I got my car towed this morning and I just want to say 11/10! Fast service (30 mins), very…read moreprofessional and great price. I'm terrible with names, but big thank you to the gentleman that helped me this morning. I'm Asian so you best knowww I'm bound to hit another damn curb. Who do I call?! Sun City Towing lol. Thanks again

Thank you guys you showed up when you said you would and the whole situation went flawlessly. Truly…read moreappreciate it!

The only thing I see that needs improvement are the fact that they don't back up their drivers and…read morethey do not care about the safety of the passengers that the drivers are driving around..

Jamie was professional and courteous. The first company that Stalantis sent could not towi my truck…read morebecause they had the wrong equipment.

Having an excellent customer service experience is vital to any organization. Fidel (owner) was…read morefriendly, professional, and knowledgeable, but he also could ease my frustrations with my horrible AAA experience. That is a NEGATIVE review on its own. The road to South Lake Tahoe was littered with dangerous potholes. Unfortunately, my rear tire was ripped open on the sidewall, and immediately rendered my car useless and stuck on the side of the road on US-50. AAA Roadside assistance left me in the 28-degree weather for 6 hours only to find out they could not assist for the entire day and to call back the next day. Fast forward to this morning at 7:09 am, I found Fidel on yelp with a good review similar to my current situation. I called, and he thankfully picked up on the first attempt. Fidel did not "beat around the bush or sugarcoat" anything. They gave me a price and an accurate time frame and communicated throughout the process. My car was at Amerca's Tire Company by noon; they were able to replace the tire the same day. And I got my car back by 4:00 pm today--all thanks to Fidel and his excellent service. Thank you again; I will update you if AAA reimburses my payment; Fidel gave me an itemized receipt which should work to get my money back. (AAA REIMBURSED Me with your assistance, thanks)

916 Towing is a service that I will use again as Fidel & Gary are 2 of the nicest young men ! !…read more Especially in an already stressful situation w towing a car. They were both so polite and helpful to me while loading my car to their beautiful flat-bed tow truck and towing my car way across town. Fidel had to leave after loading my car so Gary drove myself & my car to my desired destination. The care in which these 2 young took with my car and to accommodate was unmatched. *5 Stars* definitely ! ! ! Thank you Gary & Fidel for your wonderful towing service ! Sincerely, Amanda

Customer service definitely needs work. I had a flat tire so my insurance company went through USA…read more I cancelled services because I figured I could do it myself, but when I couldn't I requested services again. I was told by said agent I can't do anything for you so I contacted my insurance again to start the process all over, but when reconnected to the agent he already had an attitude and proceeded to yell and tell me to find business elsewhere an overall just made the situation worse. Just do better and have empathy for other others because kindness is effortless and it takes much effort to display anger.

Terrible roadside assistance! It took more than 90min for them to reach me. When I called the guy…read morewas rude & didn't want to give me an ETA. He was incompetent. Couldn't find my spare. Couldn't get my jack out of it's compartment. Said my car was made by aliens. I had to keep encouraging him to persist. Didn't put my car back together once he was done. Broke a piece of my car molding.

My car was damaged on my way to work. Made arrangements for C City Tow meet me at the car after…read morework. David was great! He was on time and very personable. After unloading the car in my driveway he even helped push it into the garage. I only give good reviews to great businesses.

Davit was amazing. I used the Yelp quotes feature and got a few from different companies on here…read more He was the most affordable and could come the quickest - he also was the first to reply to my quote request. I spoke to him on the phone and he gave me an out the door price for a Sunday tow. The other places I called said I either have to call back the day I need a tow or said something along the lines of "depends on when the driver gets there I could be between x and y but maybe higher if it's tougher" I felt like Davit with Capital City Tow was the most transparent and his fee was reasonable - middle of the pack. He helped my husband put the van in our garage and was professional and nice. We will use again!

We 100% recommend towing with Menas! Called this morning for a quote to tow to the Bay, and the…read morequote was at least $150 less than another place. And, best part, they were able to tow it the same morning!! Professional driver, lovely speaking with the operator, just a great service and value all around. We really appreciate you, thank you so much!!

Trash service, they'll be nice to you then damage your vehicle, and stab you in the back when…read morethey're done, then blame their damage on you. $1500+ for non preexisting problem: a bent part obviously caused by a metal hook from a tow truck. "No proof" they caused the damage, they'll tell you. Don't go to these children that can't be held accountable for the damage they cause. Masters of scam.

Devon was awesome! My son and I were driving home when we ran over a pile of wood planks in the…read moremiddle of the road. Within a couple miles the tire pressure started to drop. Lo and behold there was a puncture in the tire. We tried to make it to Les Schwab and they're closed on Monday's. Google searched nearest tire shop and the Mobile Plug came. Called Devon and within 30 minutes he came to the rescue and literally plugged the tire. The guy is a godsend!

Devon is the Maan!!! I went to get a meat package at mad butcher and when I came out I noticed my…read moretire was hissing like a snake and losing air rapidly. I call my insurance for road side assistance and they were gonna take almost two hours to come. While waiting I decided to make the most of my time by searching for a mobile tire service. The only service that was available in the Sacramento area was The Mobile Tire Plug so I gave them a call . No one answered so I left a message. No more than five minutes later Mr. Devon called me back . I explained to him my situation and sent him a photo of the tire and he said I can be there in ten to fifteen minutes. He came , He saw, and he conquered. Devon did an amazing job. He was fast and friendly and affordable. 10/10 I recommend The Mobile Tire Plug to anyone in need of tire repair or replacement they do it all.!!!!

Safa came to save me when I was stranded, lightning quick. I highly recommend him and his company.read more

We got referred through insurance for roadside assistance - dead battery. Was kept informed of…read morearrival time and very quick professional and friendly service. Awesome service!

Excellent service by Shawn! We have taken our two cars here over the last few weeks. We happened to…read morebe in the area when we noticed our truck tires were in bad shape. We called to see if they had the tires in stock, which they didn't, but Shawn said he could acquire them in a few hours. He called and told us to come down, installation was quick and easy. His price also beat the competitors. Now for our other car, he had the tires in-stock. Install was under 1 hour. Shawn is very kind and I bet his prices will beat all competitors. We will be using this shop for all our needs now! Thanks so much!

Called for a last minute oil changed and Shawn said yes, come on In ! He was so professional and…read morehelpful. He always went above and beyond to put in my coolant for me . Thank you . And I will definitely return!