMASTIME! Thank you so much to Arlo Towing for stepping up and helping out my family…read moreduring our moment of need. We got a flat driving home from a holiday party, in the rain, with a full vehicle with my elderly grandmother and parents in the car. We managed to get safely off the freeway to a gas station but we frankly had no idea how to proceed with removing the tire from under the car, and the we didn't have the right tools. Arlo came right over with all the necessary tools and know-how! What would have taken three of us 1 hour with the dinky cars provided by KIA, took Arlo 15min! And we were ready for the rest of our journey. Thank you so, so, so much Arlo!! My whole family is so grateful to you, may you have a happy holidays.

Absolutely not! They are absolute liars! They accepted the tow with my insurance's third party tow…read morefinder company. After 30 minutes to an hour later, they had additional questions about the tow and based on the answer, it would determine if they could assist. I expressed to my insurance company that whatever questions this company had should have been addressed before they accepted the tow and NOT almost an entire hour later. I further explained that I could only get the answer from Toyota as I personally didn't know. My insurance and I both called Toyota and Toyota confirmed that whatever this tow truck company was asking, they were able to do. My insurance company then informed this company of the answer Toyota provided to which this tow truck company confirmed with my insurance that they finally fully accepted the tow. I informed my insurance company that if I didn't get an ETA text or call from this tow company within the next hour, I would call my insurance company back to alert them. Welp, an hour passed and this tow company never contacted me. When calling my insurance company, I spoke with a new representative who wasn't aware of the situation and he informed me that this lying incompetent time wasting tow truck company put in their notes that they weren't able to tow my vehicle because Toyota said it couldn't be taken there. I called Toyota with the insurance rep on the phone and they confirmed...that was a lie! I called this incompetent unprofessional lying company directly to get answers as to what the h3ll happened. The phone rings and a fool answers by saying "hello". Mind you, this is supposed to be a company. I immediately ask who I was speaking with and whether or not it was a company because of how unprofessional this fool was on the phone. Rather than answering my legitimate question, he resorted to asking who I was. I asked again if I was speaking with a company. He then raises his voice to ask who I was again. I then use very beautiful colorful language towards him by asking him who the $%&* he was the %&%* and hung up on this fool. I say all of this because for any future tow, I will make sure to never use their service whether through Toyota or privately. This company is absolutely pathetic and I am happy to warn others about what issues they could potentially run into. FYI - I see they respond to negative reviews on Google. Before they even try to respond to this review here, I want them to know that almost everything I mentioned here can be proven because the calls with my insurance company and Toyota are both recorded by me. Additionally, should they even attempt to write a false response, I will amend my review to reflect comments on their response. Go ahead R Towing, try me.

Very professional. Upstanding. Prompt. Another tow company made us wait 4+ hours. So this company…read morewas dispatched instead, he gave updates on eta and in mean time the original tow company showed up. Mike still showed up to make sure we were safe and okay. 100% recommend! 1st company 4.45 hours RTowing 23 mins

Called here in a panic for a tow as my engine locked in my mini while working in Elk Grove. Omar…read more(owner) was friendly, calm, helpful, and we discussed the best for the situation. - as I had to go back to work, I booked a tow for the following morning and everything worked out just as Ammer had promised on the phone. I was towed and picked up exactly at 7:30 as he mentioned. His driver was super pro and courteous, and dropped my car to my preferred shop and all is good. Lastly, to comment on the price, it was definitely a good one and affordable, but please remember each situation is different and also it depends on the time of day. Support local. These guys are friendly and do amazing work!

Great price, came to help in the rain when I was otherwise stranded. Wrote me a receipt so I could…read moreget some of the cost reimbursed by my insurance. Easy peasy!