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    Anthony's Roadside Assistance

    5.0 (2 reviews)
    Open Open 24 hours

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    3 years ago

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    AJ's Towing

    AJ's Towing

    (325 reviews)

    Got a flat this morning. Called to have someone come put the donut on so I could get to a tire…read moreshop. The phone system is automated but it worked well. Had someone at my house in less than 30 minutes. Only took him about 10 minutes to pump up the donut and put it on the car. He was a nice guy and did good work! It was less than originally quoted too, which was a nice bonus.

    I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

    West Coast Roadside Assistance

    West Coast Roadside Assistance

    (18 reviews)

    They can truly tow anything! The leaf spring on our travel trailer broke and we were stuck on the…read moreside of the road. We have road side assist with our insurance company but they couldn't find a tow company who could assist in our situation. Fortunately I found West Coast after calling around to multiple companies! It was no easy feat getting the trailer up on the flat bed due to the damage but they were up for the challenge! Thank you West Coast for all your help today! We would still be on the side of the road if it weren't for your assistance!

    After two different tow truck drivers came out and refused to take the risk of getting my car out…read moreof the garage (which, in retrospect, they couldn't have done safely), my insurance company called these guys--and I'm so glad they did. The driver, the eldest of three brothers who run this business (unfortunately, I didn't get his name), had a "can-do" attitude and figured out what to do. My Audi Q8 was completely electrically dead, but he manually put it in neutral (something no one else knew how to do) and carefully pushed the car out of the garage while I steered. The other tow companies were right: trying to drag the car out while it was in park would likely have damaged my car or even my house. This guy was incredibly careful with my car, which I really appreciated--especially after past experiences where other tow services scratched my vehicle. I have a lot of respect for these hardworking guys. They're contracted with many insurance companies, so if you ever need a reliable and skilled towing service, definitely ask if they're available.

    Anthony's Roadside Assistance - roadsideassist - Updated May 2026

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